This is a CAN'T MISS experience! I guarantee the first question that your friends will ask you…read moreafter your Niagara Falls vacation will be - "did you ride the boat?" Boarding experience was efficient. They have attendants to usher you into one of several elevators. Then a short walk down to the platform while you wait for one of two boats so the wait is not long. Red ponchos given to you which are complimentary. PRO TIP: you'll get the best pictures if you're lucky enough to be able to get a spot on the upper deck near the railing. We were so lucky to be "cut off" from the line ahead of us for one boat and had to wait for the next boat, which turned out to be excellent for us. I wonder if you can request to wait if it looks like you're going to be the last ones on a boat. Surely the last in line will be towards the back of the boat or on the lower deck. But even if that's you, don't be worried - the boat sails in, and then turns around to go out. So even if you are in the back, there will be an opportunity for a picture. No announcements from the captain. No demonstration of putting on life jackets or at least told where they are located. Any boat tour I've done in the US would typically have something like this. Guess it's different in Canada. Everyone loaded, the boat just goes. And what a spectacular view. Take your family pictures as you are getting close, because after a certain point, you will feel the power of the falls. Eventually all you'll be able to see is mist. And it will feel like you're caught in a rain storm. The crowd all yells, laughs, and screams in excited unison! At some point, you could even say you're just trying to survive. You'll be lucky if the poncho hood stays on your head and that it covers both of your arms. Our hats were soaked and shoes were drenched, but we had so much fun! Definitely an experience that my kids will remember for their lifetime! Highly recommend!

I'm going to get the bad news out of the way: do not, I must repeat, do not order a hot dog on…read moresite. It was one of the saddest, most repulsive things I've been served. Kid you not. Tasted like it had been boiled for hours then sprayed with grill marks. Simply awful. The one and only bite I took was already half way down my throat when I realized I wanted to get as far away from it as possible. That out of the way... Everything else was a charm! I boarded Niagara City Cruises with the confidence of someone who had never seen Niagara Falls and assumed the complimentary red poncho would keep me dry. Wrong. We got absolutely blasted by the falls! It was spectacular fun! The experience began innocently enough. The falls looked beautiful from a distance. People were smiling. Birds were flying. Families were taking photos. Then the boat moved closer and nature abruptly decided that everyone on board needed a shower. Literally thousands of gallons of water a second are crashing from the sky. The poncho performed admirably if its job was protecting approximately 60 percent of my body. My hair and face were soaked. My pant legs and shoes were drenched. My poncho kept bellowing in the wind. I looked around at one point and I saw that this was everyone's story. The closer we got to the falls, the less we could see. The magnificent view slowly transformed into a white wall of mist, wind and life choices. Conversations became impossible. Communication was reduced to pointing, yelling and laughing. The power is overwhelming. The noise is deafening. The mist is relentless. The memory is unforgettable. Yes, it was incredible and I wish to have this experience -- without the hot dog -- all over again!

While in Buffalo, I knew a quick trip to Niagara Falls was a must…read more We chose Maid of the Mist and it was first time bringing my child to see Niagara Falls. To see the magic of the Falls from the eyes of a child is amazing. I think this is my fifth time to Niagara Falls and it didn't get old. There is something new I see each time. The employees were kind and did a great job providing directions and keeping the line moving. We had no wait to board the ship. We were told 600 people could fit at one time. It was cool to find out the ship was fully electric and didn't have harmful emissions. The ride was very informative and we learned fun facts about the Falls. We definitely got wet but it felt good in the otherwise 85 degree weather. The ride is only about 20 minutes and totally worth it. Afterwards there were plenty of shopping and restaurants nearby within walking distance so we didn't have to move our vehicle. Definitely recommend this family friendly experience. It was cool seeing many generations represented.

