They always do good work and can usually give a fair price in advance. They are quite popular in…read morethis town so be patient, they will get to you in a timely manner.

After reading reviews on various car shops, I had trust that Autobahn would be a great. My car had…read moresome difficulties starting recently. I replaced the battery yesterday but the car still would not start. I took my car in and was called about 2 hours later. They told me that the problem was that a cap was left on the battery when I installed it. I had them also fix the placement my light that was not quite in the right spot and was tricky for me to do on my own (the light bulb was already new). I was told that my total would be $241. I asked why and the lady at the front desk had the mechanic explain to me why. (All listen on my invoice) I was charged $140 for a diagnostic test. The mechanic said they started with the alternator and starter. When they found that those both worked well, they moved onto the battery. They found that it had no power. They found a cap on the battery, removed it, and got the car up and running again. They then charged me $70 for replacing a lightbulb when all I wanted was it placed back in the right spot. No one called me and asked if I would like the up charge of the light bulb being replaced. A few hours later, I felt like going back and reviewing my dash cam footage. It revealed that my car was taken back into the shop at 9:32 and the cap on the battery was found at 9:41. I reviewed all 9 minutes of that footage and my car was not touched. No diagnostic test was ran and the cap was found immediately upon starting the inspection. Within 9 minutes of my car being brought back, they found the problem. When reviewing further, there was a mechanic who got into my car, opened my glovebox, pulled my first aid kit out, and then turned my dash cam off manually. They had no reason to be getting into my glovebox or going through my things. If they needed something out of there like the manual, they should have asked me to pull it out prior. From that point on, this technician turned my dash cam off repeatedly for remainder of the service. I did not get to see my light be replaced or anything else. I got this dash cam for the safety of my car and did not give anyone permission to turn it off. I would not recommend this shop. They are dishonest and are not truthful with their prices and what they charge you for. They had an opportunity to be honest and fair and gain a new, repeat customer and they blew it. I have attached footage below.

"The best auto repair shop I've ever been to. Ethan and his team went above and beyond. They…read moreclearly explained everything that was done to my vehicle and let me know if anything else might be needed. Everyone there is polite, professional, and truly knows their stuff. Highly recommend!"

Ethan's is one of the best automotive shops around. They have helped me out numerous times and…read morewhen I pick up my vehicle, I know it's been taken care of.

they told me they would do a free diagnosis because the part that needed fixing was under warranty…read more I double checked multiple times to make sure it would be completely free and they said it would each time. Then they gave me my keys back and said it would be $80. Also they didn't even find or fix the problem. They didn't seem to really give a crap that I was there and they seemed quite annoyed that I was asking them to do their jobs. Also the part that was under warranty fell apart and they still won't fix it. Definitely steer clear! "Let's think about this for a sec, Ted, why do they put a guarantee on a box? Hmm, very interesting. Here's how I see it. A guy puts a guarantee on the box 'cause he wants you to fell all warm and toasty inside. 'Course it does. Ya think if you leave that box under your pillow at night, the Guarantee Fairy might come by and leave a quarter The point is, how do you know the Guarantee Fairy isn't a crazy glue sniffer? "Building model airplanes" says the little fairy, but we're not buying it. Next thing you know, there's money missing off the dresser and your daughter's knocked up, I seen it a hundred times. Because they know all they sold ya was a guaranteed piece of s**t. That's all it is."

had to have my truck fixed at another shop because it was worse off after the front end work they…read moredid on my vehicle and I could not get a call back when trying to get it right

We've had Bryan and Mark for many many years and the service is first class. Bryan is honest with…read moreus and we appreciate his work on our two cars.

Been taking our cars to Brian and Margaret for a couple decades and always have been pleased with…read morethe service. Back when we had cars with more maintenance needs we saw plenty of the General, so much so that Brian and I would trade cured meats. Everything from the ubiquitous head-gasket replacement in Subies to 'I'm going on a road trip, could you check it over?". We've had him check out potential buys and some lasted until we sold them but were always well-maintained.

We really wanted to love and trust this shop. Our car started throwing a cylinder 6 check engine…read morecode and we asked them to diagnose it for us. They told us we needed to replace the ignition coil and spark plugs and that would solve the problem. After charging almost $900 the code came back in less than a month. We took our car back in and they told us they couldn't figure out what was wrong with it and to come pick it up. We asked for a list of tests they ran and the results. We got a small list but no results. A simple search from chat gpt told us what the problem could be and easy tests that could be run to confirm it. Two other mechanics confirmed that they could have run a simple test to confirm the head gasket was bad as well. Now we get to pay another mechanic to diagnose it and replace the head gasket after already wasting $900 with carsmart.

I needed to fit in an oil change before going out of town. They were quick and easy to schedule…read morewith so I didn't have to stress. I got in the same day I called to schedule! I have been to both the Smithfield and Logan location and would recommend both!

Pulled in with one car ahead of us, 45 minutes later we are still waiting. Told us that it would be…read moreanother 20-30 minutes before they can even get our car in and then another 20-30 minutes. Making the entire time to get oil changed 1 1/2 to 2 hours with one car ahead of us. Congrats, you have turned a ten minute job into a 20-30 minute job. Some of most lethargic and un-inspired people I have seen in a while. You have inspired me to to put the 120 dollars back in my pocket and do it myself.

This place is a scam. Took my car for emissions testing after $600+ repair and they said my car…read moredidn't pass. Took it another place and it did pass. The mechanic that worked on my car said no codes were coming up as well as the second place I went to. Very fishy. Let my waste of money and time help you avoid wasting yours. I do NOT recommend this business.

You gotta really be big jerks to get one star from me, and Master Mechanic earned their one star…read moretoday. Dropped off my car about six weeks ago with an oil leak, asked them if they could fix it. $3,000.00 later they said, "all better!" Got the car home and after a couple weeks of driving it around, sure enough, another big oil slick on my garage floor. Take the car back in to have them take another look, and was greeted with all kinds of negativity, obviously trying to make it known that they weren't going to warranty their work, they did take the car and three days later I got a call that said they couldn't find anything wrong. Okay fine, I'll drive the car with purple die to see where the leak is coming from. The ars hole at the front desk who only uses a paragraph when a sentence will do continued pontificating at me for ten minutes trying to explain that he couldn't help me and couldn't remember ever working on my car. I finally talked to another gentleman who explained there was no leak in the car and to drive it around and bring it back at a later date. Yeah, I've never been treated with less respect at any establishment than this ever before. Obviously they have plenty of business and don't need any more. Take a look at the picture of my car, this is how they returned it to me, covered in bird sh1t. Don't worry guys, I promise, I'll never ask you to work on one of my vehicles ever again! Nor will any of my 25 employees or my very large family members, and we'll be sure to let everyone e we know that you have plenty of business and don't need ours.

Service writer are dishonest try to overcharge you . There is only one good mechanic , and…read moremanagement is not good with his worker . All the good mechanic quit.

Import Auto is an incredibly stellar mechanic shop. Hands down. I worked with Clint, and the…read morehonesty and excellent customer service translates into their work. Finding a good mechanic is already difficult, but finding one truly cares and takes initiative in making sure a customer understands vehicle needs supersedes any other. I am truly impressed and would recommend this shop to anyone and everyone.

Dealership shop was giving odd diagnoses. Took my car to Import and they got it all worked out…read more Thorough and every step explained. Pros