We came in on an emergency because our refrigerator in our Winnebago RV had stopped working. They…read morekept it overnight and got it working correctly the next day, so we could continue our camping vacation! Very knowledgeable guys, and at an extremely reasonable price. Highly recommended.

Never responded to my online request, after a month, I gave up. Please take more care in how you…read morehandle prospective customers.

Went online to get a trailer quote and received one the next day . The person I spoke with was very…read morehelpful I told them I would like to stop my the Medford store to look at some trailers . The next day I arrived Thursday @ 1;30 the gate was closed so I called the number on the gate and spoke with someone that said they were open to ring the bell and someone would be out to open the gate. After waiting for a few minutes nobody showed up so I opened the gate and drove in , after I parked and got out someone came out of the building and said they were on lunch and closed . I told him I was wanting to purchase a trailer and had a quote and would like to just look at some trailers he said no and told me I would need to make an appointment he was busy and couldn't help me . This place is a joke for sure the customer service is terrible .

Come to this place on a Saturday morning ready to plop down thousands of dollars and buy a trailer…read more Get told that there are only 2 people in today and that with 1 other customer and 1 inspection underway they would not be able to help us, that we'd have to come back after 2 o'clock. Told my husband that $1.00 would hold the trailer if we wanted to make an appointment and come back another day. The attitude was borderline rude, dismissive and short. We went down the road and did purchase a trailer. You lost a sale and we were told that alot of people end up at the place we purchased from because your personnel lack any measure of quality service.​

Always have done a great job for me, I have mainly had mild service work and roof sealer done,…read moreparts seem fair on prices... honestly you own an RV... it cost money! But Junior in service does a great job and stays on top of the situation!

Trailer & RV parts are very friendly and VERY helpful. They offer great advice, and go out of…read moretheir way to give great customer service. Sure, I may be able to find the parts slightly cheaper online, but I appreciate the value they give to our local community, and the personal advice they provide on repairs. Well worth every penny I spent at Trailer & RV Parts Warehouse.

Bllly saved our butts my buddy and I would like to recommend him for his caring and…read moreprofessionalism.my buddy is undergoing chemo an on a Road trip from San Diego to Oregon we broke a fan bellt.Billy fixed it in the field,in the heat and went the xtra.mile when the part didn't fit to get the right part. Call him he is so honest and sincere and with supreme skills, knowledge and abilities! Shortly after we left Billy the alternator threw a belt and radiator hose failed. Billy came to rescue us again working into the night. This is all about awesome customer service and should be acknowledged at the Corporate level as Employee of the Year! Chuck And Doug two greatfull.travellers and now we have a friend in Oregon!

If you want fast, friendly, HONEST mechanics, I highly recommend this shop! They get the work done…read morequickly, and efficiently at a fair price.

Jason and his wife are a pleasure to do business with whenever you need anything RV done. Honest…read moreand fair!!!!

Our trailer broke down as we were coming down from Crater Lake. We had to have it towed to Mike's…read moreRV Service. They were closed when we arrived. The next day Jason had us back on the road by 1:30 the next day. Jason's service was awesome. We were happy campers once again. This is as good as it gets!

Great customer service! While one has to schedule several weeks in advance for a repair (so many…read moresatisfied customers), they also try to work in last minute fixes when leaving for a trip the next day. I have experienced both to great satisfaction. I have every confidence they know what they are doing and can get the work done fairly quickly. I also like that they take the time to offer options or explain how something works. Will continue using them for RV needs.

Have used them for a few things in the past. Just had some tree damage and wanted to use them for…read morethat also. Communication about the repair was nothing short of incomplete and frustrating. Makes me wonder about their ability to be thorough with a repair job. There had also been an issue with a prior repair and the communication was horrible. I've changed my mind and am finding a new dealer.