I've taken my car to Nakoma for more than 25 years, and have built up my trust in Dan over that…read moretime. He's fair and honest and does good work...all I could really ask for in a mechanic.

My parents have been bringing their cars here for many years. Fast courteous and knowledgeable…read moreservice at fair prices.

We had our jeep inspected by Eagan who were so helpful & honest after our mechanic retired. We…read moreread many on-line reviews being so POSITIVE that was our SAME EXPERIENCE with Eagan Automotive. Being disabled & on limited income we needed someone to inspect the Jeep to know if it was safe to drive. Honesty is critical for vehicles when you are traveling on highways with your loved ones. We bought 5 vehicles during my marriage at 1 dealership where we experienced being lied to learning that dealership was telling us our jeep needed a new part that a second opinion told us that was not true. My neighbor told us of their mechanic being honest & not overcharging shared people were driving from other States to have him work on their vehicle. We learned their mechanic quit working for this same dealership but he was at their Madison Dealership shared with us he ethically & morally quit because this dealership owner was charging customers for repairs they did not need to keep money coming in to pay his payroll expenses validated our experience at this owner's second site scared us. He retired that we were looking for a new mechanic that Eagan's Automotive provided us with EXCELLENT SERVICE & were HONEST..... which we read on-line I am giving them my review as the REPAIRMAN you need to go for repairs. They are very busy as a result. BRAVO EAGAN AUTOMOTIVE CREW for being HONEST REPAIRMEN as vehicles must be SAFE on highways with our family member's SAFETY being your #1 priority.

Great service and friendly, knowledgeable staff. Reasonable prices. Our durango had a rattle/click…read morenoise. We took it to Eagan for an inspeciton and found the driveshaft joint loose/worn out. Eagan removed & replaced the part and had the car back to us the following day. Apparently this prevelant design flaw on the dodge durango that hasn't been approved for recall.

Matt and Paul helped to squeeze me in after I got a flat tire in the middle of a trip! They were…read moreexcellent at accomodating me on short notice.

Disappointing Experience -- We Won't Be Returning-…read more This is a long one, but I feel it is important to share our experience. We were previous customers of Wrench's before the change in ownership, so when our vehicle needed work, we initially felt comfortable returning to a shop we had trusted in the past. Unfortunately, this experience was very different. We dropped our vehicle off overnight for an inspection and some needed work, including an issue with the trunk that would not fully open. The following day, we received a call informing us that the back windshield had spontaneously shattered while the vehicle was at their shop. We were told it was a huge mess and that they didn't know what had happened. We understand that unexpected things can happen. What became concerning was how the situation was handled. When we asked about security footage, we were initially told that there was footage. When we asked whether it showed our vehicle, we were then told that it only showed people coming and going. We were also told that additional footage existed but that someone would have to go through the entire day's footage to find anything. Our expectation was fairly simple: we hoped the shop would take responsibility for the broken window, replace it, and we would continue with the other work we had planned, including purchasing new tires from them. We also asked whether they had the neighboring body shop take a look at the trunk issue per their recommendation. Instead, the conversation became a back-and-forth about who would pay for the window. We were initially told the neighboring body shop was too busy, then that they wouldn't do it, and eventually that no one would be willing to install the glass. At this point, we were out of town and had a vehicle sitting at their property with a large missing window. After approximately a week and a half of back-and-forth, they finally agreed to have the glass replaced, but initially would not pay for it. After further discussion, they agreed to pay half, which was our suggestion. However, they did not provide us with a quote or keep us updated on the process.We repeatedly had to reach out ourselves asking basic questions: Had they found someone to install the glass? Was it being done? When would the vehicle be ready? Eventually, we were told our vehicle was finished--without any prior communication that the work had been completed. We were also told we should bring cash or a check because there would be a $30 credit card processing fee. When we asked how much we owed, they couldn't tell us the total. At that point, I did some research of my own. I called the first two auto glass companies that came up in a Google search, explained our situation, and both quoted us approximately $300-$400 for the replacement and said the installation would not be a problem. Wrench's ultimately chose a company in Illinois and the glass cost nearly $800. We were then presented with a bill of nearly $600 for the glass and an inspection fee. We were particularly frustrated by the inspection charge because the window broke while the vehicle was in their possession during the inspection, and we had no explanation for how or why it happened. After additional discussion, my husband was eventually able to get the inspection fee removed. The final cost to us was $388.03. What was most disappointing throughout this entire experience was the lack of communication, accountability, and customer service. At no point did we feel that there was genuine concern about what had happened to our vehicle or the inconvenience this caused us. Other than the initial "we're sorry, we don't know what happened" phone call, there was no meaningful apology or effort to make the situation right. We also never received the invoice we requested for the glass replacement, so we were left without documentation showing exactly what we were charged for. As people who have worked in small business, we understand that unexpected situations happen. What matters is how a business handles them. We would have been much more understanding if the situation had been handled with transparency, communication, and good customer service. We even intended to continue doing business with them and purchase new tires. Instead, this experience cost them not only our future business, but also our recommendation to friends and family. After nearly two weeks of having to repeatedly communicate, negotiate, and follow up just to get our vehicle back, we ultimately paid $388.03 and received our vehicle back in essentially the same condition it was in when we dropped it off, aside from the replacement of a window that broke while it was in their possession. Unfortunately, based on this experience, we will not be returning to Wrench's and cannot recommend them.

