I was an out-of-state buyer looking for two elusive Sea-Doo Apex 300s. Travis was fantastic--he…read morequickly put a deal together and proactively located a second ski at another dealer just to meet my request. What really set this dealership apart was their pricing integrity: they were completely transparent and didn't hit me with the hidden freight or prep fees that my local dealers tried to impose. If you're shopping from a distance, ask for Travis for a great experience. on a side note their prices on the Sea-doo extended warranties are very competitive

I have total respect for this business. Above and beyond in…read morethe service department. Thank you all. My ski runs great and my summer is so much better because of you guys!!

The best service I have ever received. Laurel worked through a very difficult situation, never gave…read moreup! t

Had a great sales experience at this dealership, I highly recommend them to anyone looking to buy a…read moremotorcycle or needing service on their current bike.

Absolutely the worst customer service ever! Found a bike online, we live in Washington (5 hrs away)…read moreand called to find out information on it. Spoke with Brian and let him know we would be down the following weekend with our trade in to complete the deal. Had been in touch throughout the week and confirmed the morning we were coming down with an exact appointment time. Finally arrive at the dealership only to find out the bike was sold 20 minutes before we got there. Brian and his manager claimed they didn't know but my question is why wasn't something placed on this bike to hold it at the very least on the morning after we confirmed the appointment time. We drove 5 hours, had our trailer with the trade in on it and spent several hundred on gas.. this Harley is absolutely shady and I would advise people to stay clear. They don't deserve anyone's business.

We had planned with this dealership MONTHS in advance of our cross country trip [6 bikes] for a 3…read morehole OIL CHANGE and a WASH only; it was reconfirmed few days prior as a reminder with service manager TROY again for 9am when they open [and it was a weekday]. Mind you ALL of us has a complete service of our bikes with home HD dealerships just prior to the trip. We arrived with 4 bikes as the other 2 decided to fly/ship bikes home and had to cut their trip short. At first it seemed Troy was just being "thorough" as he took forever to individually go thru each bike in the parking lot by testing horn, turn signals, brakes, etc; we told him do NOT need an inspection. Then it took forever to write up a simple oil change work order Thinks got worse as they took in 2 bikes first; then 1, then 1 and there were other "regular" customers also getting service. Troy came out to each of us and then presented our bikes needed "more work"; now it truly seemed like they were upselling us and of course their service area is literally behind closed bay-barn style doors so can't see anything. Bottom line for my bike was told it needed: a) clean and oil air filter b) front & rear brake flush c) adjust a loose drive belt Since one of the other bikes was still being worked on and we had death valley CA coming up in a day, I allowed (a) and (b). My bill was $500.33 and the mileage out was 34,653. All 4 bikes did NOT get out of service department until after 2:30+pm [5 1/2 hours wasted there] and not even 1 mile down road 3 out of the 4 bikes ALL said their clutch was too tight and we all had new problem of finding neutral! Well 3 days later my drive belt was SHOT; (ONLY 1,243 MILES LATER) and had to limp along Sequoia National Forrest to then get to Visalia Harley Davidson Dealership where they couldn't believe my belt was super TIGHT and MISSING 2 feet of teeth [yes you read that right; see attached pics and video). Things got worse as that dealership did not have in stock a new belt and anyone who knows CA there is nothing close to obtain another one. Wound up having them take a belt off a used bike and putting on my bike and then paying for a new one to be ordered and replaced on the used bike; of course had to pay DOUBLE labor; total 10 hours for both bikes @175.00 plus parts(seals), primary fluid, etc. They said they found my head pipe on right side was also cracked and they had to weld it; they completed all work by end of day. Days later I noticed the very bottom screw was missing from primary cover; not sure if was from Willamette Valley HD or them :(. After being on road for a day I called Willamette and asked to speak with service manager Troy; had to leave message; he did call me back shortly thereafter. I explained what happened and expecting some sort of compassion or even a credit refund and got nothing but an argument and explained how dissatisfied was with their lack of "caring"; not my style to get into a verbal battle on the phone. Troy blurted out something about all work is videoed by their techs? I sure would love to get my hands on this??? I was hoping somebody from this place would address the situation; nope. I am hoping the owner, Brian Parks? is reading this; would welcome a conversation from him before I reach out further to HOG customer care relations. THUS, THIS FULLY CERTIFIABLE ACCOUNT IS TRUE AND ACCURATE AND I HEREBY WOULD NEVER RECOMMEND WILLAMETTE VALLEY FOR ANY SERVICE PERIOD!. DO NOT EVER! TROY NEEDS LESSON IN CUSTOMER SERVICE. *Side note: we spent over 5 1/2 hours stranded there the sales and clothing department staff we experienced were very nice. *

Started with parts then work on my 390 and escalated to buying a new 390X. It was the best…read moreexperience in buying a vehicle you could ask for, no pressure to buy junk warranties, no BS addons. The whole staff did good by me even when I called less than an hour after buying it because it was dead as dead can be (battery was a dud). Good people, great shop.

