They forged our signatures after losing the contract, sold us a unit on the premise that there would be warranty options when we made an appointment for some parts they supposedly ordered and we were supposed to have an appointment at another location to get those things fixed. The title had a different year than the contract and it was unwarrantable. We contacted the bank who did an investigation. the bank refunded us what we paid them but said we would have to get our down payment and storage fees back from TC. It isn't surprising they folded. I just found out that Camping World purchased TC. who knows if the bank debt ever got settled but certainly the debt to me did not and I still haven't registered the vehicle. It has been almost 2 years. read more

A total rip off. Contract wasn't fulfilled! Platinum extended warranty was purchased through National Auto Care of the South and financed by the lien company Truist Bank. Lien insurance provided by Tri County Insurance. National Auto Care of the South Insurance company canceled insurance , said they received the paper work but no check, so no warranty. Truist bank said they were not responsible for cutting a check. Camping World bought TravelCamp, after talking to them , they say their company is not responsible. So I'm another victim of the new world way of business! Looks like someone should be responsible for a purchased service that is written in a contract! Since the only option of a review is positive I can not recommend even a one! Looks like they should be a good scam layer willing to jump on this wagon and ride it to the rainbow! It's a layer run world these days, scam layers should be a wide open never ending field of work. read more

We recently sold our RV with the assistance of TravelCamp. Selling the RV was quick and easy. However over a month later, we are still getting the run around waiting for the money that is owed to us. We have gotten the run around by Christy Gaughf, she has repeatedly told us she sent us paperwork to be signed (she never did - we had to travel nearly 2 hours in both directions to come in to sign the paperwork), she also stated that she never received the money from the purchaser's bank. However , the purchaser's bank did pay off our loan, and did send them the money. So we are currently being billed by them for minor repairs, which we agreed would be paid when we recieved the $5500.00 from the sale. One star doesn't even convey the frustration we are feeling, defintely we are feeling we got ripped off. read more

My husband and I purchased our 5th wheel from this dealership in July 2022. Firstly, they were supposed to deliver it to us in clean condition; it was not, yet they charged us a cleaning fee. Fast forward to Feb 2023, the refrigerator runs hot, we contact Travelcamp's service dept telling them the issue and they require us to bring the unit back for service instead of sending out a service tech, yet they could have. (We found that out later.) We bring the unit there on the 20th, their service dept examines the unit and determines that the refrigerator needs replacing, but their service dept did not report the issue to the manufacturer until March 10th after numerous calls and a couple of visits. It is now April 21st and we still do not have a working refrigerator! Why? Because there was a breakdown in communication between Travelcamp and the manufacturer where they scheduled an appointment for the refrigerator to be replaced on the 12th, but the company they contracted to perform the service said the appointment was for the 20th, and NOT for a replacement, but for service. So we take our 5th wheel on the 12th to find out we have to bring it back on the 20th. Meanwhile there was a recall on the awnings, so while the unit was there, the service dept was to inspect them to ensure they were not damaged. After we return home from the service appt, (Without a working refrigerator!) we tried to extend the awnings, but now they don't work. I do NOT recommend purchasing anything from this place! The service staff exuded a nonchalant, apathetic and unapologetic attitude and they had plenty of lame excuses for their handling of our issues. We felt unimportant and disrespected. Incompetence abounds there. Save yourself a headache and don't patronize that place; you will be setting yourself up for a huge disappointment if you do! read more

June 26, 2023, I signed for and believed to be purchasing a 2022 Thor Ace. When the title came back, it was in fact a 2021. The manager assured me that was wrong when in fact, it is a 2021 with issues. After contacting the BBB, the dealership sent 2 arm rests (which do not fit) that were missing. to this day, March, 27, 2024, I'm still missing arm rest. I was advised by a lawyer to request a Revocation of Acceptance, In which I did. Then the manager decides to offer me a different, cheaper 2023 Thor Ace model. While in negotiation with Travel Camp's manager, we couldn't come to an agreement as to how the exchange would take place so, I told him to proceed with the Revocation of Acceptance. He in turn contacted his corporate office who was of no assistance and from there, all negotiation and communication seized when I requested to go to someone in higher authority. After the BBB received no response from Travel Camp on my complain, I was told that Camping World bought them out and to contact them for assistance. When I first contacted Camping World, they told me that they did buy them out and I was given a number to call for the person in charge of dealing with the issues they were handling from Travel Camp. The person who called me, which I won't disclose her name here, told me they purchased Travel Camp and their inventory but, not their issue. Now I am attempting to get assistance from the State Attorneys Office. Good luck to anyone who decides to deal with either of these companies. I have all emails, texts, and names so, let's see where this goes and if anyone decides to do the right thing by this consumer. I will bring any updates back here. read more

I purchased an rv from this dealership on the 6th of dec 2022 once i signed the papers the dealership wouldn't even talk to me. our initial inspection of the unit uncovered multiple discrepancies and the dealer promised that everything would be taken care of. The unit was delivered on the 12th of dec in the same condition we initially saw it in. when an independent contractor was hired to make repairs he uncovered many more problems such as a hole in the roof, leaky pipes, wet floors appliances not working. the dealership has been unwilling to help resolve the issues and wouldn't even get the paperwork from the sale completed. It was over a month before my trade was paid off and that was after constant phone calls, emails and texts. This is our 6 rv (three 5th wheels and three motorhomes) and without a doubt this dealership has been nothing but a nightmare. we are currently on our way to the manufacturer in hopes they can either repair or replace this unit which is unusable and was knowing sold to us in that condition. I gave 1 star because a negative 5 wasn't a choice. read more