My name is Shannon Parson Johnson, My father William parson was able to pass away with dignity and…read morerespect, I cannot say enough about the incredible care and compassion this hospice team provided for my father. Their whole demeanor and attitude is that of angels, compassion, empathy, love..When he was in the hospital, he was not receiving the proper pain management, they kept delaying the hospitals hospice program while my dad was dying in pain. I was desperate to get him home. Alena, the administrator, moved mountains to make that happen. They got my dad home in less than 18 hours, they were by my father's bedside within two hours of me calling desperate for help, which felt like a miracle during such a difficult time. Daniel, the nurse who came to the hospital, was so attentive and caring such a such a genuine person. And once we were home, nurse Julie and nurse Grace took over and truly went above and beyond. They made sure the bed oxygen tanks supplies and meds was delivered before my dad even got home.They made sure my dad was comfortable, out of pain, and surrounded by dignity and respect--something he was not receiving in the hospital. there was also a Sweet CNA that came to help as well, Because of them, my dad was able to pass peacefully at home, just as he deserved. That means everything to me my father and our family. All of my father's friends and loyal family were able to come visit with him before he passed the next morning.. I highly recommend this hospice agency to anyone going through end-of-life care for a loved one--or even for themselves. Don't wait until the last minute. Have this hospice team set up ahead of time--you will not regret it. They are truly angels doing God's work. Shannon Johnson-parson

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

Amita Hospice was incredibly kind and helpful to my father in his last weeks. The people working…read morefor them were very caring and knowledgeable, and I believe they made a big difference in the last weeks my father spent on this earth. They visited him every day and talked with him. They also spoke with the staff, so he would no longer be carted off too the hospital each time his condition got a little worse. He was 92, had serious dementia and trips to the hospital were both terrifying and pointless. Hospice made him comfortable, made sure he had strong pain meds when necessary and could be in familiar surroundings. They let me know when they thought he was living his last few days, which was nice. Their services really made his passing peaceful.

Clarendale has greatly exceeded our family's expectations. After my mother passed in February of…read more2017, my 84 year old father needed an assisted living facility that met a variety of his needs - food preparation, housekeeping, personal assistance, 24 hour nursing and entertainment. Clarendale provides these services but goes WAY above and beyond what is normally expected. There is a bar with a daily happy hour, a theater room, health club, spa, salon, fine dining, cafe and even a house golden retriever. If you want to celebrate holidays at the facility, you can rent out a private dining room that has a capacity of 10-12. Clarendale feels more like a W Hotel than a retirement home. For years leading up to my father's move, i contacted a variety of assisted living facilities in the NW suburbs and routinely concluded the calls shaking my head. Aggressive sales pitches and evasive language were the norm (Friendship Village was the worst in this regard). While Clarendale does employ sales staff, it isn't so over-the-top. Moreover, staff are engaged and appear genuinely interested in providing a superior experience. In terms of the overall package (apartment finishing, staff, facilities, extra amenities), Clarendale is exceptional - better than Sunrise and Friendship Village. As this facility recently opened, everything is in pristine condition. In terms of superlative alternatives, the only option I found is Mather [of Evanston], which has few locations and, like a timeshare, can require over a million dollars upfront (literally over 1 million USD to buy in). That being said, Clarendale is great. There are a few corner apartments remaining as of April 2017, so if your loved one is seeking something posh with views of two separate directions, I would highly recommend grabbing one of these units before they are occupied.

I'm posting this to let people know about the Memory Care at Clarendale of Algonquin.. Neglect,…read moreabuse unsafe conditions and in adequate care. The Executive Director and Director of Health Services and their staff were fully aware of the on going problems which never was resolved. I hope this is a warning for families that are thinking of putting their loved ones in Clarendale of Algonquin. We finally had enough of their in adequate facility and moved my mom out.

If you are looking for assisted living for your loved one, I encourage you to talk with the staff…read moreat Eastgate Manor. They will give you your options and if their facility is right for you, they offer compassion and care beyond your expectations.

Throughout my parents' search for an affordable and appropriate facility for elder care, Eastgate…read morestands out as the best choice. The staff is warm and welcoming, Carrie S. is very caring and proactive with offering information and pacing it well with the inhouse tours. We were treated with utmost consideration and flexibility in the decision-making process for the best place for my parents in supportive living. We learned the most about this option in sessions with Carrie and Maureen and always walked away with updated info about Medicaid. the residents seem very happy, and approached us during our tours with smiles and positive recommendations about Eastgate. In all the places we visited, this experience by far is the best one.

My PCP, Dr. Thayu, works with this group and she has always done a great job. When necessary she…read morehas referred me to excellent specialists. She discovered that I have kidney disease for which I am now getting treated. When I had frozen shoulder she referred me to an excellent orthopaedist. I trust her implicitly. She is a highly competent nonjudgmental doctor. I would recommend her to any of my friends or family. If I've been very sick, they will squeeze me in for an emergency appointment if at all possible.

