I was from out of town they knew it. They charged me triple what it should've cost. When I return…read moreto Florida showed two separate mechanics, what they did both mechanics said they would never have done that work . they said it was like putting a Band-Aid on a gunshot wound ripped off unsatisfied they dance around their warranties too.

Great work, great service. Well worth what they charge, if you want your vehicle done right this is…read morethe place

'Had my car serviced today. Great job, timely, and affordable. These guys even reminded me it was…read moretime for a tire rotation and cabin air filter change, but quoted prices and asked if I wanted these services. Honest, and helpful. 'See you in a few months for more servicing. Highly recommended.

Not recommended, vehicle damaged during service and not covered by shop. Shop denied damage and was…read moreunwilling to accept responsibility.

I am extremely pleased with the service that I received and especially appreciate Logan's courtesy…read more He was knowledgeable and professional. He went over and above getting my car unlocked in the midst of a sudden downpour. I want to commend Logan in particular for coming up with a creative solution to be able to move my car in spite of security lock out. Highly recommended.

Huge shout out to Logan with Ridgecrest Towing and Auto Service! Imagine when your car won't start,…read moreyou are far from home and the weather was iffy too! Logan to the rescue, he is very knowledgeable, professional, timely and kind. He was able to identify the issue and got me up and running. Outstanding customer experience! Thank you Logan!!

They did a thorough job flushing my radiator but failed to reinstall the skid plate under the car…read more Bolts are not tightened and or are missing. Now have to take it back again for them to correct their incomplete work. In addition, I really do not appreciate their dirty uniforms on my light colored interior. I now have to clean my seats from their greasy uniforms. With sooo many negative reviews one would think they would/could correct these most basic issues. I guess they really don't care. Nice guys but I won't be returning for service.

For a couple of years we have visited this location and their service was simply A+, paid a visit…read moreas we do once or so a year and everything that everyone has written about was actually a reality, then I realized it was a new owner / new management, everyone deserves a chance but if you're going to charge me top dollar I want the same service oil change marginal and never offer any of the coupons or discounts they have or are promoting on line . It used to be a family owned business and ran well and they cared . This new management it's new mentality in/out they don't care and NEXT. BTW - before you move your vehicle from the shop do a walk around. Good Luck.

We called made an appointment to have front brakes fixed on a 2004 Ford Escape. Yes we said front…read morebrakes. They charged 130 bucks to drive it around parking lot only to say, you need brakes. They replaced everything with brand new parts, charged a core charge and we all know how that works. They keep the core charge when they returned the used parts. In the end they did all four wheels and charged over 1400.00. parts where not more than 300.00 plus they pulled the core charge game. Convently they found a broken vacuum line said to bring it back next day they would fix that. 90.00 for a black vacuum line? While paying that bill the girl burning Mike said oh you forgot to pay for the new calipers yesterday. Did I mention he had a GA tag in his car? Pretty sure that had a lot to do with this ripoff.

DO NOT TAKE YOUR VEHICLE TO RIDGECREST AUTOMOTIVE. I took my…read moretruck to get serviced for two problems, it was grinding when taking a RH turn. Also, it would shake if you hit a hole a certain way; however, this was uncommon. After I dropped it off, they called and told me what they thought it needed. The list included upper and lower control arms for both sides, a wheel bearing, ball joints, a sway bar end link, and an alignment. I asked what it would cost, his said his estimate was $1,925. I told him to go ahead and fix it, to which he asked if I also wanted him to go ahead and order me some tires. I declined seeing as I was already paying almost $2,000 at one time. The next day they called me and told me to come get it, my balance was $2,000.88. The only thing I liked about Ridgecrest was they did give me a cash discount. I could not get my truck at the time so I just got the keys. As soon as I picked my truck up that night, I knew something was not correct. I was making a rattling sound like something was loose. It was not making this sound when I dropped it off. They left a bolt loose on one of the control arms, which I found as soon as I crawled under it. They never fixed the grinding either. I dropped it off the next Monday and told them what they had done. They went over everything and done another alignment, because I knew it wasn't in alignment if the passenger side had slack in it. They also tried to find the grinding again, which they thought they had fixed with the wheel bearing. Once they had "fixed" it this time, it done the exact same thing, nothing changed! It still sounded like something is loose and rattling. I took it back again, and had the owner ride with me to show him the sound it was making and to show him the grinding it was doing. He agreed and said something didn't sound right and that he would take another look at it. Today I got a call, and they said it needed tie rod ends and ANOTHER ALIGNMENT which was going to be around $580. They also said they did not know what the grinding was. IN SHORT, I dropped the truck off with two problems and left with two problems and 2000 dollars less. I do not recommend taking your vehicle here.

Can't do inspections. Not very helpful in doing anything for you. Also not very friendly when…read moreyou go there.

Excellent service. Setup an appointment for my Grandson and I was out of town. They helped him out…read more First time he brought a car in for repair. Reasonable pricing. Thank you Berry's Team!

I brought my '22 Chevy Spark to Countryside to troubleshoot a noise that another dealership in…read moreWaynesville couldn't help with. I had it to 2 other dealerships before I thought to try Countryside; and they identified the issue and fixed it under warranty with no questions asked. Now I get all the standard service for the little road warrior done there and the people could not be friendlier! While I can't say anything about the sales department because I bought this commuter from a dealership near the Virginia state line, the service department is great at this dealership.

I am writing this review to express my extreme disappointment with a situation I encountered during…read morea recent interaction with Countryside Chevrolet. After an online inquiry, I was contacted numerous times by different people about the vehicle in question. Today I spoke with a salesperson to see if we could come together on a deal. I was told, however, that no numbers could be provided unless I agreed to a "soft inquiry" to pre-qualify. I made it abundantly clear that I did not want anything that could affect my credit score or appear on my credit reports. I was reassured, explicitly, that this would not be a hard inquiry, that it would not lower my score, and that it would not show up on my report. Imagine my outrage, then, when within an hour I received an email from Credit Karma alerting me to multiple hard inquiries on my credit report. These marks can remain visible for up to two years, impacting future financing opportunities, all because I was misled. This is not only unprofessional, it is deceptive. I entered this conversation in good faith, but I was given false information that now has long-term consequences for my credit history. I expect accountability and a resolution to this matter. Amended: Countrywide Chevrolet has my phone number because they called me repeatedly. Yet here they invite me to call them. I have had text interactions with the salesman but no accountability or resolution.