This store has everything and the entire staff are friendly, knowledgeable, and helpful.read more

The associate, Winter was very patient and kind to me and Mazie. After Mazie's bath, she threw-up…read moreon the floor near the dog toys and treats and then of course there were other dogs coming in the store which put Mazie in "anxious mode". Winter calmly said "no worries, it happens" and helped me carry cat food to my car. Even though they were short staffed, Winter gave me great customer service! Please don't close this store! I love coming here!!

This is a nice little store. Has a wide variety of fish and different animals to purchase.read more

I took my daughter to get guppies because she really wants a fish that will have babies. Since they…read morewere out of female guppies I said we would come back later. Instead of sending us home empty handed the owner gave my daughter a fish that was already expecting. Needless to say she is a very happy customer.

Limited selection of cat food, especially for kitten food…read more The employees are pleasant.

Very pleasant to work with their sales staff. They have a pretty good inventory on hand.read more

Horrible experience with grooming at Petsmart in Greer/Taylors today. Took my fairly well…read moremaintained mini golden doodle in for an 11:00 appointment for a full groom, they said it would take 3-4 hours, closer to 4. Fine. Went to wait in the parking lot at 3:00; at 3:30 my husband went in to check on her. He came back in a minute saying they said it would be another hour and a half! So we went to Applebees down the street and had a drink. Returned at 5:00; at 5:20 husband went in to check and watched through the window as she brushed her out. At 5:30 I called the manager from the car who apologized and comped the groom, which was nice.BUT questions I never got answers to: What were they doing with her for 6 hours? Was she in the cage most of the time? Any access to water or a bathroom break? Why didn't they call us at 3:00 and tell us it would be much longer? Ridiculous. NEVER again.

I'm just beside myself. This is unacceptable that this is what my dog's feet look like after paying…read more$150 for a groom. NOT happy at all and will not be going back.

The worst experience ever Rude employees that don't want to greet or help us Did not have the…read moresupplies ready for the self wash Two of the three tubs were clogged Water all over the sales Floor Had to warn a lady that almost walked into it she could have easily fallen too many other options to ever use this location

On the last Tuesday of the month I came in to purchase pet food with the Senior Citizen discount…read more Tried to buy 8 cans of pet food at $3.49 and 2 bags of food at $66 and change. The cashier was having difficulty with the cash register and the discount was only coming up as a few dollars. A 10% discount should have been around $15.00. I was told that small amount is what the computer said and there was nothing that could be done. I asked to speak to the manager and she said she was the manager. I asked if she could do the calculation manually and was told it would not make a difference because she could not override the computer. This was a very disappointing situation. Pet Supermarket needs to empower their employees to rectify OBVIOUS problems.

Employees can be more kind with customers and dogs. My dog love shopping and recibe a cooking when…read moreI check out but today my dog was looking for it and cashier don't care and at least do t pet him

I am always a strong advocate for locally owned businesses. That being said, Tonight I took my K9…read morein to get a self service bath at 8:13pm. I have gone to several pet supplies plus in the Greenville area, including this one, between eight and 8:30pm and have always been warmly greeted and have had several of the employees actually interact with Riley while I was giving my girl a bath. Tonight I was told that it was company policy that they do not allow bathing to commence after 8 PM, within one hour of closing. My supervisor looked this up on their website and there's no mention of a cutoff for Self bathing your dog on the website. We very literally buy every single thing for our dogs from there, less a few special order training products and supplements. This is for a total of 53 dogs. I can't speak for the rest of my coworkers, but I will no longer be going back. Im certain if I don't do back, they won't go back. That was pure laziness on the employees part and showed a complete disregard for customer service. The manager never even came out to speak to me. I was dismissed so I left. All of this being said, pet supplies plus is a great store that stocks quality products and does care immensely about animals. When my dog was injured a year and a half a go, they donated a huge basket of stuff which was above and beyond. This is not a pet supplies plus issue. This is a People issue. I'm not writing this review to scold anyone or get anyone in trouble, but I do hope that it makes a difference for the next person that comes in under these circumstances. Please be curious about people and help them if you can.

Best place and price around for a dog kennel. The staff was great and very helpful and answered all…read moremy questions!

They offer a variety of locally sourced product that is made in house. Very friendly and helpful…read morestaff. They offered samples which were amazing. My dogs went crazy for everything I bought. I will definitely be back.

How can you not love this place?!? I've been going well over 2 years now and the customer service…read moreis always top notch. They not only remember you and your furry one but take time to listen and offer suggestions that will help at all dog stages. The owner is fantastic and super sweet! The only negative is woodruff road traffic but on the days I can't make it they offer delivery! I will always support this business and you should too! They make items fresh and will even go the back and grab items if they look iffy ( and you don't have to ask- they do a quality check before ringing it up). I can't say enough good about them but seriously you should check them out if you haven't already. I will only buy my doghter treats there and she will probably bark and tell me "no" if I tried otherwise.

Love this place! Best selection of anything you may need for you pets!!! They have a great…read moreselection of healthy treats for my dog.

Great shop for dog toys, food, treats, etc. We visited and were impressed by the knowledgeable…read moreand friendly staff who helped us to select some toys for our dog. The store has absolutely everything you could want for your dog. The prices are quite reasonable as well! During the pandemic, we greatly appreciated the staff wearing masks and the hand sanitizer that was readily available. We will be sure to return!

I ran out of dog food on my vacation and called them. They not only had it, they waited for me to…read moreget there to pick it up before closing! Great service!!!

Love this little pet store! They carry a nice selection of pet food, toys for your spoiled felines…read moreand canines, and all the supplies you need. Prices are fair and staff, usually the owner, is friendly. It's the only pet store in town for me.