Our camper brakes locked up after we had just replaced all 4 total brake systems at Camping World…read moreChurchville, NY. Phil Muth at i90 Towing, Trailers and Tires told us to come on over and he'd see what he could do. Luckily, he took us right away without a scheduled appointment and replaced the blown-apart brake drum! He was friendly, thorough and completely professional. How lucky we are to have stumbled across such an amazing mechanic. Highly recommend for outstanding service!

Had a great experience from the minute we walked in the door. They went through each option with…read morethe pros and cons and helped us narrow down what we wanted. Andy was quick and professional with our paperwork. Would definitely recommend checking them out.

Our mechanic retired that we needed a TRUSTWORTHY HONEST REPAIRMAN & FOUND IT AT MIKE'S AUTO REPAIR…read morehere in Sun Prairie WI. He gave an extensive report & photos showing our 1999 JEEP could not be on the road anymore as I was going through a divorce having medical bills I was forced to keep my jeep functioning but sadly the WI SALT RUSTED the underside frame. Mike then helped inspect a VAN we were considering from a private owner to ensure it was a good safe vehicle for the price/milage vs price having more knowledge & experience than we do as previously I bought vehicles from dealerships but being disabled on fixed income I can't be stranded nor had money for any surprised repairs. This was so helpful to us to make sure we invested our money into a used van that will meet our needs for $6600. He gave us knowledge to handle this transaction with the title & checked so we were not scammed as we experienced looking for a used vehicle on CRAIGSLIST....that seller was lying that we caught them scared us because we are struggling it is SAD to almost be harmed that MIKE'S ASSISTANCE took away so much stress that is priceless when disabled, poor & suffering other issues. We gave a TIP he did not want to accept but we insisted telling him to buy lunch for his staff or give them each a $20 bill as I said his kindness helped us so much that he /staff needed a little treat. He is NOW OUR PERMANENT REPAIRMAN. We are suffering by Attorneys committing crimes to avoid liability that we have suffered deeply where Mike was an EARTH ANGEL SHOWING US HUMAN KINDNESS still exists. We moved to Sun Prairie after our trauma & always hearing wonderful things about Sun Prairie citizens.....has been 100% accurate being a BEAUTIFUL COMMUNITY.

This place is amazing! We went here today for a pre-purchase inspection of a vehicle we are…read moreconsidering purchasing. Mike was incredibly helpful, knowledgeable and kind. He took the time to carefully inspect the entire car, helping us not only to pinpoint possible problems down the road, but also to better understand the vehicle's history. You can tell he really enjoys what he does for a living. He also appreciates and treats his customers well! I would definitely recommend him to anyone with auto repair needs.

This place Rocks! the guys are great, personable, knowledgeable, know what their doing and most of…read moreall the price was so fair. They did some research then gave it an alignment, and recommended adjusting the camber. it fixed my problem and the wrangler now goes down the road perfect. Thanks again for the exceptional service, and answering all my questions. When was the last time you were happy to pay your Mechanic. KO

Had work done on my Car- not a 4x4 done at J&L. Got the work…read moredone the same day, and under the quoted price$. highly recommend this business for suspension work. easy to work with, work done on time, good prices!

I have been a customer of theirs for years. Honest and reliable service. They simply do a great…read morejob!!!!! They are especially knowledgeable about cars. I have taken a car to a dealer and they couldn't did the problem but I took it to Ben's Auto and they found the problem and solved it. Great people too.

Our family has been using Ben's for oil changes and service for years. They are a family owned…read morebusiness who always finds a solution to auto issues. If they can't fix it themselves they always recommend a good service instead.

Stopped by for a quick oil change and it was done within 30 minutes and I was only charged $30 for…read morea regular oil change! Such a great deal. I do have to say it did take a bit of waiting before a tech came out to assist me at the desk but nonetheless, will come back again!

I came in specifically asking for my muffler leak to be welded and for a straight pipe. I was clear…read moreabout what I wanted. The job was not done correctly -- the muffler was not welded and it's still leaking. Basically, I paid for a service that wasn't completed. Very disappointing experience and a waste of time and money. I wouldn't recommend this shop if you expect them to actually do what you ask.