Horrible experience today with the grooming department. I took my 9 pound cavapoo for a grooming…read moresession. When I dropped her off, I showed the groomer a picture of how I wanted her, which was completely shaved down including the snout. When I arrived to pick my dog up, I saw through the glass window that the groomer kept a teddy bear snout. Julie, who I presumed was the grooming manager, was the one at the counter, and I asked her if they could shave my dog's snout all the way down. Julie's response was rude, saying that she wasn't sure if she could because my dog kept "flailing and biting" and it wouldn't be safe for the dog. She proceeded to go back and shave my dog's face. I watched the whole time, and my dog did not act aggressive in any way, just trying to avoid the clippers. But this is common behavior I'm sure from dogs when clippers to the face are involved. Plus, she had a loop around her mouth to prevent biting. Also she is 9 pounds! Julie came back to the front to the desk and I thanked her for doing this. She did not respond to that, and told me she is referring my dog out to another groomer. I said okay, maybe I'll look for a poodle concentrated groomer, they are probably better with this breed. And she responded "it's not the breed it's your dog. I've been doing this for ten years." At this point I am offended. They bring my dog out and I noticed one of her ears was scraggly and sloppily cut. I asked for them to just clean it up, and Julie said "I'm not cutting anymore". And walked away to the back. I said this isn't right, this is a $100! I just wanted the ear to be cleaned up. They even put the wrong leash on my dog when returning. This place is extremely unprofessional, rude, and amateur. I will never be coming back to petco again. AVOID.

If I could give zero stars, I would. We have a golden that is the friendliest pup you will ever…read moremeet. After 3.5 hours, petco called to tell me they were only able to give her a bath and she is sitting in the kennel drying because she tried to "bite" the groomer. I truly have never seen my dog be aggressive towards anyone. When I picked her up, she was terrified and crying. The staff did nothing to try to calm her. Just kept her on a tight leash. When I tried to speak to the staff about it, they did not care and just wanted payment. Do not recommend taking your pets here!!

I've been going to them for over 10 plus years and they always are very helpful and very…read more knowledgeable and friendly and willing to do whatever they can to help out with anything I need and if they don't have what your looking for they will order it for you if you are u able to do it yourself very great grooming there too for small dogs very good place to go for every animal type even birds fish and snakes any kind of animal type you have !!!!!!

I have a real appreciation for perky pets. They are none pretentious and are very low key. They…read morehave one thing that many shops don't have any more. Great customer service ! I've been shopping with perky pets for a little over a year. In that year I've worked with several associates and each of them are incredibly helpful. They load the car for you! Its fantastic! I have dogs. But I have heard them talking to customers about birds and fish and reptiles. Its as if you roll back time, to when people cared .And while I'm on this ,the pricing is competitive with the large big box stores. If you live within ten miles of them ,make the trip. You won't be disappointed!

Really wouldn't recommend to anyone. Don't waste your time or money- stay away from this place!…read moreThey don't stand by their word.

I was so nervous to bring my 1 year old Yorki-Poo in because he does not do well with the groomers…read moreso I had been doing his baths and haircuts myself for months to avoid the headache. The team took such great care of Jax, especially Deanne and Zach. They groomed him and made him comfortable and let him have breaks throughout the process. Now we are on a plan to get Jax in a routine of going regularly. Thank you so much for being patient with my baby!

Expensive but good. We have used them 4x. Like that they don't Kennel the dogs…read more Beautiful store too.

The lady that runs the store is amazing. Always happy and bright. They have a huge selection of…read morebirds fish and supplies. Their prices are the cheapest in Cape Coral. I've purchased many birds and all my supplies there. Do yourself a favor and stop in to see for yourself.

Customer service is fantastic and the store is stocked and clean…read more Ample parking with easy access from Del Prado.

Love the store food product options for dry & can our pups gobble it all up. I Use the military…read morediscount every penny saved helps!

My first word that explains my experience is "Wow"! We first purchased a miniature schnauzer and…read morehad the best experience from picking the best fit puppy for us to all the extras that come with our purchase. The staff there is outstanding and very helpful. We couldn't be more satisfied with the whole experience. We would go there ago when we want to get another puppy. Guess what???? 2 weeks later we went back in to store and saw this little black and white French bulldog and it didn't take long and we walked out of there with another puppy. We knew they only deal with the top breeders in the US and we would get another amazing puppy. If you go in one day and don't see or find what you are looking for, don't give up. They are always getting new puppy on weekly and sometimes daily. Subscribe to their Facebook page and you will get updates on new puppy's they have with very cute pictures. We will be forever customers of Petland.

I am extremely disappointed with my experience purchasing a French Bulldog from Petland Fort Myers…read more When I bought my puppy, I trusted that a store selling such expensive dogs would stand behind the health guarantees they advertise. At around one year old, my dog developed a serious eye condition and was diagnosed by a veterinary ophthalmologist with a cataract caused by a genetic issue and associated inflammation. This is not a minor problem -- it is a painful condition that can lead to permanent blindness and requires specialized treatment and potentially surgery costing thousands of dollars. I contacted Petland expecting them to honor their health guarantee for congenital or hereditary conditions. Instead, they dismissed the diagnosis and refused to provide meaningful assistance. Despite documentation from a specialist, the store would not take responsibility and repeatedly avoided helping resolve the situation. Buying a puppy should not turn into a financial and emotional burden due to genetic disease, especially when the business promotes screened and healthy animals. I feel completely misled and unsupported after the sale. If you are considering purchasing a dog here, be aware that once you leave the store, you may be on your own if a hereditary medical problem appears. I would strongly encourage potential buyers to carefully review the guarantees and understand that they may not be honored when it matters most.