This particular location is in Towson Town Mall…read more This is my first time in this one. I was surprised of the size when I entered. Its a nice size store. I went it was pretty busy as it was the week leading up to Christmas. One of the females was not very helpful nor attentive. The others were customer service savvy. Whatever you are looking for, Im sure you will find it. Other than that one person my experience was uneventful and pleasant.

If I could leave no stars, I would. I walked in and asked for help. There were several employees…read morestanding around doing nothing. They were so rude and insulting. I put my basket of products down and walked out. I ordered my products online instead due to this terrible experience.

I had a terrific experience with my halo/bbl laser treatment. i had a free consultation with Amber…read morewho walked me through all the steps and proved a wealth of information. My results were amazing.

Excellent front desk service and the aesthetics team is one of the best I've worked with!read more

I'm not sure how I want to feel about this location. The store is always neat. They are always…read morewilling to assist you in finding what you need. However, some employees need to learn that when you are assisting a customer you should hold any other conversation off until you are done with the customer. The cashier did make sure I received the free product that I was supposed to receive in which I didn't even know I was supposed to get. Kudos for that. I wasn't totally satisfied but,, I was not completely disappointed.

Staff very helpful. I didn't catch the cashier's name but she was very knowledgeable and patient…read more She helped me make the best choice of hair dye.

This upscale shopping mall has fallen victim to acts of violence expanding into county over the…read moreyears, but I noticed an increase in security presence on this Wednesday morning. What could happen on a Wednesday morning, you ask? A carjacking in the parking garage. Last week. On a Monday. At noon. This is my mall so I will keep my loyalty as long as I see safety in action. Great stores, good sales, and decent food court.

So I am going to go ahead and give this business five stars because they went above and beyond for…read moreme! I received misleading information about my appointment. My daughter was graduating and I was told that we had an appointment around 1:00but when we got there it was like I was speaking a different language. My daughter had her heart set on getting her make up done for graduation and she Is a good kid so I was making that happen for her. Since MAC has the dumbest rules of course after leaving the location in Macys which was no help and the location in the mall and having everyone act so nonchalant and lazy as $hit I had one person at this location Shawn save the day. He waited on customer and did my daughter face all at the same time. He was being overworked, he missed his scheduled lunch break for me but he went above and beyond for me. I appreciate this so much that I will more than likely have to give him a token of appreciation.

Arya to the rescue!! - Yesterday, I ordered a Kurt Geiger…read morebag online for in store pickup. Towards the end of the night, I picked up my order from the pick-up counter. I quickly realized that my handbag did not have a box. The lady at the online pick-up counter offered me a general, white gift box. While I appreciate her trying to help, everyone knows that a Kurt Geiger purse MUSTTTTTT come in the original box. That's a major part of the brand. Instead, I received the handbag in a plastic bag that reminded me of a produce bag. Eek! The lady at the pickup counter walked me upstairs to the handbag department where Arya saved the day! She apologized for the way my handbag was inappropriately handled by the other department. Not only did she find the beautiful box that it belonged in, she also wrapped it with a lovely bow. By this time, the store was close and she did not rush me at all or throw together a quick bow for the sake of time. She handled my gift with pride and care to ensure I walked away satisfied. I really appreciate her doing that and giving me the box that I actually paid for when I purchased the gift. No one wants KG in a grocery/produce looking bag. Arya understands quality and care. I hope she can be recognized for her customer service and kindness last night. Sidenote: All pick-up orders should include the original box or packaging that it comes with. This is not the flea market or FB marketplace. A store like Nordstrom should understand what it means to present the total package. Nevertheless, I'm giving the store a 5/5 because the 1st associate was kind enough to walk me upstairs so that Arya could save the day.

Back to back Awful experiences when purchasing my last two suits from the Towson Nordstrom location…read moredue to dishonest sales associates and subpar tailoring. On my most recent visit, Bruce Bereson assisted me. Bruce was nice enough in person, but lied to my face in an attempt to prevent any returns (probably to protect his commission). First, Bruce was wrong about the sizing across different jackets within the same brand. Oh well, that's forgivable. The issue was that when I needed to exchange the tux, I was told by a different sales associate that he didn't ring me up under my Nordstrom account, what's more, the sale was not tied to phone number or email, despite the fact that Bruce pulled my account up in store. As a result, I was told I would have to come back and talk to Bruce if I wanted to return or exchange my tux. In other words, despite having my account information, Bruce intentionally hid my sale and did not provide me a receipt so as to limit my availability to return the item. This also deprived me of my Nordstrom points, which for a purchase of this size would have resulted in a $10 voucher. These type of underhanded sales tactics are completely inappropriate. If you do choose to shop at Nordstrom Towson, I would avoid Bruce Bereson at all costs. As others have mentioned, the tailoring was also subpar. When I went to pick up my last suit from the Nordstrom tailor, I was given a jacket without the arms sewn in. After a lengthy wait, I was finally provided a complete jacket. Given the lack of integrity from the sales associates at this location, the Nordstrom Towson tailors will not be getting a second chance with my next suit/tux.