Brought in a 2006 TE 610 with front brake issues. They said spare parts might be an issue becasue…read moreof how old it is. They said it would be 2 weeks before they could look at it. The Service manage said he would check and see if it was something simple. He came back 15 minutes later and said it was fixed. Charged me 20 bucks! Good folks here. I will be returning. Maybe buy a new bike!

After looking for a rather specialty part that was not listed on most classic Honda bike parts…read moresellers and would take weeks for an oem reseller to supply, Dave had it all worked out for me in 1 email! Could not be happier! Thank you CyclePsycho!

From the owner: Cyclepsycho Motorcycle Recycling sells quality used parts for all makes of motorcycles…read more We specialize in Japanese motorcycles from the 70's to present. We handle street bikes only. We do not sell parts for offroad motorcycles or ATVs. We buy wrecked motorcycles, dealer overstock and NOS parts.

Where did I 5 sports move too it's no longer at the pacific location.Need some work on my side by…read moreside I bought there.

Customer service is trash, their service and parts dpt is overpriced and unwilling to allow me to…read moretalk to a mechanic there. I'm out

A master motorcycle seat tailor…read more A motorcycle garage shop that builds, modifies and repairs motorcycle seats for your ride. Also atvs, snowmobile and other riding type seats. The process starts with a phone call. Ryan will ask about your motorcycle year, make and model to get an idea of the project. He will ask you about the issues with the bike seat's comfort, stiffness, shape, stock or custom. He asks a bit more detail about you and your bike. Next is setting up an appointment while you are still on the phone. Typically he works with only one client each day. He focuses on your motorcycle seat. Estimate appointment time is 4 to 6 hours. So when you go in, Ryan will tie your bike into a rack and start walking over your seating position while you are sitting on your own bike. He will ask about pressure points, comfort areas, positioning, etc. Ryan is a great communicator and he lets you know what he is planning to improve on your seat and his process including pulling the seat apart, identifying the contents, the process and additional materials. Your presence is highly encouraged so he can involve you in the custom fitting of each phase of the seat to your needs and your wants. For my seat, we had about five sitting's and conversations about comfort and pressure points. (See the photos) He shaped the existing foam with pocket to move me into a more neutral position. Originally the seat pushed me forward into the tank. Then he carved a pocket adjacent to my tailbone to ease pressure. Then Ryan started on the layers of memory foam. This project took three layers, flat base, one middle, and one top and side layer. Each being cut and shaped and added back approximately one and a half inches of memory come for comfort. Ryan reused my existing third-party leather/synthetic leather seat cover. He can replace the cover according to your needs with other material design choices. Including leather, alligator, or other materials. (Delays may be needed if materials asked are not on hand). I road down from the Portland area to get my seat rebuilt. Working with Ryan (he did all the real work), we spent four hours on this project. Final results, I'm able to ride my Scout for a hours longer with a great reduction in pressure points and pain. UPDATE: I road my scout to the coast along a windy mountain road, so cool. The seat performance was exceptionally comfortable! THANK YOU Ryan.

Great service for ATV tires and putting them on the rims . Great job on getting tires to mach up on…read morepaddles .

Staff was Supportive and knowledgeable about products. I was shopping for a helment. There were…read moreseveral in stock and I worked with one of the sales representative to piece together which helmet component was most important to me and then which helmet matched with what I wanted. It was great. The only negative comment I would say is that there were no full face helmet above 1x and maybe a couple 2x but No helmet bigger. Made me sad. I had to order on line hoping what I ordered would fit.

They will only change oils!!! This is not a repair shop it's…read morea jiffy lube!! If you want your bike fixed ie carbs rebuilt "maybe this fall" MAYBE lmfao Do yourself a favor don't waste your time calling