My mother was a riding in her wheelchair home from daycare on november 11th 2025. And she fell out of her wheelchair, they called paramedics to put her back in the wheelchair, didn't take her to the hospital Porter. In the chair, without the hollyer pad had to call the paramedics to help put the Hoyer pad underneath. I still haven't gotten incident report. I've asked now 5 or 6 times and I still haven't received it. And this happened in November, and I just talked to my iris worker today, and she said, no. So I called metastar, they are very poor of communication and getting back paperwork. Won't recommend this company they have a lot of unprofessional drivers. The seat belt had to then left off my mother to fall out. The chair they're supposed to have a seat belt in every vehicle to strap them. People in how she fell out of it. I need to know but they won't give me an incident report. read more

This company has notoriously picked up and dropped clients off late, putting the clients job at risk of tardiness and losing money because of shorter hours worked. Management just makes excuses. read more

Just about for run off the road by Transit Aolutions Inc minivan #36. Older white male driver weaving in and out of traffic at a high rate of speed. Heading North on Fish Hatchery @ McKee. This is NOT the first time one of these drivers has nearly caused a horrible accident. Screen your drivers better!!!! I am wheelchair bound but would NEVER use your company based on the way they drive. read more

BEWARE!!! Terrible company to work for. The owners are stuck up and show favoritism. I was driving a van with a bad transmission and brakes. The brakes gave out on Verona road. The blamed me that the brakes went out. I broke a tooth when the brakes gave out and they won't pay for my dental bill. read more

I have found almost everyone associated with transit solutions to be very helpful. They are a great asset for those like me that are no longer supposed to be driving. read more

I ride with Transit Solutions weekly for a Seniors shopping trip. Since I no longer drive it is a Godsend to have this transportation available for a very small weekly fee. The driver is courteous and helps us with our carts and walkers. I feel the driving is excellent. On one occasion a driver in front of us on the beltline just stopped. Our driver safely got us into another lane. I am very grateful for this service. read more

Watch out for these horrible drivers around Madison, WI. One nearly side swiped me, no clue I was in the lane next to him. Then after I slammed on the brakes, signaled right and turned left. Unreal! read more

Wow if I could give negative 10 stars I would! Didn't know anything about these A-holes until I was on my way to work today and one driver was all over my butt! Saw it was a transit solutions van. He almost ran me off the road! Totally unacceptable! Then as he not only speed up to get around me started honking at me because I obviously wasn't going fast enough for him. I don't know where he even thought he was going in such a hurry. The next stop light was red! Made me laugh, what a maroon! read more

Drivers in this Transit Solutions are really BAD!!!!!!!! Was on the beltline in Madison, WI the morning of 10/5 raining morning and it was backed up traffic. The driver was far enough away I turned on my blinker to get over into his lane. Got over and all of a sudden he was on my back bumper. If I had stopped suddenly he would of hit me. I don't like people being that close. We are not traveling but 5mph. He kept on my bumper for 10 min. I kept slowing down and people would put their blinkers on to get over. I let them I'm not going anywhere. I had plenty of time. This guy had a serious problem. I felt like just stopping but was a little scared. So about the 4th person I let into our lane. he backed away from me turning on his light to get over to the left lane. he slowed down to give me a finger. Wow really. you were the one that was wrong to be up so close to me. I pray he didn't have any disability people in his van. I am going to write a letter to them. and if ever that happens again I will get the manager's name of the company. he needs anger management or needs another job.!!!!! read more

Nice ride, on time every time. I would recommend them , I use the service for ride to get grocery, to use the library, as an outing. I have been quite pleased. read more

They are a great solution if you need a ride home from a doctor's appointment or medical procedure where you are not allowed to drive home yourself due to sedation. Highly recommended!! read more

Constantly late. 15-30 minutes late on a good day. Some of their drivers are great, but most of them are rude and apathetic. Very little professionalism. (One driver wont shut up about her birds, her crappy bf, and talks so loudly it makes my ears ring. Might be why she is always late.) The dispatch are aware of issues and they do nothing. When you try and get them to correct errors in recurring rides they just ignore you and do what they want. Honestly, it pointless to contact them. If you have the luxury of choosing which transit bus you take, skip Transit Solutions, they are just awful. read more

Very unsafe driving practices. Watched driver texting while driving and ran a stop sign in a school zone while many children present. WTF. I'll never commute with this company and can only recommend that others do the same. read more

Transit solutions from my experience has some ok drivers but also some extremely bad drivers. They speed through my neighborhood (where there are almost always many children present) with little regard to pedestrians or the posted speed limit. A couple of the drivers have been disrespectful when asked to slow down, with zero responsiveness from management. I wouldn't feel comfortable with a disabled person riding with them. Get a hold of your drivers for goodness sake! read more