Toni is awesome, I have been taking my "babies" to her for over 15 years. She is reasonably priced…read moreand always does a great job. I don't leave my babies with just anyone, Toni is responsible and very trustworthy. She loves the Lord as well as all her four legged furry clients! I would highly recommend her.

I have boarded my dogs at PE for a year now, although not a very big place, Toni provides a clean…read moreand loving hotel for my 2 love pups and she is so nice. I use a different groomer but decided after their last stay with her, that it would be nice to let them be groomed by PE! Well my 2 Shih Tzu's looked and smelled great! I couldn't be happier with their new haircuts and how much care and detail she paid attention to. I will definitely take them back for grooming.

Service was phenomenal. Plant selection was superb. I drive about an hour and 20 minutes just to…read moresee what new plants they have. Definitely worth the drive

Great customer service- helped in selecting food for my RETF prices were reasonable as well!!!read more

The groomers at Pet Supply Plus are so good with our little dog and they treat her very well. They…read morealso do an excellent grooming job on her. Love them.

December 20, 2024…read more Was in the area... and stopped in for some wet car food Nice store. Has everything you need

Store 343 I…read morepurchased food at this location and it was rotten/spoiled. I took the food immediately back for visual proof and the store manager Theresa would give me a store credit/refund. I have now filed a report with the FDA and yes I have photos. Buyer BEWARE! To Liz P. - Save your hollow corporate BS! Bottom line, corporate does Not care and this unqualified manager will continue to provide substandard customer service and Pet Supermarket condones it.

We came by here to price dog food (Petsmart went up $6 per bag in the last 2 months). The owners…read moreare extremely helpful. We ended up trying a different brand per the owners suggestion (they gave us free samples to try before we purchased) and our dogs loved it. We went back and bought a 25lb bag of the new brand of dry food for just over $50 (we were paying $41+ for the other brands 12lb bag at Petsmart). I'm so glad we found Texas City Feed & Supply!

I've been coming to this place for years. I love that its a locally owned shop. Conveniently…read morelocated, affordable. Not sure if the cashier is the owner but they always have good advise, and they carry the 30+ pounds of food to my car. Usually buy 3 bags a month for my 3 dogs so its a big help to get those loaded to my car. Great place!!

Awesome store. The woman who helped me (sorry, didn't remember her name) was wonderful, helping me…read moreto choose my first reptile, one that my grandchildren would enjoy. We took home a Bearded Dragon and the supplies we need to get off to a great start The woman was patient, and shared a lot of great tips on how to take care of the lizard. 5 stars for sure!

I like to tour pet stores and look at animals in my free time and this place was unkempt to say the…read moreleast. They have a good size ball python in the middle of the store in an enclosure that is far too small with poor husbandry. No place for it to hide so it say coiled right in the middle, practically filling the entire tank. I asked if the enclosure was permanent or temporary and was told it was temporary but that's hard to believe when they have a bundle deal for you to purchase the snake with the enclosure. A ball python of that size requires at least a 4x4x2 enclosure.

My family and I were checking out the bearded dragons and set ups they had available at this store…read more My kids were excitedly looking at the different animal enclosures while my husband and I were right there discussing terrarium options. An employee got onto my kids and rudely told them not to bang on the enclosures. I'll be the first one to admit when my kids are being little turds, but they were doing no such thing. They're old enough to know better and they don't "bang" or even tap on the glass because I've taught them otherwise. I think the most frustrating part was that it was obvious that we were interested in making a purchase and not one person asked if we needed any help or if we had any questions but they were obviously watching us and quick to jump on my kids for absolutely nothing. Needless to say, we'll be making our purchases elsewhere.

The lack of customer empathy is shocking. Is there that much pressure on this Manager that she…read morelost her sense of empathy? She DID NOT TAKE RESPONSIBILITY FOR HER ADVERTISED PRICE, and attempted to justify bait and switch tactics with their price match program. Prices atr highly inflated as marked in store. You are forced to use their price match to avoid over paying. Their price match has "evolved" under this manager into a bait and swtch tactic she refuses to take responsibility for. SHAME ON PETSMART for poor upper management leadership and shame on this manager for her lack of responsibility, customer service and lack of empathy. Work out your issues Petsmart, customers do not like to be scammed.

I have great admiration for the groomers I have utilized, primarily Amy. I highly recommend their…read moreservices.

The Girl working the checkout acted like we were putting her out when asked if she could get a…read morefish bag for the beta we had just purchased. Not very friendly at all. Other than that everything was great.

Worst feed store experience ever. The customer service is absolutely terrible. No one bothers to…read moregreet you, my husband even said hello and was completely ignored. When I asked about something I needed, the girl gave me a dry, rude response. The whole place made me feel uncomfortable. Go anywhere else but here. If you don't know exactly what you're looking for, they'll just leave you feeling frustrated and discouraged. Customers spending this much money at a feed store at least deserve basic courtesy.

This used to be my regular, as I am local. Now, it has changed into my "only if I have no other…read morechoice", which seems to be heading towards "not if the last feed store on Earth". The young ladies, more like little snotty girls, are driving this business straight into the ground for the following reasons: bad attitudes, rudeness, stink face, staring at phone screens while customers are waiting at counters and inability to maintain stock.