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Dolittle's

4.5 (6 reviews)
Open • 10:00 am - 6:00 pm

Services - Dolittle's

Bath and groom only

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5 months ago

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2 years ago

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The Salty Paw

The Salty Paw

5.0
(13 reviews)

Y'all! For about $15 I can wash, dry, and brush/style my springer. Then I walk out and leave the…read moremess behind! Salty Paw provides the shampoo, towels, brushes, and anything else I might need. The tubs are clean and the tools are sanitized. If I was my pup at home it takes me over an hour to wash and dry her and then clean up all the mess. That doesn't even include washing all the towels I use! At Salty Paw, I can be in and out with a clean dry pup in about 30 minutes!! Can't recommend this place enough!

We have been coming here to have my German Shepherd's nails trimmed for over one year now. My dog…read moreis pretty difficult to work with. For some weird reason, she is very inconsistent with getting her nails trimmed. Sometimes she is very willing, and sometimes she fights every step of the way. Sometimes we are not able to keep a consistent schedule and even missing one or two nail trims can set my dog back in progress as far as her getting comfortable with regular trims. I am so appreciate appreciative of everyone here who has done nail trims for her because they are so patient with her and so willing to continue this battle with us. Because my dog's nails are black I am very uncomfortable with trying to cut them and grind them down myself. Their hours are very accommodating and location is convenient for us. Shop is always nice and neat and smells great. They even have an assortment of treats to buy your pup. From what I could see for all of the bathing services there, they have a variety of products for you to use for the self service bath. They have all of the grooming supplies you could need to give your dog a groom. Overall the facility and employees are absolutely great.

Pet Supplies Plus Goose Creek

Pet Supplies Plus Goose Creek

4.3
(49 reviews)

WATCH THE VIDEO! Tell me how that makes you feel! Then Share. I had one of the worst customer…read moreservice experiences I've ever had at Pet Supplies Plus Goose Creek. This happened at the 208 St James Ave location on Saturday, May 16. I came in around 1:00 p.m. to use the self service dog bath station while running between errands. It should have been a quick and simple visit, but it turned into an extremely uncomfortable experience because of Sheldon, who I later found out was the store manager. From the moment I walked in, Sheldon had a rude, dismissive, and unpleasant attitude. At checkout, he gave me a receipt and told me I needed to give it to someone in the back. When I walked to the bathing area, there was no one there to check the receipt, explain anything, or assist. The self service dog wash area was dirty and not well maintained. There were 2 bath stations, and the area did not look properly cleaned. The dryer also was not working properly, which is a major problem when someone is paying to use a self service dog bath. When I asked how I was supposed to dry my dog, Sheldon handed me a towel and said he doesn't really go back there and didn't know. I also asked if they had a rubber scrubber or bathing brush available because many self service dog wash stations provide something to help wash through the dog's coat properly. I was told to just use my hands. A groomer came over and said they use their hands as well. I understand some dogs may have sensitive skin, but if basic bathing tools are not provided, staff should be able to explain that professionally instead of making the customer feel like they are being difficult for asking. The worst part was Sheldon's behavior. Instead of handling a simple customer concern calmly, he became rude, dismissive, and started cursing. The altercation happened around 1:14 p.m. When I began recording because of how uncomfortable and unprofessional the interaction became, he claimed that I cursed at him, which I did not. I tried to speak to him calmly, and when I said "my friend," he responded, "I'm not your friend," and walked away. That type of behavior is unacceptable from any employee, but it is especially unacceptable from someone in a management position. A manager should set the tone for the store, speak to customers professionally, de escalate concerns, and help solve problems. Sheldon did the complete opposite. I do want to say that Colin was polite, professional, and friendly. After Sheldon left, Colin tried to speak with me and apologize on behalf of the manager. His communication felt appropriate for a pet friendly, family environment, and he handled himself well. Everyone else in the store seemed friendly, which makes this even more disappointing. One person's conduct completely ruined the entire experience. I also noticed another recent Google review from a customer raising concerns about the self service dog wash area, including safety concerns with the setup. Based on my experience, it seems like the dog wash area may need serious review from ownership and corporate. I left the store around 1:29 p.m. and later submitted a complaint to the owner contact provided to me by a female manager at the store. I will not be returning to this location. The self service dog wash area was dirty, the dryer was not working properly, the support was poor, and the store manager's behavior was completely unacceptable. This location needs serious attention from ownership and corporate.

Definitely the best pet store here. I can order online and pick up in about an hour or get items…read moredelivered to my house same day if I order before 1 PM. Love the layout of the store. The employees are always pleasant. It's always clean. They have a pet washing station as well. Plus, they always send coupons in the mail. Love, love, love this place.

Dolittle's - petstore - Updated June 2026

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