I am very upset as I made at appointment for one of our adult boa imperators named Addy on February…read more3rd 2026 as she had a large mass stuck in her back end that she couldn't pass on her own. They told me she was dehydrated so they gave her IV fluids. They also did an x-ray on her to confirm what the mass was which it was stool that she was unable to pass on her own. They confirmed she had an infection and prescribed her an antibiotic injection called Ceftazidime to be given to Addy every other day. They wanted to do blood work on her however I couldn't afford that as that would have made the total $800 - $1,100 in addition to I don't see how that would have helped Addy as we already know she has an infection from the stuck stool. The total cost that day was $640. They told me if the antibiotic injections didn't work that they could do an Enema and flush out the stuck stool. At the time of the appointment they showed me how to give the injection to Addy on her side underneath the scales. They told me if I needed any help to come in anytime and they could help me give her the injection. They gave her the first injection for me. When I went to give her the second antibiotic injection I had a difficult time doing it properly as I am nine months pregnant so I called the vet clinic to ask if I could bring Addy in for help on giving her the injection. They told me the doctor had left early that day and to give the injection from top down if I needed to which is what they told me not to do during the time of Addy's appointment. Thankfully my husband was able to help me give Addy her antibiotic injections however I didn't think it was right what the vet did saying I could come in for help and then they refuse to let me come in and help give Addy her injection. The vet said they would call in a few days after the weekend and see how Addy is doing. My husband helped me to give Addy her antibiotic injections every other day. When the vet called for an update I let them know that a small amount of white stuff came out of her back end but that the mass was still there. When I asked how much the estimate would be for an Enema the vet told me they didn't want to do that for her until after she had all her antibiotic injections due to the risk of tearing which they didn't mention that to me during Addy's appointment. My husband and I were giving Addy the antibiotic injections every other day like instructed. We went to give Addy her injection last Thursday evening on February 19th 2026 only to find that Addy had passed away. I am very upset and distraught about Addy passing as she was such a kind and sweet boa. I feel like the vet should have done something more for her sooner instead of just relying on the antibiotic injections. I am also upset they didn't allow me to come back in for help giving Addy the injections. I am writing this review to share my experience as this has been very hard on myself and I highly recommend not going to Whispering Pines Vet Clinic if you have an exotic or any type of reptile. I cannot speak on their services for dogs and cats, however I don't think they are capable of treating exotics and reptiles properly. The total vet cost for Addy was $640 only for her to end up passing away. I also noticed when I first walked into the clinic that they have two ball pythons in a small glass tank together with a red light for heating. One of the ball pythons had bad stuck shed on it. The two ball pythons apparently live at the clinic like that in those conditions. I told myself if they can't properly care for their own snakes how could they possibly help Addy our Boa? I almost walked out right then and there but being I am heavily pregnant it's hard for me to drive and this was the closest vet clinic to us that sees exotics. I now know that I should have walked out and gone to a different exotic vet as maybe if I did that Addy would still be alive and could have gotten the help she needed.

I walk in into the office and for 10 minutes nobody came out to show up to even greet or even check…read moreon us, we went to this place because we had a question regarding vaccines for our pets, we can clearly hear them in the back, talking out loud, yet nobody came out of the door or even to peak to see if there's anyone there! Waste of time! The audacity to charge people $151 as a late fee yet they themselves take so long to even check on someone in the lobby! What a joke!