Excellent service. Clean and spacious van and very courteous driver. Took care of all our luggage…read moreand ride was impeccable. Thank you

Excellent service. Very communicative. Highly recommend! No…read moredrama in booking. Veryy communicative. Good van . Clean . On time. no issues.

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!

I've used Sammy and his drivers, specifically Jay, for years now. They are always punctual and…read moreprofessional. Easy to communicate with and always accommodating of any changes. These guys are awesome.

Great experiences with Bay Area Airport Shuttle. They have been extremely patient and accommodating…read morewith our family of 10. We always feel very well taken care of by this team!

Called a couple days on advance to book my ride from Fremont to SJC. They took my info and gave me…read morea quote and told me the driver would be at my house at 6AM. Driver showed up at 5:58am and it took 15 minutes to get to SJC. He was courteous when I was on the phone and was a nice guy. Easy and prompt. I would book them again!

The whole situation was very good. When I called for reservation I was given a confirmation…read moreimmediately. The driver confirmed the night before. He was a few minutes early and arrived to the airport on time. I called the driver for our return flight.

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

Varinder's response (the business owner) came six months AFTER our trip--an extremely delayed reply…read morethat is filled with inaccuracies and completely lacking honesty or accountability. We also have documentation, photos, and our printed reservation confirmation--including the special accommodation notes--that clearly show what actually happened. To clarify the timeline: 1. Reservation Made in Advance We reserved transportation several weeks in advance, specifically requesting the correct ADA-capable vehicle to accommodate passengers traveling with fully motorized mobility scooters, along with our group and luggage. These accessibility needs were clearly documented in our reservation. 2. Wrong Vehicle Arrived for Pickup When the driver arrived at our home for pickup, the vehicle was not the ADA-appropriate van we reserved and could not accommodate our passengers or their scooters. When we contacted ABC, the only solution offered was to send a second van hours later and at nearly double the cost--which would have caused us to miss our ship's departure entirely. This left us scrambling to salvage our travel plans. 3. We Called Ahead to Confirm Our Return Ride Because of the problems at pickup, we proactively called ABC before our return date to ensure the correct vehicle would be sent and that we would not experience the same issue again. Even Varinder admits in his response that we "again" requested the correct van for our ADA passengers--which simply confirms that the proper vehicle had already been requested and reserved from the beginning. 4. ABC Cancelled Our Return Trip During that call--three days before our scheduled return pickup--ABC's response was not to reassure us or correct the issue. Instead, they canceled our return transportation outright. No alternatives were offered. No assistance was provided. There was zero customer service or effort to help resolve the situation. That is why my original review was posted after ABC canceled on us before our return trip. For anyone traveling with ADA accessibility needs, mobility devices, or larger groups, I strongly recommend not relying on this company. Our experience showed they cannot be trusted to provide the vehicle you reserve or support customers when serious problems arise. Fortunately, after ABC canceled our return transportation, we were able to book Uber XXL vehicles, which ended up being far more reliable. You can schedule Uber rides in advance, and they came through when we needed transportation the most. Lastly, I want to be clear that I rarely write Yelp reviews. I am not someone who goes online to criticize businesses without reason. When I do take the time to write a review, it is because the experience was significant enough that others deserve to know about it. This review is intended as a serious warning to potential customers so they can make an informed decision and avoid the same situation we experienced with ABC Shuttle Service. -- Updated 3/13/26 -- in response to Varinder's continued dishonesty.. We NEVER stated that the scooters were foldable. From the start, we clearly disclosed our ADA passenger needs and completed the reservation online, including written notes specifying the mobility scooters and accessibility requirements. ABC never asked whether the scooters were foldable, and if that information was important, it should have been confirmed when reviewing the reservation details that were submitted. The luggage count and all other information were included in the online reservation at the time of booking. This indicates the reservation details were simply not reviewed before assigning the vehicle. The issue here is not miscommunication on our part--it is ABC's failure to review the reservation and properly plan for clearly disclosed ADA needs. We also reject the implication that the reviewer is not connected to the reservation. The last name on the reservation matches mine, and your own response acknowledges that multiple people--myself, my sister, and my mother--contacted your company about this booking to ensure the correct accommodations were arranged. We made multiple efforts to confirm the details in advance. In short, we over-communicated to prevent exactly this situation, while ABC failed to review the information provided and assign an appropriate vehicle. Questioning the legitimacy of the review instead of acknowledging that failure only reinforces the concern that ABC is deflecting responsibility rather than addressing what actually occurred.

I had to book for someone that requires ADA accommodation (wheelchair) and the chauffeur was very…read moregreat with assisting start to end. Wishing the driving could be a bit smoother but overall satisfied with the service!

Planning, execution and follow up were amazing! Highly recommend Sal's for corporate transfers…read more(individual and group).

Mr.Singh is very punctual and reliable. He is professional. I am very happy to get the ride from…read moreMr.Singh. Had a great experience. Always on time and always offer snacks and drinks. Thank Mr.Singh .

Second time we have used them. Once to SFO and then to pier 27 in San Francisco. They were…read moreaffordable and extremely punctual.

So happy to have found this cab company the night before our vacation in San Francisco!! Knowing…read morewe'd have no reason to have a car I was nervous what we'd do to get to the hotel with our kiddo that still needs to be in a car seat. This company was super easy to book, provides a wide variety of child's car seat options, and was very reasonably priced. The driver was super friendly, very communicative, and had beverages available for the drive. Would highly recommend and will use them again in the future.

I booked this for my daughter coming home late at night and none of us could pick her up. They…read morecommunicated with her on the day of. They were on time and everything went very smoothly. We will use this again. And much more reasonable the booking a car and more reliable then doing an Uber and having to possibly wait.

I have used AJ Taxi Services many times for both SFO airport drop-offs and pick-ups, including my…read morerecent trip to India. AJ is always on time, reliable, and very professional. He is flexible with flight changes and always helps with luggage. My family and kids are comfortable riding with him, and I never have to worry about getting to the airport on time. I trust AJ for all my airport transportation needs and highly recommend his service.

I called AJ Taxi in a genuine emergency -- I had forgotten my keys and couldn't get my car out of…read morethe airport parking lot, all while managing a 3-year-old with no car seat in sight. Total chaos. AJ Taxi showed up prepared. The driver arrived with a car seat already in tow, made sure we were sorted before anything else, and got us where we needed to go safely. The driving was smooth and the driver was kind throughout -- exactly what you need when you're already frazzled. This is the kind of service you don't forget. They didn't just give us a ride; they came ready for our situation and made a stressful moment a lot easier. Highly recommend

Wow! This was the best car transportation service experience I have ever had, and I have had quite…read morea few. LUCKY7 Transportation is awesome. They are professional, efficient, on-time, send reminder notices of pick-ups, and will even pick-up beverages you wish to have on board for your travels. I also like the fact that they are a family-owned business, which makes me feel more special. I was more than impressed LUCKY7 and wished they were in my area so that I could use them for all of my transport needs. Oh! and even better, their fees are extremely reasonable and you get a discount if you pay in cash. Plus, they don't charge if flights get cancelled or delayed. I did tip well! Wait! Besides airport pick-ups, you can have them take to your party to the wine country. How fun is that! And saves you from having to have designated driver.

It's our first time to book and use this company. You won't be disappointed, it's like worry-free…read morekind of thing. Coming back we were delayed by 12 hrs and they arranged their schedule according to my booking. The best part is that they constantly communicate with us so that we don't miss our flight and arrivals. I would use them again in the near future; it's total customer satisfaction!