Rude staff. Every interaction I've had with them has been atrocious. Y'all might want to recall…read morethat parents are the reason you have children to treat and maybe be a little more pleasant to them.

Awesome pediatrics office. All the docs and nurse practitioners there are great. You are assigned a…read moreprimary pediatrician and they make sure you see that person for your well child visits. Sick visits just depend on their schedules, but I've never had a bad sick visit provider. They have an entire lactation team there which has saved mine and baby's lives more than a few times. Stephanie and Sara are so comprehensive (and didn't judge me for crying!) and spend a lot of time evaluating the baby's latch, suck, and weight to ensure our breastfeeding success. I have only great things to say about the providers we see most often, Dr. Wolf, Dr. Hoelscher, and Stephanie PNP. Hours are great too. Open on weekends 8-5 and until 8pm on weeknights. A wonderful add-on for us working moms.

I can't say enough great things about this office. First, they came to the hospital to do a baby…read morecheckup the day my son was born! When we were late for our first few appointments (we were new parents, had little sleep, and were getting used to the idea that it takes an hour to get out of the house) they didn't make us feel bad, or feel that we were wasting their time- they were understanding. I had a lot of trouble breastfeeding, but they were supportive. I broke down several times in their office, crying hysterically, and the nursing staff were all kind and supportive, giving me words of encouragement. The doctors are very down to earth, and just care that your baby is doing well- doesn't matter how fast or slow they are progressing, and they don't make you panicked, telling you what your baby should or should not be doing at any point. They just tell you how great you're doing/how great your kid is doing- they are very encouraging. The BEST thing about them is they will NOT take you if you refuse to vaccinate your child! Otherwise, they will take any insurance, etc- they just want to make sure the children that go to their office are safe. I cannot say what a relief that was to see that policy. Also, they have a 'sick' and 'healthy' section of the waiting room, so no germs are crossed over- same for the rooms. The whole office is separated in two- with the right side for the sick, and the left side for the healthy. I just adore these doctors.

Dr. Chopra is amazing! He's so good with my little girl, such a wonderful spirit. He's very patient…read moreand answers my questions. The nurses here are also very nice, whenever I have concerns and I call into the office the always get back to me within a timely manner. I love this place!

Doctor Amanda Persaud from Amherst Peds is so friendly and knowledgeable. I appreciate that Dr…read more Persaud and her team always respond quickly on the portal when we have questions.

My review is specifically for Dr Amanda Persaud, who is kind, compassionate, and brilliant. She is…read morepassionate about her work and it is evident by the care she provides to her patients and the time she takes to sit down and discuss whatever it is that's going on. Her exams are thorough, and her advice comes from a place of heartfelt wisdom. I wish every doctor was like her.

This office is horrible. The staff is rude and the doctors gaslight you. Twice Dr. Mascia…read moremisdiagnosed my kids and one of my kids actually has a tumor and is now under treatment at Roswell. I want that man no where near my kids! My son had to go in for a sick visit today and was turned away because we refused to see Dr mascia. They never told us they scheduled the appointment with him to begin with. Nice that sick kids get turned away....

I would give 5/5 except for the sometimes but not every time attitudes at the front desk. Sometimes…read moreit feels like there is an undercurrent of superiority or disdain and other times things are perfect in every way. Any doctor I've interacted with has been great both for their interpersonal skill and their medical. The last objection I have is their phone menu changing at 5:30 to say that the office is closed when the website says they are open till 6pm. It's bad enough to close the phones early but the droning annoying loud mans goes on and on about how great they are without giving any real information on leaving a message which I wanted to do. I pressed Zero and what a mistake that was, it just started the mans annoying too long message to start over. I'm sure whatever management reviewed that message on the office is closed message either didn't listen to all of because they were in a hurry or they enjoy having their ego stroked. It doesn't matter what the message says if it is too long and too loud done by a well spoken person it has no immediate option to leave a message or any option but to sit and suffer being subjected to a non-functional drone on how great TP is. I have long disliked the phone menu sound and length of the message here but the last straw is calling when office is supposed to be open and then being unable to accomplish anything constructive. I will bet that any business that specializes in professional construction of the public face in that field would find plenty wrong and would coach that speaker to do many things differently with the actual menu. Not open during the published hours mm Having an annoying voice on the message. Having a barely functioning menu with no option that is easy to navigate Erratic front desk attitude. Great doctors and nurses/PA's. All this makes a "3 out of 5" score.

We have had a doctor with them for over 15 years. Luckily we never had to actually use them except…read morethe regular annual physical check. however, the recent experience with them for a simple blood test was horrible and terrible. I do not understand how the doctors and nurses at this healthcare facility can refuse to answer patients' questions about how a decision or diagnosis was made, especially when CDC guidelines were not followed. When I requested information about how the decision was reached without following CDC guideline, they hung up on me.

My wife took our grandson Henry here and Dr Dunn was wonderful!! She took her time with Henry…read morebecause he has sensory issues. We will be back to see Dr Dunn again as directed !!!!

We love taking our son here! Before he was born we were able to come in to visit and meet with a…read morepediatrician to talk about the practice. We've seen almost every pediatrician here and everyone is knowledgeable and makes our concerns heard. When we were worried about our son's crying nonstop they got us an appointment the next day to check things out. You only ever see a doctor here, and portal messages are responded to quickly. We highly recommend!

I took my son to this pediatrician group from the time he was born and am sorry I couldn't bring…read morethem with me when we moved recently! I was always happy with all the dr's here and appreciated that we ALWAYS saw a dr at each visit. There was rarely a wait of more than a few minutes, which is great when you have a baby or toddler. The dr's were always very supportive and reassuring, even when my son had trouble gaining weight as a newborn (they continued to encourage my breastfeeding) and later when he had some very delayed gross motor skills. I would have stayed with these pediatricians forever if we hadn't moved!