I just set up a yelp to give them a 1 star insanely rude and short kept me on hold for 20 mins…read moreuntil the phone disconnected called back another 15 mins till they answered asked them what I needed again and they said no and hung up YOU decided to go to school and become a pharmacist I DIDNT DO THAT TO YOU ........Do better!

Do not go here for prescriptions, they are understaffed and don't care and will keep you on hold on…read morethe phone forever only to lose your prescription

I had great service from Latoya. She listened carefully to my concerns and provided a solution. I…read moreleft the store a satisfied customer. My color was more like what I had envisioned.

This place is getting kind of weird but there isn't anywhere else to go ... my hairdresser said…read morethat I would get a grey shadow on my head from getting a roots touch up.....

I want to thank Jillian for her patience, her time, and the attention she gives to every client…read more She helped me feel good again and delivered results far beyond what I hoped for...a truly perfect work. As someone currently undergoing treatment for breast cancer, I can only acknowledge Jillian's exceptional humanity. Her care, her gentleness, and her professionalism make all the difference. It's also worth mentioning the beautiful space where she works. The atmosphere, filled with plants and natural light, has such a positive and comforting energy. Jillian is recognized by a major cancer association and is part of their support program. For women coming through the association, she works for a reduced fee...and she never talks about it. Few people know how deeply committed she is to helping women in treatment. Thank you, Jillian, from the bottom of my heart, for giving "life" back to my eyebrows after radiation. Your work and your kindness mean more than you know. Shalom

Jillian is a greatly skilled artist. My eyebrows have fallen out and she has microbladed eyebrows…read morefor me. They are natural looking and match my hair color and complexion. She's kind and considerate during the procedure and the aftercare instructions and products are very helpful.

On Thursday 12/27/2012 I had to get 2 impacted wisdom teeth removed and was extremely nervous,…read moreseeing as how through the grace of GOD I have never had any type of surgery performed on my body. Some may call it a small job but to me it was huge. I had my work done by a maxillofacial, oral surgeon by the name of Bernard Ian Krupp,DDS at the Krupp Center. I must say walking in I was fine and they made me feel very secure and trusting in them. However, once I sat in the chair the gitters started to kick in; the nurse knew it when I asked to use the bathroom. She said "hurry back and don't run out on us". ahhahahaahhahaha! It was so ironic because that is exactly what I was thinking almost like she was reading my mind. Just as well I know I wasnt the only one who has been like this. After the restroom i sat back down nervouslly. Once she place the mask on my face for sedation, I started to become more relaxed of coarse. Almost like I had a couple shots of vodka, lol. Oddly enough I never felt like I went to sleep, when I woke up I said to the surgeon "when am I suppose to fall asleep"? He started laughin and says, "were done Mr. Stephens". Well once it was over I felt so relieved that it was done and the process was successful. I have been following all the rules that the surgeon have set for me and the healing is coming along very well. Oddly, I have not had any swelling, which may be due to the amount of ice I have had on my face. Secondly, I have codeine, amoxicillin and ibuprofen that I have been taken. Ironically, with all these medications I'm taking I still feel normal; even after the surgery I was walking and talking regular. I just would like to say the Krupp Center is highly recommended not just by me but from other reviews. The dentist I visited prior to the Krupp Center informed me that they would have to break my jaw bone to remove the teeth because of how impacted it was (they were literally facing horizontal). The Krupp Center didnt take more than 30mins for the surgery and they didnt have to break my jaw bone. So if you or anyone you know needs to have their wisdom teeth removed inform them to take a look at the Krupp Center.

The new dentist is awful. He consistently runs behind--/and hour or more for the first appointment,…read moredoes not show up in time and is not nearly as knowledgeable. Don't bother.

This particular location is located next to Sprouts which is convenient. Plenty of parking. The…read moreshop is a little overwhelming with all the selections and bright lights. Thankfully they have it marked nicely so you know where each product is located. It gets really crowded the past few times I've been there. It takes at least 15-20 minutes to check out. Be sure to allot yourself time.

wow, this is a good Ulta. It's not the best. The help on shade matching, or finding certain…read moreproducts is definitely underpar to any other Ulta that I've been to throughout this country. The service is overall OK but nothing special and definitely underwhelming. Same with the selection of inventory, they typically have what you need, but definitely not always. Sometimes certain brands are just over picked and simply out of stock. I don't know where there's an Ulta close by so if this is your only option, it's not bad, but it definitely wouldn't be my top pick.