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    Traditional Van Lines Moving And Storage

    1.9 (91 reviews)
    Open 9:00 am - 8:00 pm

    Services - Traditional Van Lines Moving And Storage

    In-state moving

    Out-of-state moving

    Self storage

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    Waiting on a claim form. Will update

    Why don't you guys contact me! You say to call you and you will fix the problem. You have my number on file. Call me and take care of me. I have tried calling several times. No one wants to fix the issue. I need you to refund my money. Look at my pictures. Everything is broken! And I STILL have your "employees" showing up at my house. Still nothing from this company. After talking to shahira, they are apparently under new management and cleaning up a lot of issues. We apparently are not one of them. With the amount of stuff that they broke-

    Truck stuck
    Peaceful M.

    05/22/2018 BEFORE YOU BOOK WITH THIS COMPANY READ MY REVIEW. Traditional Express Vanlines changed their name a few days ago to Safe Muuv to evade the update of my review. I am going to do my best to shorten this review, but I can't promise anything. So let's get to it! I initially contacted Traditional early this year about a move from Maryland to California. I called them to get a quote and I spoke to Sam. He was very nice the first call and then the second call he began pressuring me to pay so I decided to do research the company. What I found was shocking. All the raving reviews were fake! YES, THE REVIEWS WERE FAKE! What I noticed was that the same people (numerous people) had given raving reviews to other trucking companies in the same week. (Please see the screenshot of my initial review). After posting my review the company tries contacting Yelp stating that they had never spoken to me before and requesting that Yelp remove my review. So I had to prove to Yelp that I had, by sending the quote. (Yup, I still had it in my email. Thank you Google.) After they were unsuccessful in having it removed I get an email on 2/4/18 from Mitch asking for me to call him. Mitch tells me that he is the owner, he fired Sam and he would like to make things right. He begged and promised me that he would give me a better quote than before and he would apply a discount. I told him I had already booked with another company and he asked me to cancel. Sounding so convincing, I canceled and received my down payment back. He also asked me to take down my review until my actual move and swore to me in a bragging way that Sam made them look bad and they were this awesome moving company. So I changed my review stating that we were working to resolve the previous issue and that I will update after my move. Mitch asked me to give him a list of my items but to make sure we had no mistakes on the price, per his request, I sent him a list and pictures. He then gave me a quote. I was happy. March 2018 came and I contacted Mitch via text and told him that I decided to sell some items including the couches but we had more boxes. (Please see pictures attached) He said, "oh well let me adjust the quote". He did. Fast forward to moving day April 28, 2018, I had to call him because I had not heard from anyone. He apologized and said they should have called me the day before. The movers finally showed up and after they get everything on the truck, the mover says "Mitch did not put the right size items on the list" and that I would be charged more because "the items were bigger than notated on his list" He also said that we had more boxes than Mitch told him. He then added $743.10 to the quoted price. Stating that we had 875 cubic feet versus 625 cubic feet. Amazing! May 5, 2018, We also booked with them to have my car picked up. Yeah, you guessed it, no call no show. (please see screenshots of conversation.) So I had to, at the last minute, find another company to bring the car to Cali. I had been texting and calling Mitch for days and days no response. May 16, 2018, I was contacted by the driver and told me he will be at the storage in 15 minutes and if I was late getting there it will be additional $150. I then told him to stop yelling, that I was one block away and I will be there. I get to the storage and he tells me that he doesnt think he can pull in the storage because there is a dip on the entrance and that he was leaving with my belongings and you guessed it. I would have to pay more money to get it. Long story short I had to call the police. He then changed his mind and said he was going to try to pull up over the dip. I said ok. I then followed the manager down the aisle to my unit. After 10 mins we realized the driver wasn't coming, so we both went to the front entrance and the drivers truck was stuck on the curb. The police arrived and spoke to both of us. The driver tried to get the officer to agree that I should then pay $300 for a tow truck. The officer informed the driver this would be a civil matter. After the tow truck moved the truck out the driveway the driver then tried to tell me I had to pay more money for waiting time because his truck was stuck. I begged and pleaded with the driver to give me belongings. He refused. The officer then informed him that he is supposed to be a professional driver so it was his responsibility to make the decision on how to drive his truck. He still refused saying I need to give him more money. I called Mitch several times he would not answer. I called the company and Bill answered and said that Louis will be calling the driver to work this out. Finally, Mitch text me accusing me of making his driver pull into a space that he knew he couldn't. To sum this up. They put my items on the street and I had to get a Uhaul and move everything to my storage. Then I get a text from Mitch asking for more money. (See screenshots/pictures of conversation.) Oh I had broken items as well.

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    Ask the Community - Traditional Van Lines Moving And Storage

    Review Highlights - Traditional Van Lines Moving And Storage

    When my items finally arrived, Traditional Express' employees were efficient and accommodating

    Mentioned in 7 reviews

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    This year has been a lot of moving for me, and moving is so stressful. I've heard great reviews…read morefrom my nyc friends about roadway moving, so I decided to get a quote from them. After talking to them, I knew I wanted to go with them. Their customer service, attention to details, and organization are 5-star levels. One thing that really stood out to me was that instead of asking me how many boxes I need, they asked me to send them pics of my place and stuff, and they calculated the number of small, medium and large boxes I need. It's so easy to underestimate and get a different price at the end. Also, I know I wanted packers because its speeds up the entire process of moving and settling in. I'm so glad I did with Roadway. It usually takes me over half a week to pack and be stressed for over a week, but Diego and his 3 teammates packed up our studio in 2-3 hours. They're so professional. They moved so quickly with care and accuracy. Most importantly, all my kitchen appliances were wrapped with care and delivered and arrived to my new apartment in the same condition. It took us about 2 hrs to settle in, and they once again unpacked most of the furnitures and reassembled them, making me feel settled in and relaxed. I cannot thank their team enough. They're all so polite, friendly and efficient. Within 1 day, I already feel 95% settled in. It's the easiest, stress-free moving experience I had in a while!

    I don't usually write reviews, but this experience absolutely deserves one…read more I used Roadway Moving for my move, and from start to finish it was seamless. Before they even arrived, I got a tracking link to follow their location just like Uber, which immediately made me feel at ease. Crisanto and his crew showed up right on time and were incredible. They worked quickly but carefully, wrapping all of my furniture and somehow managing three giant mirrors without a single issue. Not one complaint and not one moment of stress. What really stood out was how above and beyond they went. They helped me figure out which part of my couch would actually fit in my space, laid out my rugs, and organized everything so I could still move around my studio comfortably. Also shoutout to one of the crew members who was on his first day. You truly could not tell. The whole team was professional, efficient, and just genuinely great to work with. This was hands down the easiest move I've ever had. If you are debating which moving company to use, this is your sign. Go with them.

    Traditional Van Lines Moving And Storage - movers - Updated July 2026

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