On Jan. 16 during the blizzard drove 50 minutes to get my pick up. They told me OH, will not be…read moreready for an hour at least. So said Forget it and cancelled. Went inside and told derive desk same thing, Got couple needed items and went home. Saw next day they charged me 82 for order that I never got. So after at least 4 phone calls and extreme frustration. I called my bank, they cancelled it. BUT Walmart charged again saying untimely pickup ... So called bank and again and they cancelled again so will see if they try this again. It is called theft,

the most recent fail of walmart delivery services- note, I'm disabled. I rely on delivery services…read morefor things like food, cleaning suppllies, medication, etc. on 7/26 I ordered a substantial amount of my fixed income in foodstuffs, cooking and kitchen supplies, and it was to be delivered just about my bed time. Now, i have to take PTSD meds at night to keep from attacking my wife when i'm asleep. The store notified me that the delivery would be late (they notified me at 10PM)...that makes the delivery at 12 AM...one hour after the store closes...amazing, that... So, being the naive customer I am, I waited, delayed my meds, and hoped the delivery was going to happen. (insert silence from store even up to 1 AM the next morning. It is obvious to the least, casual observer that Walmart couldn't give 2 bowel movements about the opinions of its customers. Their customer complaint section on the website doesn't even allow you to complete a complaint submission. WHO KNEW!@walmart sucks dot com. Never spending money there again if I can help it. They don't deserve business from any customer.

I've been going to this Walmart For many of years. I…read morerecently was completely traumatized two days before Christmas and will never go back there again. For the last 4 1/2 years, my kids, grandmother sends the money for Christmas and their birthdays from California. I went two days before Christmas to go pick up money that she sent for them. The lady asked me why she is sending the money. I told her that their father has schizophrenia and she kind of steps in and is there for my kids for him. After I told her that she accused me of laundering money and told me to leave immediately. I was completely shocked. And asked if I could talk to a manager because I'm not sure what's going on. The manager was talking to the CSR and then came over to me and didn't even listen to me and yelled at me and told me to get out. I left and cried in my car for a good hour and a half and will never go back there again. I called Corporate and told them what was going on and they apologize and said I could go to another Walmart to pick up the money.(which I did) They also said the store manager would call me to get more details and that person never called me My first job was at that Walmart I can't believe that this happened I can't help but think that this happened because my kids grandmother's name is Zee Thao Seems like customer service may be very discriminating

Walmart super center plainwell Michigan. 412 oaks crossing 49080…read more Literally just had the worst experience at Walmart in plainwell I've ever had. When we went to return some unused unopened pet supplies without a receipt we were only asking for store credit so we could get milk eggs bread. They told me that they no longer do that when their return policy was on the counter stating that they do so a manager came up named Rose. She was instantly rude, dismissive and condescending saying that returns are at the manager's discretion when it clearly said it's at the system's discretion whether the system accepts the return or not. Not once did we raise our voice we were simply asking her questions about the return policy and why she was telling us something different than what the policy stated was. She asked us to leave and never returned to the store on what grounds did she kick us out of the store she had no right. We went back to get her name and she had the nerve to be standing in a circle with a group of employees laughing about us. Corporate has been called in formal complaint has been filed. I feel discriminated against, harassed and I'm completely appalled. I'm literally shaking I'm so upset I've been shopping there for 15 years my pharmacy is there and now I can't return because I was simply asking questions. Do not shop at Walmart in plainwell discriminatory management, terrible customer service and unfair treatment.

Cannot make a service appointment on the phone or via internet, walk in was "three people ahead of…read moreyou, 45 minutes before we can even look at it..... you'll have to leave the keys and we'll put you in line." To fix a nail leak. Good deal on the new tires but don't bother with the road service business.... Unless youve got a lot of time to sit and wait

I want to Thank Haiden Especially, as well as, Daimon and JJ. They went Above and Beyond to see to…read moreit I get my prescription to prevent Lyme Disease. I really appreciate their Dedication to Outstanding Customer Service. Thank You so, so much. You've restored my faith in Walmart so I'm No Longer Boycotting you

Love the pickup grocery service. They are refining it and getting better. The staff is usually…read moreextremely polite and helpful. I had an issue where my order got mixed up and I had to come back they handled it gracefully and even discounted me for gas.

I'm not from Kalamazoo, but in the past. Items wore always missing, I''m sure it hasn't changed…read moremuch, Battle Creek has the same problem but the right person made sure to check or investigate. Jackson, Michigan had similar issues, but whatever happened they investigated and took care of it. We are human sometimes we all including the workers, need to reach out and ask for help. I don't think I should review. But I really like Walmart and Sam's. It's just the younger generation have to grow up and become more educated and mature in communication skills. Whether the person or foreigner can learn from their experience and learn to communicate better with each other. Learn by your mistakes. Learn to help each other to make the job more fulfilling and better work together to achieve a greater impact in life.

Terrible customer service. I was looking to purchase some pokemon cards, which are rarely in stock…read more Surprisingly there were two boxes in stock on the very bottom shelf shoved toward the back. I noticed the one box was completely ripped open on the side and two packs of cards had been stolen from it, so I thought I would bring it to the customer service desk to make them aware people were stealing the cards. The other box was the same as the first and had been partially opened on the side, as if the thief was going to open it and steal packs from it too but didn't get to it all the way. I planned on purchasing the second one at the customer service desk since it had not been opened all the way and nothing was taken from inside the box. The lady at the customer service counter immediately took the obviously opened box from me as they of course could not sell it anymore, which I expected. So as I put the second (slightly opened) box onto the counter to purchase she proceeded to over inspect it and say the thief had stolen from that box as well. When clearly it wasn't even ripped open all the way and nothing had been taken from it. She frantically called her manager and told me he would not allow her to sell either one of them to me. I understand not being able to purchase the first box because it had been deliberately ripped open and two packs were clearly taken from it but the second box was still in good enough condition to sell with all the product still inside the box. But I was not allowed to purchase it due to "legal reasons". I thought this was ridiculous. The customer service representative rushed through the interaction, somewhat misunderstood the situation and over reacted, in turn losing a sale for her store and me a chance for new cards for my son. Needless to say I was pretty bummed out because it was the first time in months I had found any new pokemon product in stock at this location. I understand retail can be difficult and demanding for employees, but customers should leave the customer service department feeling like their concerns have been heard and their issues have been addressed, at least in some way. Especially when the customer is trying to do the right thing. Please do better in the trading card area with security and such, as well as patience and understanding with customer issues. Thank you

Never going to this Meijer again. OMG! They stand around doing nothing but talking! Second time…read moreI've been here and Problems retrieving a Full Receipt. This Store is Horrible!

Love this store, great prices an employee always ready to answer your questions & take you to the…read moreitem. Really like the area where they get new items regularly, for example Christmas, St. Patrick, Easter, an all other seasons. Love It, an always like to pass my quarter on. No empty carts in parking area. Awesome idea. Thank you Aldi for coming to Otsego/ Plainwell MI.

Sure their prices are good. However, went to check out and asked about taking checks. Thats when I…read moregot the surprise. Oh no we don't take checks. Where is the sign for that please. I was lucky enough to have enough cash on me. These stores need to put a sign on their doors letting us know they don't take checks.