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    Tradesman Advantage

    3.0 (2 reviews)

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    Cool Tech's Heating & Air - HVAC system, post bi-annual service cleaning

    Cool Tech's Heating & Air

    (19 reviews)

    This is the second time the company has done this - they quoted for example $2,600 and have you…read moresign blank screens without text above your signatures. They then send an invoice with the quoted amount - $2,600 and tell you you will receive the annual discount on that amount, bringing it down to $2,300. Later they charged the full price of $2,600 and state that the full amount already included the discount, even though the invoice shows no discount. They then send an updated invoice of $2,600 saying the discounted amount is already applied. After two times of doing this, I will not be working with this company again.

    Do NOT use this company for New installs or service of any kind. Our smart system Hvac, Furnace and…read morethermostat was installed by them Dec. 2017. They serviced the cooling in 2019 and did not disclose upon our purchased in June of 2020. Our family and pets were having horrible nausea, headaches and called in Gordon May 2023 and he said there is a Freon leak and that his company serviced the system in 2019. He added more Freon even though we asked why a New unit would be leaking. He said he didn't know, but could check for $300 more dollars. He got it running and left after we paid $450 for service call without any diagnosis. Continued problems, so we called in another company for second opinion. The Freon Gordon added destroyed the havoc coil and compressor and filled our furnace eztrap with Freon and oil. That is what was making us sick. There is leak in the furnace evaporator coil where they retro fitted the drainage pipe. So the entire system inside and out has to be replaced. A $10k loss for us. Cool Techs takes no accountability and disregards the medical harm caused to us and our pets, let alone the fire hazard to us and the entire condo building. I will file a DPOR, BBB complaint and we will be filing court documents against this company. Hopefully, the State of Virginia will not allow this company to ever work here again.

    Tradesman Advantage - hvac - Updated June 2026

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