II was a patient here for about the last 8 years. I felt the medical care was fine. However, the…read moreoffice staff is so incredibly rude. They act like you are interrupting their day, by having an appointment. I have contemplated leaving the practice due to this reason for the last few years, but didn't want to bother finding another good doctor. Today I called to schedule a follow up and they informed me that they had terminated me from the practice. I inquired as to why this occurred in disbelief. They informed me that it was because I had a balance from my last visit (which was 2-3 months ago) for $50. I never even received a phone call from them. WOW! I should have gone with my gut a long time ago and left the practice years ago! have been a patient at least two to three times as long. I am in the service/retail industry and my boss would have fired me within a week if I was this cold and ignorant to our customers. I'm a dumb guy so I guess I stuck with what worked. My Dr. went congerie and now I have to join a "country club" to get the "better level of health care" as described on the post card we were all sent. (myself and the rest of my family) That's why I was there in the first place. (Dumb me). I am so tired of having to ask or do other people to do their job and have to clock out during the day to do so. I too agree so much with Yvette M. I have been a patient at least two to three times as long. I am in the service/retail industry and my boss would have fired me within a week if I was this cold and ignorant to our customers. I'm a dumb guy so I guess I stuck with what worked. My Dr. went congeries and now I have to join a "country club" to get the "better level of health care" as described on the post card we were all sent. (myself and the rest of my family) That's why I was there in the first place. (Dumb me). I am so tired of having to ask or do other people to do their job and have to clock out during the day to do so. I will also not tolerate having someone talk over me and not take the time to listen. Maybe you treat your husband and family this way but it don't fly here in my book ladies. There is an app for that. It's called "respect". If you value your health or unless you can afford better "attentive care" I'd look for someone that still has heart and soul for the health care industry rather then retiring out. Time to find someone that cares, is educated on later technology and is involved in more of the later treatment that are available. My life depends on it.

Because of Ardent Care, my siblings and parents have greatly assisted us. They left a mark "Caring…read morefor People like Family." Ardent Care's caregivers are God-fearing, well-trained, sincere, patient, trustworthy, courteous, understanding, truthful and lovingly compassionate to our elders moreso, the company's owners are absolutely loving humane beings. Ardent Care, we are very grateful!

They are the most passionate and caring people that I know. They have helped my patients despite…read morethe challenges and risk of the COVID-19 pandemic. They set goals and customize the plan to assist seniors and are very honest and clear with there rates. With Ardent care, you are treated like family. Keep up the great work!!!

Positives: The facility is nice and peaceful, depending on what other families are there…read more Nursing/PCN staff was mostly compassionate and kind. My mother-in-law was brought in on Mother's Day. We were originally told she was only approved for 14 days of hospice, no mention on what would happen if it took longer than 14 days. It took a week to hear from social worker regarding her situation because social worker was out of town. no on-site chaplain, but one was available upon request. Social worker promised support with FMLA and a note for work, never received either. My husband was promised bereavement/mental health support, but only after she passed. it's been over a week and nothing. We have to track down the social worker to do her job. The last week of her stay, several loud families were visiting patients in the hospice house, with no enforcement of rules, rowdy guests, or inappropriate behaviors after we were told the teenagers in our party need to be on good behavior. The last few days of her stay, visitors, nurses and staff were talking loudly outside of her room about their personal lives. Completely inappropriate. Have had to ask staff several times for pain meds for MIL, she would be moaning and saying "ow" - nobody would check on her. Would tell staff at desk to get her more meds, they said I had to tell the nurse in a closed-door office. Why is it so hard to identify who is actually providing care? We were told by staff to plan funeral arrangements and they would contact our provider. After she passed, we were told she was a coroner's case and had to go to the Cook County Medical Examiner. We were NOT told this and have no record of this conversation or procedures (but a handout with funeral homes/crematoriums). Staff insisted they told us she was a coroner's case. We have no record. She passed on Memorial Day, the nurse on-site was unprepared for this and kept us at the hospice after she passed to talk to coroner. Did not release us, PCN staff told me it was okay to clean out her fridge and go home. We did not know we would have to talk to the cops, nobody told us that anyone who is seen for a fall and passes within 1 year has to go to the ME. No clue what to expect. More trauma after a traumatic day. We have now had to contact the funeral home on our own and hope they transport my MIL from Cook County to their facility without incident. This has been botched from the get-go. No continuity in training, communication, or actual support for families. The social worker here does not care about the families at all.

My loved one was sent here and they're wonderful. Staff is so kind and never once had to bother…read morethem for any care. Always on it. highly recommended.

I have to say that my time there was not great but it wasn't terrible the people that work there…read moreespecially for one CNA Mariah she really cared for all her patients she deserves a raise. when i first got there she really noticed that i was in major pain and tried to make me as confortable as possible. When she told me about options about the shower schedule she had to do a bed bath on me and treated me with dignity and made me feel confortable. From that day on i knew that while she was there i was in good hands with a caring person. There was a few more people there that always made me confortable and these people are the reeptionist i always called her georgeous and she called me hansome she made me feel at home i didn't get here name and i am sorry. there was two more people that really kicked my butt in therapy and they were Agnes and Ross they really worked me because they knew how bad i wanted to go home and they did not take it easy on me i appreciated that there were days when i got back to my room and just exhausted. This is the reason that this review is not five stars and it comes down to privacy. This is more for the second shift when the door is closed to the room it is only proper to knock and wait to be answered before coming in to the room. They had a habit of just walking in the room without knocking. There was a couple of times where i was in the bathroom and they just barged in and opened the door. Even though it is a kind of a hospital vibe when the door to the room is closed it should be considered being private and the courtesy is to knock not just walk in the door. if i ever have to go back for rehab i would go back to avondale

Eric the social worker there dose not do his Job what a joke! the rn and the cna's are great.read more