First time on the Maid of The Mist was a blast. We ordered tickets for our group online and were…read moreable to walk up to a ticket agent to have them printed and get our complementary post card. The process was very fast. The views on the observation deck were great and led us to the elevator which takes you down to the boat. The elevators are packed full and have pre recorded messages with information about the descent (it would be a long walk down) We made our way down and were given ponchos. We had a quick wait to get onto the next boat. Due to this we were the first to board and got a great spot for the ride. The boats are all electric and as the ride goes on they have pre recorded information about the ship. Very informative and interesting. You really do get so close to the falls! As we got closer, the wind and water picked up making for a very exhilarating experience. Ponchos did help to keep us dry. It was a very fun experience. A little bit bumpy so be sure to hold on. It was very hot during our visit so this was a great way to cool off. I would say this is a must see if you visit Niagara Falls. I also liked that they had recycling bins to deposit your poncho in afterwards. I was concerned with the amount of waste with the ponchos but the bins are clearly marked right after you exit the boat. Really appreciated this and made sure to recycle our ponchos.

Meh. Not great, not atrocious. Had higher hopes. Went in asking for recommendations from our guide,…read moreand she was not the most helpful. Speakers quiet and guide also quiet on the recommendations. She did not remind us of time limits and let us roam for too long. The speaker kept cutting in and out. I tried getting closer but that didn't even work!!!!! I don't not recommended this but I also don't think we got the best service. It was fun but it is what you make it so bring fun ass friends. i had fun!!! i would do it again!!

It is a lot of work, no motors to help for inclines The driver even had to get out of the…read moredrivers seat and push to get us started (and up hills - great guy).

Capt John was in great form today. He put us on walleye right off the bat. We limited out with a…read moreproblem. I've never had such a great experience on a charter. We left at exactly 6:30 am and we're catching trophies all day. I'm planning a second charter. Many of the other boats were calling John for advice all morning.

From the owner: Fishing Charters for Salmon and trout on the Niagara River and Bass and Walleye on Lake Erie with…read morethe #1 Guide service in the Niagara Region. 30 years experience. Capt John Delorenzo will provide you with a quality fishing charter at a reasonable price.

We did the Niagara Falls Canadian Side Tour with Skip the Line tickets - Asif was amazing!! Took…read moreall the stress out of driving, parking, standing in line (we didn't), where to go, what to do, where to stand, etc. He showed us "insider tips" and kept us on schedule without feeling rushed. He took tons of pictures of us as a family, kept us engaged, gave us lots of history, provided unlimited cold water (great during this heatwave!), took the trouble to learn our kids names, and gave his personal touch the entire time. We are extremely glad we booked with Asif and would highly recommend him to others!

Asif was very friendly and knowledgeable. Would highly recommend using his company. He does tours…read moreand limo services.

Our guide was very knowledgeable about the area and made sure all our questions were answered. Tom…read morekept us engaged and made recommendations on things to do. We had a great time and would highly recommend him as a guide.

basically they false advertise on Viator to include a journey behind the falls, lunch, and a boat…read moretour for $379. We get on the tour, and turns out it's only the boat tour, when I see the tickets online for $100 total. They scammed us !

I had a great time. However I don't feel they added enough value for the cost of the tickets. If I…read morewas to do it over I would just do it without the tour. And putting up a sign to guilt people into a 20% tip is wrong when you're paying double the ticket price and I am sure you buy the tickets at a discounted rate. $160 for a $50 experience and then you want us to tip the driver over $25 is crazy.

Debbie was an excellent tour guide. Hotel shuttle pick up was great and the tour was inclusive. Did…read moreall activities in about 4-5 hours

If you've got 4-5 hours in Niagara Falls, this tour is your best way to hit all of the hot spots…read more They show you exactly where to go for great photo ops, plus fast track admissions to Maid of the Mist and trolley.

We loved the walking tour! Our guide Diane shared so much history and information about the falls…read moreand area. Met at Murray Street welcome center and tour included the power station, journey behind the falls and the voyage of the falls boat ride. Tour was about 2.5 hours. Meeting place close to most hotels. Loved no lines as guide got your tickets and you could get in without a wait.