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    Suntech Heat and Air

    Suntech Heat and Air

    2.4
    (37 reviews)

    We had a/c problems earlier when the weather was starting to really creep up the scales. The…read morehusband called another company over first and was unimpressed with their solution and overall customer service. He said he's always had gut feelings about Suntech and their commercials (especially their jingles ... lol) so he called them. We ended up with a brand new a/c and the husband is super pleased with Suntech all round. They took wonderful care and offered a brilliant deal. Thank goodness all that got done before the mercury went haywire.

    Horrible service, bad quality and no value - I would prefer to leave 0 stars. Otha Crawford first…read morecame out. The $69 fee on the invoice states he performed a full system evaluation, but he did not. The AC quit working 3 hours later, and I had to have them return the next day. Chandler Twyford was the second technician, when he called me, I answered and he was yelling at someone on the road as he was driving. He asked me questions about what Otha did the previous day, when I explained he got defensive and began defending Otha, which was unnecessary. Otha was short with me, and acted irritated the whole time. When I spoke to Suntech on the phone to have them come out again, she confirmed I would not be charged another $69 fee. While Chandler was here he stated my contactor and capacitor both needed to be replaced, but during Otha's full examination he never stated this. Thus, Otha did not perform a comprehensive diagnosis like the invoice says I was charged for - these would have easily been caught. I let Chandler know the office confirmed I was not to pay another $69, but he argued with me. He continued to argue, was extremely unprofessional, and was trying to control the situation by saying he'd be the one to call management when I stated I was going to call management. I would like a refund as this has been a horrible experience as a client, and Suntech did not resolve the issue/did not fix my unit, they acted like it was something else, didn't check the full system, and wanted me to pay more for the issue they didn't catch. Please do not use Suntech, I do not wish this unprofessional and waste of time experience for anyone. And now, I am still without AC during 107 degree weather.

    Air Comfort Solutions

    Air Comfort Solutions

    1.5
    (128 reviews)

    I had attic insulation and complete ac/heating installed 8 years ago. Recently, I had my spring ac…read moretuneup and was told by the rep that all my soffit vents were covered by the insulation. Now, they want to install vents on my roof for $2800. They also charged me $4450 for a 40 gallon water heater. I'm through with them. Larry Hardin

    All from yelp: Pricing Sheet attached, they are SHARKS!!! They wont fix but will sell you unit at a…read more"premier Discount" if you get a service account! Jason white is a forgotten figure, they are owned from a corporate company in, LA. they don't care about you Okies! 100% --Shady Business. Definitely not worth it. Moving back to Texas. Their prices are egregious, and they have shadow monthly programs that their contractors sign you up for without notice. Our AC drain line detached, and the drain pan flooded. The total would eventually come out to $683.74 I specifically asked our contact not to sign us up for any memberships or subscriptions, with a "please." But he ignored my request and signed me up for a program I did not want to sign up for. I noticed the charge and questioned further. I asked things like, "So is this a one-time purchase?" "Can I cancel at any time?" To his chagrin, he said, "Yes, you'll actually be paying less." He wasn't necessarily wrong or right, typical business strategy. This program charges you an initial $18 upfront to "hide" the upfront cost they show (which, if I remember, was about $500+ or so; crazy, but I guess understandable due to the market). It gives you the 20% discount on the service. The program then continues to charge you that $18 for the next YEAR, for "benefits" and discounts. AND if you cancel the annual subscription, you get charged for the rest of the year you didn't pay for. In other words, you will have to pay at least an additional $196 for a membership signup regardless. I specifically asked not to have this. Although I can recommend Dustin Lyday, the contractor, for his service, and yes, he fixed my AC. I am more concerned with the business practice itself. Don't sign people up for an ANNUAL subscription that charges monthly, but makes you charge the full amount if you cancel. That defeats the purpose; the season for AC units is only when it's HOT in Oklahoma. Why would I want an annual subscription? --Better yet, the only way you can cancel is by calling them because you don't have any agency over your account! They create it and control it for you, NO LOGIN REQUIRED. That's f'd up and a bad way to create retention. --Predatory! Alarmists! Sky high prices! The guys that came out to work on my plumbing were very nice. They scoped my pipes and told me that they were about to collapse and had roots in them causing drainage problems. They recommended relining the pipes throughout the house ($37k). I was about to approve the job and got suspicious. Called a small local plumber out. They showed me every inch of my pipes on camera and said they were in solid condition. Fixed the drainage problem for $400. I will tell everyone I know about this experience so that they don't deal with this predatory company. --Terrible - they messed up,cut way too many holes in our walls . they said they fixed it but left an open pipe that squirted water when we turned on the fawcet. Then they couldn't fix it then blamed us. It cost us 4,000 with a different company to fix their scew up . DO NOT USE THEM service was back in july 2025 - they also tried to massively up sell us. Robert, the initial plumber was who I delt with. Don't trust him They charged us $1000 for about 3 hrs work. Did do the work in a timely manner. We had a pipe burst in our garage and called Air Comfort. The next day they sent Jacob who, without turning on the water, said he could fix the leak for $1000 then said there was another leak that would cost another $1500. --Unethical, dishonest and I would NEVER use them again!They charged us $1000 for about 3 hrs work. Did do the work in a timely manner. We had a pipe burst in our garage and called Air Comfort. The next day they sent Jacob who, without turning on the water, said he could fix the leak for $1000 then said there was another leak that would cost another $1500. Unethical, dishonest and I would NEVER use them again --They wanted to charge my father $600 for a $24 capacitor for his geothermal unit. We contacted comfort works and they charged us literally $80! Avoid this company like the plague. They are thieves. I've already announced it on a neighborhood Facebook page, so anybody who lives my neighborhood also is aware of this company's tactics --Air Comfort Solutions in Oklahoma is owned by Apex Service Partners, a large private-equity backed holding company for home services. Locally, the company is operated by its management team, which includes former OU Heisman Trophy winner Jason White heading the commercial division.

    Tradestrong - hvac - Updated August 2026

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