I am so impressed with the professionalism, quick in-and-out skilled job A2ZSquad provided me…read more Arissona came out during the pandemic when no one else would. He came in full gear to ensure he and my family were safe. He was on time and did the job in little to no time. I loved that he provided ya with what made most sense and he was right on!!! Because of all of this and because his prices are unmatched I hired him again for my fathers tv mounting installation a few weeks later and of course... he hit it out the park! Thank you A2Z for the incredible work you did! My living room is now complete! Will be calling you for additional work soon!

Excellent service. Did a mount previously for my boyfriend, and did such a great job (and was so…read morepersonable), that my boyfriend kept his card from over a year ago. We moved and we specifically requested him to come do our mounting service again, because he did such an excellent job. Would recommend him to anyone that needs mounting services. He's excellent!

Chris is wonderful, competent and professional. We needed him to trouble shoot internet/ethernet…read morewiring issues and he was quick and efficient in helping us solve the problem. We can appreciate his prompt scheduling of time to come by even for smaller things, we look forward to having him back for any A/V or network related jobs. highly recommend him.

Chris was excellent! He updated our home audio and home theater system. We found him to be…read morereasonable in price and very reliable! He offered a series of options and worked within our price range.

My Lenovo ThinkPad's warranty had expired and its keyboard started to fail. Javier at JK Techs…read moreordered a replacement and installed it for me. He also installed an ssd that I had separately purchased. Now my ThinkPad is essentially brand new. He did a great job and the price was very reasonable. I'll recommend JK Techs to anyone how has similar challenges.

I have no doubt that Javier is a good parts installer, but unfortunately I cannot recommend his…read moreservices to anyone after dealing with him. I had known working mid to high end PC that I wanted to swap out the CPU and GPU with updated models. I've made many PCs before, but I ran into issues. I couldn't get it to post. After a month or so I lost faith in myself, which was the worst possible decision I could've made. I decided to bring it to JK Techs, thinking a man claiming to have 20+ years of experience would be better than gambling with Geek Squad, or taking it far away to someone else. I paid his diagnostic fee, which was admittedly cheap. However when he seemed to run out of ideas the computer would sit for weeks and weeks, while he complained about having other customers to work on. I get it, he needs to make money somewhere to keep the doors open, and time for parts shipments, but as time went on nothing much seemed to happen at all. I noticed it was difficult to reach the front desk. Some of my texts where unanswered and almost every time I called they would never pick up. Luckily I live within a few blocks but some of you may not be so fortunate. Eventually I had grown tired. Me and my Micro Center buddies had a lot of time to think. I decided I wanted machine back, and I picked it up the next day. At the end of my day I decided to take a look at it. I noticed immediately the unmistakable shine of not 1, but 2 bent pins in my CPU socket. At this point I was so frustrated. I did not want to go back, and I had experience with bent pins, so I documented the damage before attempting to fix it. I bent one back successfully, but upon further investigation a leg of the remaining pin was sheared, thus making irreparable trash. The next day I resolved to at least try to go there. I was graced with the presence of Javier, who doesn't seem to be there much. I showed him the bent pins. I explained to him that my board had no such bent pins before I gave it to him, which he tried to blame me for. He refused to accept the probability that they were bent in the store. I pointed out that a minute earlier that he claimed he would've noticed such a problem. Backed into a corner, he claimed he could try and bend the pins back, which I explained was impossible. He denied my request to replace the board so I walked out, I didn't know what else to say. A call a few minutes later made everything clear to me. He said if I brought the board to him maybe we could work something out. He went on talking about how he lost money. That is not my problem, you decide your fee. If you cannot afford to work on it anymore then tell the customer. I would've paid for more diagnostic time but we are well past that now. Even though he very well may honor me with a new board, I refuse to accept it. I am beyond frustrated, and my trust is broken. If he was honest with me from the beginning this would be a much different story, but that is not the world we live in.

The service is so good/ all repairs explained and priced honestly - This shop is a GO TO SPOT where…read moreyou can get answers and QUALITY ! highly recommended !!!*****

I had some sort of spyware/virus. I called up the proprietor...he said come over..he fixed my phone…read morein minutes..charged me $20..also fixed my voice mail. how can you go wrong with service like that?:)

Residing in NH and camping at Croton Point Campground, my Surface laptop inexplicably got infected…read morewith undeletable, repetitive popups by a malicious, fake "McAfee" website claiming my computer was infected with "malware" that needed to be removed immediately. No matter what I tried, I could not get rid of them, popping back up each time I deleted them. At my wit's end, I turned to a local computer repair store, 3rd Universe, No Riverside Ave, Croton on Hudson NY. As I entered, I was greeted by Sonya who immediately took it upon herself to look at my problem. Within minutes, she sensed what the problem was and suggested that I leave it there for further analysis. Approximately 3 hours later, I returned to bring my charger, as asked, where I was greeted by Bryan (Brian?) who indicated that Sonya has fixed the problem. I was ecstatic and relieved at the same time. To say that I extremely pleased would be an understatement. I wholly recommend this business, without hesitation, to anyone needing computer repairs. And, Sonya, to your personally, I thank you.

I'm a Mechanical Engineering student in my senior year. The weekend before my final week of classes…read morethis semester, an svchost.exe virus put my computer into a perpetual "Automatic Repair" loop. Brian called me the moment he got in that morning, I drove over (in a bit of a wintry storm) and returned home before dinner with a new SSD and a fully functioning laptop. I hadn't backed up most of my files, but he was still able to get access to the old hard drive with his "Magic Device Thingy!!" (You'll have to ask him about it's official name). I went to 3rd Universe because I needed it done that day and I KNEW he would not only find the issue but would do everything to get my files back to me. I had deadlines every day of the upcoming week, and I was able to meet them. Eternally grateful!