I rode it during vacation on 4th of July weekend. The drivers were friendly and welcoming. The…read moreshuttle was clean. I left my phone on one of the shuttles by accident. The driver and dispatcher located it quickly. They were excellent at communicating with me and allowing me to enjoy my day. They coordinated a drop off once I was ready to leave the area. I highly recommend this shuttle service and am so grateful for it's employees going above and beyond to help me recover my lost phone. I'm eternally grateful .

I love the Niagara Shuttle. It is an easy way to get around all the sights in the Niagara area for…read morefree in air conditioned comfort. The drivers are friendly, informative and helpful when making decisions about what to see or where to go in the area. I've taken advantage of the bike rack in front of the vehicles many times. My most recent use of the shuttle was to bike around the area with my son. We boarded in Lewsiton, with our bikes (there are only room for two on the shuttle), and got off at Whirlpool State Park. We rode on the upper gorge trail, a bit bumpy but doable, along the Niagara River, through the state park near prospect point. We continued along the river to just past the north grand island bridge where there's a nice little park. We had some fruit and rested a bit by the water. People were fishing, there was a group playing music (guitar and bongos) and a few more bikers in this quaint park near 60th street on Buffalo Ave. On the way back we stopped at the old stone chimney....built in 1756....moved 4 times throughout the years to this "final" spot. We went through the tourist area around Falls Street and headed to the Discover Center where we wanted to pick up the shuttle. We saw the shuttle just leaving as we were coming into the parking area but luckily it was the same driver who recognized us and stopped so we could board. We got to tour the stops in Niagara Falls on the way home like the NAAC (Niagara Arts and Cultural Center) and the Oakwood Cemetery (where daredevil Annie Taylor is buried). We got off in Lewsiton completing our fun day. The shuttle continues on to Fort Niagara and stops in Youngstown but we didn't go that far. It was interesting to hear people coming on and off at different stops from all areas of the country and abroad. The shuttle added a lot of interest to our day. I'm glad to see many people taking advantage of this cool free service.

We were charged the entire amount of an expensive trip on our credit card instead of just the down…read morepayment!!! It was a hassle to have this corrected and the person in charge did not follow up with us after that. We don't plan on booking any future trips with this company. If I could put 0 stars I would but then again everyone makes mistakes

Just went with Way To Go tours to see Sight & Sounds production of Jesus. It was the most beautiful…read moreproduction I've seen. The actors were phenomenal. So emotional. Jerry really runs a great tour. We went to a wonderful Amish farm that had beautiful quilts and other handmade products. The hotel that we stayed in BW in Lancaster, Pa was wonderful. Just a great experience. Thank You Way to Go Tours. Can't wait for next time.

It was a great flight over the falls. The whole staff was very friendly. The pilot wasn't very…read moresocial after the flight he kind of ran off before we finished with the picture person as it's the first stop upon return so we were unable to tip the pilot. But overall great experience.

Everything was perfect.The people who work there are pleasant and helpful and really want to make…read moresure you have the best experience. It was amazing and the view was breathtaking The ladies in the store were helpful and patient the entire experience was great. We will definitely do it again. Thank You to everyone that works there

Perfect way to get the full picture of the park and all the places in and around the falls on the…read moreUS side. Trolley/Shuttles come regularly and we found seating for our group of 8 every time. Visiting on a weekday helps and we parked in P2 to purchase the trolley tickets. The trolley took us over to near the Maid of the Mist, so we were able to easily enjoy that attraction as well.

Worst customer service ever!!! When calling about prices, the person was RUDE beyond belief when I…read moreasked for a ball park figure for a ride. He told me he didn't give quotes, to call another taxi service and then hung up on me. When I called back to tell him I would give him a bad review, he called me back two more times and left harassing messages if I were to leave a bad review. Don't bother with this service!!! (I would give this company ZERO stars, but had to give one to leave a review).

I used this service to pick my son up from a UB residence hall and take him to the Buffalo bus…read morestation, and they were great! After I called to make the reservation the night before, the driver texted me with detailed information about the early AM pickup, including his contact information, and followed up the next morning, texting me to know as soon as he picked up my son from his dorm and then again after dropping him at the bus station. The fee my son paid was exactly what was quoted to me. I could not be happier with the service, and would definitely use them again.

Sam has now booked 2 vacations for us. We went to New Orleans in May 2022 for my 30th and now we…read moreare going to Disney as a family. She makes it so easy to look at our options and pick the best location. She is super patient with my ever changing mind with resorts and dates. I love how fast she communicates and that it is an all in one stop shop for your travel needs. I work in the travel industry and for our personal trips it is so nice and easy to just hand the reins over to someone else

OMG-Around The Town Taxi Service is and has been a truly wonderful company!…read moreDave Round is an amazing man. He is very compassionate and trustworthy. I have always been very satisfied with his transportation and surely do recommend him and his service for all your transportation needs. I trust him with my life!!! Everyone needs to call him!! I am not impressed that I can no longer use his service due to insurance issues. I am very upset and hope this will change soon. Dave Round is a very important person to me and I am missing him so much already. I will still being in touch with him!!

I highly recommend Let Niz Be Your Guide Travel for all of your travel needs. Laura is very…read moreknowledgeable, a pleasure to work with and goes over and beyond for her clients.

Thank you 716 Limo for the most wonderful experience celebrating my mother in laws 80th birthday…read more Our driver Walter was awesome. He was knowledgeable, personable, fun, courteous and on time for all our stops. Walter definitely helped to make a lifetime memory for our family. Again a million thank you's to 716 Limo and Walter for the wonderful day.