Took my car in for maintenance at Volvo of Sarasota for years. Each time they had a response, but…read moreNOT a fix, not a fix _ lke 5 failed OTA upgrades. Had a completely flat tire ( that a car driving beside me noticed) My tire pressure sensor NEVER came on. Had to have the car towed, They made no statement, I could go on about them, but I would rather concentrate on the type of people that actually acknowledge the customer needs to have their issues & problems resolved. Went to Ft. Meyers dealership. Met with Ms. Jackie Pheiffer & a mechanic there named Frank Jordan. It took them less than 3 hours to upload my multible failed OTA"s.Reload my data & restore my infomat screen ! What a refreshing experience, This dealership is about treating their customers with respect, listening and fixing the customers concerns. You know,it should come naturally. Here it does. Volvo of Sarasota not so much ! Ft. Meyers will be my dealership for life, Thank you Jacquline & Frank

$1299 doc fee - way too high Taxable fee $298 ?…read more Tax $1439 - Non tax fee $1008 - what the hell does this cover after I told them I'm 100% disabled veterans that doesn't pay registration fee. Salesman stated not negotiable.

I loved the service of Danny Margolles at Good Deals Appliances of Cape Coral. The price was less…read moreand the quality of the refrigerator was just what we wanted. God Bless Good Deals and Danny Margolles. I highly recommend both!!! Blessings, Linda Davies, Babcock Ranch

We have bought appliances from Good Deals in cape coral several times. We recently bought a…read moreWhirlpool washer and Dryer. Worst set I've Ever bought in my life!!! Bought a 5 year warranty. This was 3 weeks ago. Good deals pawned off to Gulf Coast. Neither one has honored the warranty to a brand new set bought 3 weeks ago. The warranty company were rude!! Extremely!! I will NEVER BUY FROM GOOD DEALS AGAIN!!! CON ARTIST! Unless you like Throwing away over 2,300 . I wouldn't shop there. And forget your warranty. They totally STINK!!! I would give Both companies a Huge 0 if their was a button for it!!!!! SHAME ON YOU GOOD DEAL and Your warranty company GULF COAST. her name is Jennifer!!!!

After 15 years of buying appliances from Good Deals for both our rentals and our own homes, I can…read moreconfidently say the company has changed for the worse since the buyout. The new management provides virtually no customer service, and the decline has been dramatic. Coming from the service industry myself, I'm shocked at how poorly customers are treated now. This is the worst service I've encountered in years. If you choose to deal with them, be prepared for a very different experience than what longtime customers once enjoyed.

Don't buy here. The warranty is useless. Our dishwasher is leaking from a bad installation . Good…read moreDeals installed the appliance and refuses to fix the problem. The extended warranty will not cover a bad installation. I wish that I would have purchased from Home Depot.

We are so pleased with Basil appliance! The sales team was great to work with and the prices were…read morevery good! We bought a dishwasher, microwave and a stove. Our salesman was very knowledgeable and we were in and out in under an hour. our installers, Chris and Tim, were amazing! They knew exactly what they were doing and were very pleasant. Nothing was a problem they couldn't overcome! We highly recommend Basil Appliance. Paul and Kathryn Williamson

I went to this business to get an estimate for them go to my house to repair my dishwasher. First,…read moreI had to wait outside for about 20 min because there was nobody in the office. When the gentleman arrived and I explained him the problem, this was his estimate:$96.00 to go there and asses the problem, then $96.00 for the technician to go back to his office (My place is 18 miles from there) total $192.00 plus parts and labor if I do the job. About $450 to $500, maybe. The person who I told to was very nice, but for that money I can buy a brand new one with 5 years warranty. That's the reason, in my opinion, the small business are disappearing, because overcharging the potential customers.

I have to agree with the other reviewers, the customer service is poor and the store is never…read morestocked.

Yesterday about 9 AM I needed help with an Instacart order. I asked the young lady that was working…read morein the back register in the nursery garden area. She seemed like I was bothering her why she was doing her hair in the reflection of the soda display machine by the register I asked her where it was she pointed I said could you show me she seemed frustrating point and said "I said it was over there" I don't understand Customer Service anymore. Usually, when you ask for help, can you show me they walk you over with no problem this is why on a personal Level I stick to Lowe's. People are always friendly and smiles. Only reason I was shopping years because of Instacart.. I do believe that employee needs Customer Service training

Do not do business with Naples Used Appliances! The owner, Jose is abusive and a liar. He's very…read morefriendly until he has your money. Once he has your money you're out of luck. He will tell you he gives a 30 day warranty but he will try everything to get out of honoring it and will charge you for delivery. I made the mistake of dealing with him more than once and it was bad each time. Forewarned is forearmed!

We received excellent service from Jose and were very happy with the fridge we bought. We would…read moredefinitely shop here again and really appreciate the great service. Thank you Jose! John and Gina

We moved into a new home in Naples in January. We purchased every appliance in the home from…read moreFerguson. We have had issues with literally every unit. Many issues were simple fixes. , but it took their service department multiple trips to resolve. The follow up from their sales rep to their service team is literally nonexistent. The only way we have obtained resolutions is to consistent call with our builder until they finally address the issue. Under no circumstances would we recommend Ferguson!

Not impressed with delivery and customer service at the Naples Ferguson Showroom…read more I ordered plumbing items for a master bath remodel totaling $11k from the Ferguson Showroom in Naples, FL (Goodlette location). Order took over 4 weeks to fulfill and deliver. Yet ordered 2 large medicine cabinets from Ferguson Inc. direct and received them via FedEx within 2 days. Toto toilet was on backorder 2 months so I finally cancelled that item as construction had begun and my plumber needed a toilet to install. Ferguson Naples set up delivery of 1 item and the pickup of 2 of 3 items attached to the toilet. Ferguson delivery never showed and my calls to inquire "why" were Not returned. ..meanwhile I'm chasing after a $900+ refund from Ferguson Naples Showroom. Be forwarned. Order directly from Ferguson online and ship to your home. You'll get your items much, much quicker and easily tracked!

This is the best store to buy appliances in SWFL. Customer service is great and they have their…read moreown service department.

My appliance was taking a while to come in. My salesperson was out on vacation and the manager…read moreTrent stepped in. He expedited my appliance delivery getting my appliance delivered in a few days. He didn't make excuses but gave solutions. Stellar delivery service by McLeod, Omar and Juan were wonderful. I will only buy my future appliances here based on the professional services I received at this location. Totally impressive.