Excellent, friendly service. Mark was on time and waiting for us at the airport. Looking forward to…read morethe return trip. Highly recommend Encore.

Attempted to inquire about services for either the 12th or 13th of May in Madison. Despite website…read moreshowing numerous vehicle options and ability to book now - when I reached out to business owner he emailed me and stated they were totally booked that weekend. . Wanted to ask about getting his help to find the best fit for our needs. Turns out when you book with them, they then review the bookings and determine which reservations they will fulfill. So just because it says there is availability and you book the car, they can come back and cancel it. Seems a bit sketchy. I understand they are a for profit company but when will they cancel on you? Could leave you hanging. Seems a bit sketchy and uncertain. Booker beware. Since we've been emailing I'm certain any booking I make based on their site's availability will be unable to be fulfilled. Stay well Yelpers!! It's 2 stars vice 1 only because Mark is actually very responsive. . Perhaps I'm totally confused wrt how reservations work.

Mad-Bus provides transportation especially tailored for UW-Madison students from the Twin Cities.read more

We arrived at Milwaukee airport and having pre-booked a Badger Bus ticket to Madison, we caught the…read morebus outside the baggage claim area and were dropped off in Madison at East Johnson / East Gorham at N. Pinkney, which was a 10 min walk to our hotel, not far from the State Capitol. The reason I gave 4 stars is that had our flight been delayed, we may have missed the bus (The bus was scheduled for about an hour and 10 minutes after we landed) and being that tickets are non-refundable and that the next bus wouldn't have gotten us to our destination until 10pm-ish, we would have been in a pickle. We were sweating it a bit, but grateful that everything worked out. They should be a bit more flexible knowing that flights are prone to delays and cancellations. To find the bus stop at MKE airport... Walk out of the baggage claim door #2, and turn left. You will see a crosswalk. Proceed to the next island and you'll see the Badger Bus stop. (See my photo attached). Other bus companies also pull up here. Our Badger Bus was bright red and clearly marked, but I read that they can be black unmarked buses. Our bus was running a few minutes late due to traffic, however a bus driver on a different Badger Bus who was dropping off told us it was on its way. That put us at ease. Our driver was really great. We sat up front and the bus wasn't very busy, so after we told him we were visiting from out of state, he kindly gave us a bit of a narration and offered ideas of places to visit. After picking up a few other passengers in Milwaukee, including at the train station, we were on our way to Madison. It was a smooth, comfortable, air conditioned ride. We tipped the driver for handling our luggage and for the narration. Helfpul?

The bus rides between Madison and Milwaukee are ridiculously expensive. The wifi is spotty and…read moreoftentimes the outlets don't work. I'm writing this review of my recent ride. I booked the Johnson/Washington stop for my return trip home. The clueless driver didn't even stop there even though that is where my ticket was booked to. She drove straight through from Johnson Creek to Lake St. Her incompetence cost me an hour and 25 minutes. My commute home from Johnson would have been 25 minutes, but it took me an hour and 25 minutes to get home from downtown. When I noticed the time, it was past when I should have been dropped. We were already traveling down E Wash and I was in the last seat by the bathroom, so there was nothing I could do at that point. Commuters beware if you use this stop! I sent an email to Badger Bus regarding this and how/why it happened with no response.

What is shit organization that is hung up on me twice called back. You get an answering machine…read more Then finally get through and they're like. Yeah we're not riding tonight. Fuck this company.

Larry was extremely prompt and professional. I will definitely use Dells Cab again. He told us what…read moretime to expect him and was there right on the button.

I contacted My Son Shuttle several times before my flight, insuring a reservation for an airport…read morepick up because I am in a wheelchair, traveling with a service dog and a companion. I was assured of a reservation. Instead I was left very disappointed and stranded. No one met us at the airport as promised nor was there any apology or follow up. I don't know what the mix up was but I won't be contacting My Son Shuttle again. Jane C. traveling with Jo N.

We used My Son Shuttle Service for a fun day of floating with a group of 9 people. Brian was so…read moreincredibly friendly, kind, and flexible with scheduling. He was also communicative when reaching out for price quotes and confirming the plan leading up to the day. Brian was on time, had a clean vehicle with more than enough space for our things, he had bluetooth music to link up to, and kept our things safe while we were floating. He was also so nice when picking and dropping us back off, truly, was the best service and transportation we could have asked for.

My mother was a riding in her wheelchair home from daycare on november 11th 2025. And she fell out…read moreof her wheelchair, they called paramedics to put her back in the wheelchair, didn't take her to the hospital Porter. In the chair, without the hollyer pad had to call the paramedics to help put the Hoyer pad underneath. I still haven't gotten incident report. I've asked now 5 or 6 times and I still haven't received it. And this happened in November, and I just talked to my iris worker today, and she said, no. So I called metastar, they are very poor of communication and getting back paperwork. Won't recommend this company they have a lot of unprofessional drivers. The seat belt had to then left off my mother to fall out. The chair they're supposed to have a seat belt in every vehicle to strap them. People in how she fell out of it. I need to know but they won't give me an incident report.

This company has notoriously picked up and dropped clients off late, putting the clients job at…read morerisk of tardiness and losing money because of shorter hours worked. Management just makes excuses.

Rented Limo for BDay party. Great ride! Kim was awesome. But the air conditioner did not work in…read morethe bus. Kim did the best she could to keep us all cool. Good idea to get air repaired. Other than issue with air, all was great! Thanks

When planning a Brewers trip To Milwaukee our school bus…read morecanceled at the last minute. Dells Limo Kong's came to the rescue and was able to accommodate our whole group and at a very reasonable price! Our driver Dave was very professional and we even tried to buy him a ticket to go in but he stayed out and watched the limo and watched over our gear. Definitely a great experience!!!!!