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    Transwest Auto Parts

    2.6 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    Cougar Tire & Auto

    Cougar Tire & Auto

    (55 reviews)

    Selling low quality rotors and brakes. Instead of calling clients to let them know the rotors are…read morewarping premature. They wait for the warranty to expire. New management is more concerned with profits then providing quality parts and service. Stay away save yourself the headache.

    DO NOT TAKE YOUR CAR HERE!!! My niece is 18, just bought her…read morefirst car (used), and is very new to cars in general. Hence, easy to take advantage of her. Her car broke down, and because she lives nearby and didn't have anyone to help her, she got it towed to Cougar Tire & Auto. Boy did they take advantage of her. They charged her $150 to run a diagnostic test, which didn't turn up any results. Even so, they went ahead and did a transmission flush for $200, a brake flush for $160, and changed her oil for $85 EVEN THOUGH SHE HAD GOTTEN AN OIL CHANGE LESS THAN A MONTH PRIOR AT JIFFY LUBE! It cost her $657 in total, which she couldn't afford in the first place, and the same day she picked up the car it broke down AGAIN. They said they were not liable but she could bring it back into them. Luckily, we had just gotten to town and were able to take it to AutoZone where a mechanic ran the diagnostics and found that there is a problem with gear 1 and gear 3. Which is a serious problem!! You should be ashamed of yourselves for taking advantage of a young girl who had no idea that she didn't have to get any of the services done. If your diagnostics test had worked, you would have found the problem with gear 1 and gear 3. And if not, why in the world did you charge my niece nearly $700 to flush fluids that would do nothing to help the issue? Can't speak to what its like to take your car here if you are a man, but if you are a woman I would stay away. Even the mechanic who helped us agreed.

    Les Schwab Tire Center

    Les Schwab Tire Center

    (54 reviews)

    I used to love this location, and loved bringing my car here because I trusted the workers, but the…read morelast couple of visits they've been EXTREMELY rough with my car. They don't care about causing any damage to your car and they especially won't inform you when they cause the damage. Took my car in to get a pre-roadtrip check about a month ago, and one of the mechanics snapped my hood cable so my hood is now unable to get open and it will cost between $200-$400 for me to get repaired. Of course, no one informed me that this occurred, so I had no clue my hood was broken until I tried to pop my hood open myself a few days later. My hood was functioning properly before I took it in, yet they declined that they caused damage and refuse to repair it so that's great for me! Went back to get my tires replaced a couple weeks later (don't know why I went back... that was my first mistake), and suddenly the trim on my car around my back tire is starting to come off. It's an easy fix, but it's just upsetting to see the damage they cause and don't inform me of, or even try to fix. Very disappointed. I never write bad reviews, but hopefully this will be helpful to others. You can tell they rush the job, aren't gentle with your car, and clearly couldn't care less about their customers. I would literally steer clear of this Provo location.

    I've seen them 4 times in the last 2 weeks. Every time I go in it's a "new" issue. Terrible…read morecustomer experience. Mechanics cut corners and are very unprofessional. Will never take my car there again

    Transwest Auto Parts - tires - Updated June 2026

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