Bought brand new 2025 keystone. Went on 1st trip 1100 miles first loveseat broke, kept blowing…read morebreakers and 2 plugs stopped working. Was told to shut off air to make coffee...really! Management doest seem to care. STATED FIX ALL ISSUE...NOT NOTHING FIXED LEFT IT AGAIN!

These guys need to make ready a new purchase. I purchased a 2025 Keystone which had a bent tongue…read morejack, stuck levelers and the inside was NEVER cleaned! Drove 2 plus hours to pick up a RV they needed to get on the books before the end of the month. Less BS and true compassion for the sale would have been appreciated. Chester and Bristol knew exactly what was going on, but it appears it was more about the sale then making sure my purchase was ready for pick up! Since coming home after purchase, I have found so many things that should have been addressed. Even the screen door was not installed and aligned properly. I understand there are quality issues, but most could have been addressed by the dealer if they took time to prep for delivery!

We were here from out of town and our AC went out. We had a mobile tech that was giving us the…read morerunaround so we went to Giant Recreation World to see if we could get our AC fixed. Konnor in service let us bring it in the same day. He promptly worked with our warranty company to get our claim approved. He recommended the Furrion AC over our Coleman which is much quieter wow so glad we did awesome A/C. My wife saw two recliner chairs and Courtney in parts explained how much they were discounted. Wow what a deal! We asked Konnor what would cost to install very inexpensive at $204. He also said they could install them while they were working on the A/C. Courtney quickly measured and was awesome assisting with what we needed a power cord. The RV tech was awesome I believe his name was Cory he also fixed our entry door lock that was a problem. What an awesome dealership thank Konnor, Courtney and Cory.

Buyer Beware: My Experience with Giant RV…read more If you're considering buying an RV from Giant RV, read everything before signing and ask detailed questions about any deposit. In my experience, I was not clearly informed that I was signing paperwork making my $2,000 deposit non-refundable. I also understood that the money was not being applied toward the down payment. When I decided not to move forward with the purchase, I requested my deposit back, but I was told it could not be refunded because "their hands were tied." I take responsibility for signing the paperwork, but I also believe important financial terms--especially a non-refundable $2,000 deposit--should be clearly explained before asking a customer to sign. My advice is to read every document carefully, ask direct questions about whether any deposit is refundable, and don't sign until you're completely comfortable with the terms. I hope sharing my experience helps someone else avoid an expensive surprise.

The owner breached our contract and my trust. I felt betrayed at Grand Sport. We had a contract…read morewith cash money on it and Larry, the owner, sold the trailer to someone else. I don't know how he could do such a thing. Highly unethical!! We waited 2 weeks for them to get it ready and contacted them multiple times both in person and over the phone. He also called us several times. We were there in the morning and they were not done with a repair so we left telling them we would be back when they were done. He called me to come and see the repair. I told him I would be back in 2 hours. It was 3 hours when I got back and he told me he had sold it!!! After waiting on him for 2 weeks and having a contract on it!! Contracts seem to mean nothing there.

After months of searching for a recreational vehicle, I drove 200 miles one way to visit Grandsport…read moreRV. They are a family owned business, who believe in customer service and honor. Not traits you find too often any more in the RV industry. (We were held hostage in a Camping World office, by taking our driver's licenses away to "show we were serious about buying".) No high pressure sales tactics. No dealer fees. And all of the units were priced fairly, with even still some wiggle room on final deals. By the time I found the one I wanted, and got the purchase done, I felt like I was family. Their techs are so friendly, and helpful. They gave us a complete walk through when we picked up the camper (FREE. Camping World charges you $1,000 to do the same thing.) I have owned several RVs in my lifetime (3 travel trailers, and a 40 foot diesel pusher class A motor-home). I also owned an RV repair business for 10 years. The people at Grandsport RV are by far the most pleasant shopping/buying experience I have ever had, and would wholeheartedly recommend them to anyone.

My boyfriend and I went in to look at motor homes in-person for the first time ever. We made it…read moreclear we were not looking to buy one that day but rather a few months from now, and the sales associate Noelle still went above and beyond to answer all our questions and show us an assortment of motorhomes and trailers. She did a great job at tailoring the experience to our needs and getting us connections to RV parks and places to buy a truck for the trailer. She gave us great advice on financing everything as well in a way that would work best for us. We are definitely going back to Miss Noelle whenever we are finally ready to buy! She is amazing, and I would highly recommend Camping World to anybody!

horrible communication, they lost a sale and horrible communication to get my money back over bad…read moreexperience , feel bad for there sales guy, screwed my credit while at it

They did an excellent job on installing a trailer hitch on my car. Very friendly and a nice…read morewaiting room.

Team helped me out in a bind getting a hitched installed asap, before my trip the next day. Very…read moreprofessional, outstanding family owned business who cares about delivering a great customer experience. Thank you to the Ferguson team for a job well done. Examples of their positive experience both in workmanship and friendliness is why we should support this great business. Thank you

I am in the process of possibly buying a motorhome from Interstate RV though Rusty. He's a hoot…read moreand we have fun communicating. We live across the nation from Interstate, but Rusty is working hard to show us the coach through his pictures and his verbal descriptions. We'll see if we like the motorhome enough to purchase when we actually lay eyes on it and drive it. Here's to great customer service so far! Thanks, Rusty!

Wow! I love this place! As a newby I walk in to buy window caulk for my new/used camper & they…read moreprovided me with knowledge about a multitude of different RV Life questions. EXCELLENT CUSTOMER CARE SERVICE, seemingly great to equal pricing on the products & a very pleasant atmosphere! Great work Interstate RV & perfect customer service from Chad Arnold, I feel wiser already!

He provided the information and documentation that I needed to understand what had to be done to R…read more& R my Norcold Refrigerator

My family and I were traveling A1A enjoying a few stops along the cost. We stopped at Loggerhead,…read moreJuno Beach and Jonathan Dickerson before heading over to Palm Beach Motorcoach Resort. On the way we noticed a few issues with our coach. My RV Guy Rick made arrangements for a service call and upon arrival got everything working properly. Thanks for saving our vacation. I highly recommend My RV Guy.