When I moved to Goose Creek and needed a new groomer for my dog, I had a bunch of people recommend…read morePSP. I was a little wary, having heard stories about pet store groomers, but I trusted these opinions so I brought her in. From the very beginning, they listened to me while I explained how to handle my dog (she can be a diva) and they took me seriously. They would check in after each appointment, letting me know what went well and how quickly she was improving and getting more and more comfortable each time. There has been some turnover, but we have stuck with Bailey all along and it's been wonderful. My dog, who was very nervous about going to the groomer and needed to be drugged up in advance, now wags her tag in excitement when she realizes where we're going and drags me through the store to greet her friends in the grooming room. She jumps up on the half door and lets herself into the back room, settling right into her favorite kennel (that they leave open when she's scheduled)! The rest of the staff with whom I have interacted have also been wonderful. They come to recognize the regulars and will chat with you if they have a moment. It's really a positive experience and a wonderful place to go.

WATCH THE VIDEO! Tell me how that makes you feel! Then Share. I had one of the worst customer…read moreservice experiences I've ever had at Pet Supplies Plus Goose Creek. This happened at the 208 St James Ave location on Saturday, May 16. I came in around 1:00 p.m. to use the self service dog bath station while running between errands. It should have been a quick and simple visit, but it turned into an extremely uncomfortable experience because of Sheldon, who I later found out was the store manager. From the moment I walked in, Sheldon had a rude, dismissive, and unpleasant attitude. At checkout, he gave me a receipt and told me I needed to give it to someone in the back. When I walked to the bathing area, there was no one there to check the receipt, explain anything, or assist. The self service dog wash area was dirty and not well maintained. There were 2 bath stations, and the area did not look properly cleaned. The dryer also was not working properly, which is a major problem when someone is paying to use a self service dog bath. When I asked how I was supposed to dry my dog, Sheldon handed me a towel and said he doesn't really go back there and didn't know. I also asked if they had a rubber scrubber or bathing brush available because many self service dog wash stations provide something to help wash through the dog's coat properly. I was told to just use my hands. A groomer came over and said they use their hands as well. I understand some dogs may have sensitive skin, but if basic bathing tools are not provided, staff should be able to explain that professionally instead of making the customer feel like they are being difficult for asking. The worst part was Sheldon's behavior. Instead of handling a simple customer concern calmly, he became rude, dismissive, and started cursing. The altercation happened around 1:14 p.m. When I began recording because of how uncomfortable and unprofessional the interaction became, he claimed that I cursed at him, which I did not. I tried to speak to him calmly, and when I said "my friend," he responded, "I'm not your friend," and walked away. That type of behavior is unacceptable from any employee, but it is especially unacceptable from someone in a management position. A manager should set the tone for the store, speak to customers professionally, de escalate concerns, and help solve problems. Sheldon did the complete opposite. I do want to say that Colin was polite, professional, and friendly. After Sheldon left, Colin tried to speak with me and apologize on behalf of the manager. His communication felt appropriate for a pet friendly, family environment, and he handled himself well. Everyone else in the store seemed friendly, which makes this even more disappointing. One person's conduct completely ruined the entire experience. I also noticed another recent Google review from a customer raising concerns about the self service dog wash area, including safety concerns with the setup. Based on my experience, it seems like the dog wash area may need serious review from ownership and corporate. I left the store around 1:29 p.m. and later submitted a complaint to the owner contact provided to me by a female manager at the store. I will not be returning to this location. The self service dog wash area was dirty, the dryer was not working properly, the support was poor, and the store manager's behavior was completely unacceptable. This location needs serious attention from ownership and corporate.

I have my rescue Lab's nails trimmed regularly. Ashton does a great job and really loves Baylee…read more She wags her tail throughout the process!!

Seriously, I love this pet store! The staff is always so nice and extremely helpful. We have a huge…read morehandful of different types of animals and they are so happy to not only answer all my questions, find me what I need, but they're also just a pleasure to chat with. You can tell they really love animals! The inventory is great, dog washing station and groomer is an added plus. It's clean and everything we've purchased has been high quality!

This shop is charming! Locally owned and operated, its clear the employees are well trained and…read moreeveryone we have had the pleasure of speaking with had been helpful! Their self do pet bath makes cleaning the girls a breeze! And they have a large selection of natural pet chews. We love coming here!

Absolutely love this place, and need to visit more. The free popcorn for the shoppers is better…read morethan what is available at the movie theater! And the sample treats on the counter are pretty good too (but unless you're crazy like me,....you decided. Liver is liver, you know? All I can say is my "kids" Love it when I walk in the door with treats from the Wild, and the staff is friendly and super knowledgeable. Good for us all

We stopped into Dolittle's, a charming little pet shop in Kiawah Island, and it was a great…read moreexperience. Luna was warmly greeted with a treat, and she even tried to sneak a chew-luckily, we caught her before she made off with it! We happily paid for it, though she had to wait until our next stop to enjoy it. I love places like this where Luna can pick out what she likes. The shop has everything from treats and food to toys, leashes, collars, and more. Once we left and she finally got her chew, she was in heaven-she enjoyed every second of it. It even took her a solid 15 minutes to finish, which says a lot for a dog who usually devours treats in seconds!

Doolittle's is a trusted local pet supply store offering an array of premium foods and treats for…read moreboth dogs and cats. During our visits to Freshfields, we always make time to stop by with our pup. The staff showers her with affection, a treat and fresh water. I highly recommend Doolittle's for their exceptional service and quality products. They also offer every 12th bag of dog food FREE. Support local.

I was SO happy with the grooming services at Dolittles in Nexton! She made my dog feel very safe…read moreand provided excellent service! Up at the front, it was very clean and we got some great dog treats. The front desk staff could be a little more friendly though.

My favorite pet store for quality dog food for my big dogs. It's so hard finding good dog food with…read moregood ingredients in it and if you do they're mostly online. Dolittle's carries some of these brands which is awesome ! They also offer military discount , you show your ID once and they put it in the system so no need to show them every time ! I'm in and out quickly, great selection and friendly staff. Highly recommend!

Super cute pet store with lots of toys, delicious treats and cute accessories! I ended up buying a…read morebandana for my puppy Luna and have gotten lots of compliments on it. Great location, unique gifts and reasonable prices.

Very sweet cashier with a cute puppets to pet and play with while browsing! The shop had loads of…read moreinteresting toys and treats. We ended up buying treats that were locally made. Needless to say our dogs love it!!

Pet Boutique with a variety of items available to include pet foods, snacks and treats. I noticed a…read morefew pet toys/games available along with some pet care items. The service was friendly and the prices seemed reasonable. The store was well maintained and neat as well.

Dolittles is amazing and I recommend it to all my pet parent friends! Their prices are reasonable…read moreand their staff are always friendly and knowledgeable! They also have a great loyalty program. Thank you Dolittles!!

Pet Galley is honestly the BEST pet store in Myrtle Beach/Murrells Inlet! TONS of high end pet…read morefood, and if they don't have it they will get it in for you! The owner is EXTREMELY knowledgeable in all areas of pet food, she is my go-to lady for questions I have concerning ANY pet food/treats etc. They carry EVERYTHING your fur baby could ever need! Beds, car seats, bowls, shampoos, brushes, toys, treats, seasonal items, clothes, leashes, harnesses, collars, kennels...you name it and they have got it! I cannot say enough good things about Pet Galley, hands down the best place to shop for your pets!

From the owner: Pet Supplies dog & cat food toys treats collars leashes fun gifts for pet loversread more