This is the best pediatrician we have ever had. She takes the time to listen and really know and…read moreunderstand the child. Dr Sue(my kids call her Dr Seuss lol), really loves children and parents and she trusts parental instinct. We have been with her since she started her practice, when I was pregnant with my baby in 2017. Whenever I have a worry or concern, they are always there and answer immediately to any concerns. The minimal feee every month is so worth it just for the peace of mind of having a Dr on call. It has taken course to get other drs to call back while I wait with a sick baby or I literally have to go to er while waiting for other drs to call back. Not at purely Peds. They are absolutely hands down the best!!!

I don't even know where to begin!…read more Our daughter is 10.5 months and we've been seeing them since she was around 5 months-unfortunately we didn't know about them right away, and-I wish we did. Our other Doctors office was rude, and hurtful, especially to a new mom trying to navigate this new world in the middle of a pandemic. They were rude, pushy, and didn't really explain anything very well. When a friend suggested Purely Peds to me, we jumped on the chance to get out of that nightmare! But never in a million years did I think we would find a place so caring and compassionate. You can tell that these people went into business because they LOVE what they do- They recently switched to a bigger and beautiful building. The drive is pretty far but oh, so worth it! We never leave the office crying or feeling like we're bad parents- they explain everything very in-depth and detailed. They have the time and patience to listen and help with ANY concern you may have- and never make you feel like your dumb or a burden for asking! They have a very fair price to make this private office so affordable- haha babies are expensive. But I can't explain how grateful and happy I am, knowing that Naomi is in such great hands! She is the most important thing in our lives so she gets the best- I wouldn't have it any other way. Has your child's doctor ever made you cry? Or feel unimportant or over worried? Like she's just another number? Like they're just working for the health insurances agenda? Have you ever been ignored, brushed off, or even shamed... If you made it this far, you NEED to make the switch! You will all be so much happier when appointment day rolls around

We had our initial office visit with pediatrician Dr. Darlene today. I found her to be incredibly…read moredetailed oriented, with great bedside manner. She and interacted beautifully with the child but still had plenty of time to fill in the gaps with the parent. Her conversation with the child was instructional, encouraging, and enlightening. The office personnel are very kind and thoughtful, so you're getting an excellent experience from the moment you step in the doors until you leave.

Wonderful place to take your children. Caring Staff. They are the only place I would consider to…read moretake my children to

I'll lead with I can say to much about Dr. Beney himself, I don't recall ever meeting him. That…read moresaid, I usually deal with Chris Pease and he is awesome. From general health, to age related questions as I get older, a little dabbling in some short term depression, and so much more; Chris has been great to work with over the last... maybe 10 years? He's approachable, knowledgeable, willing to get you in and out if you are in a rush, or sit for 30 extra minutes if you have some real concerns or things you need to understand better. The front of house is nice too. All in all, I continue to come because of Chris, although he is a PA, my interactions with him have been better than any doctors I have worked with in the past. Also, I have always been seen in a reasonable amount of time. Both in scheduling and upon arrival to the office. Would recommend.

I was searching for a primary care physician a few years ago. The first six I called in Erie County…read morewere not taking new patients, and I was getting frustrated. That's when my friend Laura told me about her doctor, and said he was accepting new patients. I would have taken anyone at that point, honestly. But she raved about him, and I gladly filled out the paperwork and waited for my first appointment. Admittedly, it took them a while to get me in for my physical. The physical is the necessary first appointment before seeing the doctor for anything else. Now I can get appointments the same day, when necessary. Usually I can get in within a few days. Dr Beney himself is very personable and listens very well to what you say. I have never felt rushed when I've been in to see him. He specializes in pediatric and internal medicine. I love how sometimes I am put in a room with an exam table that looks like a school bus or fire truck. Usually I request to see one of Dr Beney's PA's. Chad is my favorite. He's the one I go to for my annual physical, asthma questions, and anything else that is non-emergency. For the more urgent needs, I'll see whoever can take me first. The staff is really friendly. They've always been extremely helpful, too, whether in person or on the phone. One of the great things about this office if you have kids is that they have this really cool game in the lobby. It reminds me of the movie Big with Tom Hanks. Remember that scene where he's at the massive toy store and plays piano by jumping on the keys? Well this is the same concept, only it's not a piano. Using a separate machine, kids start a game that illuminates the floor. They have to jump into squares or grids. I don't think I've ever watched a kid play long enough to understand the goal, but the kids all seem to know instinctively how to play it. Dr Beney is currently accepting new patients, and although he's in Lockport, it's still a fairly short drive for me from East Amherst. Tip: His last name is pronounced like 'Beanie.'

Everyone here is very sweet with my children and my daughter's doctor is incredible!! My kids have…read morebeen coming here for 17 years!! My daughter has struggled with anxiety before going to the doctor but Dr. Zmuda makes her feel so good!!

the receptionist was very rude. I went in-in pain and the receptionist rudeness just sent me away…read moreto a different office. People don't go to the doctor for nothing just to have a basic conversation about the weather. obviously I was in a lot of foot pain and it was my first time to go to any foot doctor about my flat feet pain. I come from a different state and I didn't know feet doctor was a real thing. I chose this location because it was closer to my living and work, so luckily the bad reception push me to go to a better pediatrist who was much more helpful. Yall doctors need to learn, your receptionist can cause your office to not get paid due to bad customer service . understand who you hire.