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    Travelodge by Wyndham Jackson

    1.8 (41 reviews)
    ModerateHotels

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    I wouldn't even put the one star if I didn't think I had too. I booked on AGODA (their review is next) and when I walked in the office several people were standing behind the counter eating donuts and chatting. That's fine but after a few mins of standing there I asked if someone could help me. Apparently these weren't all employees but guests accept one who was not at all interested in helping me. Finally she asked for my ID and I thought we were getting somewhere when I noticed the roach on the counter. That was enough for me and I politely excused myself and told her I wouldn't need a room. I know it's a cheap motel but come on.

    A picture of a part of the room I am in. A picture on the wall and a wall lamp.
    Christina W.

    It's a decent place to stay with moderate rates. Nice people here and very quiet. Police are here often....The live in quarters are not so nice. They need a lot of work and the hall ways are a bit smelly from animal urine. Other than that the bar is nice good food cheap prices with more than you can eat at once. Pool table and good choice of available music. The lobby is clean but no morning breakfast or coffee. Parking lots are clean ect. This place of business has a lot of family that stay here.

    Cheryl smiling at 6 am!

    Staff is very helpful and friendly. Cheryl is the best! She works overnight and is still chipper in the morning to start your day!

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    3 years ago

    The staff lost our deposit and I tried to talk to the owner he hung up on me.

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    4 years ago

    door fell on my mom they did nothing about it. They also have bed bugs.The toilet don't flush the sink leaks also the tubs don't drain

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    Page 1 of 2

    Ask the Community - Travelodge by Wyndham Jackson

    Review Highlights - Travelodge by Wyndham Jackson

    I decided to stay here because it was close to the highway and close to shopping.

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    Courtyard by Marriott Jackson

    Courtyard by Marriott Jackson

    (7 reviews)

    Really good stay at the Courtyard in Jackson! The hotel is clean and has all the things you would…read moreexpect from a Courtyard. The room was spacious and cozy. The staff made the stay, though! They were incredibly friendly and accommodating. I'd stay again for sure!

    I haven't experienced a stay at a hotel this awful in forever…read more When we arrived, the interaction with the man at the counter was awkward. He asked "do you like our hotels?" which felt very strange. He didn't thank us for our loyalty in being a platinum member. I chalked this up to him being new or just awkward. There were people setting up for a large party in the lobby with balloons, crock pots, and aluminum trays full of food. I don't think they were staying in the hotel. My first impression wasn't great, but I still wanted to give the hotel a chance. The layout of the room is awkward. The nightstands are tiny and with the large desk phone, nothing fits on one side of the bed. The drawer is also tiny and filled with a Bible and Book of Mormon so there is no place to put my stuff. There are only two drawers for clothes, six hangers in the closet. The air conditioner wall unit is in the corner under the refrigerator and microwave. It points at the side of the desk so the air just stays in a tiny area. The TV is on a wall parallel with the bed so it's almost impossible to watch from the bed or any other angle. The bathroom has no storage. The water pressure is so low it's almost a trickle. When we arrived, the thermostat was set to heat to 77 degrees. It was 84 degrees outside and humid. The room didn't cool down to 67 degrees until 5am in the morning. The next day I called and talked to a lady at the front desk. I asked if we could change the thermostat and she said no. I asked if they had a fan we could use because it was really warm. She said "no, sorry" and then hung up on me. After staying three nights, no one cleaned our room or changed our towels. On the morning of the fourth day, we asked at the front desk if they could clean the room and the gentleman working at the front desk seemed surprised we wanted it cleaned. He said he would put us down for a cleaning. I didn't know we had to ask for cleanings at hotels now. It's not like they're worried about COVID when no one working here is wearing a mask. When we returned in the evening, the room was still not cleaned. I went to the front desk and another gentleman working said we are scheduled for a cleaning every day. He said he would put a note in to make sure it was cleaned. I don't intend to stay here in the future, and I recommend any travelers to Jackson don't stay at this hotel. They care more about saving money than their guests. Every aspect about this hotel is a cheap as possible. Do not stay here.

    TownePlace Suites by Marriott Jackson

    TownePlace Suites by Marriott Jackson

    (10 reviews)

    Is it a hotel? Yes. Other than that, it really has failed on so many points. Hallway smelled like…read moresomeone took a sh!t in it. AC has mold. Filters were nasty. Breakfast foods seemed like they didn't care (water instead of apple juice). I plan on staying at the courtyard next time I'm in town.

    This TownePlace Suites in Jackson is a decent place to stay. The design of the room was awkward…read more The TV was hung on a wall so it was hard to see from any angle (bed or couch). Drawers would open when you walk by. The door to the bathroom opened out and hit the bed. The nightstand will tip over if you press on it weird. When we got the room, they never asked us if we wanted the room cleaned. We assumed it was automatic. I guess you have to ask for a full clean or tidy. We asked for it on a Sunday, and housekeeping never came so I had to call the front desk and go down to get towels. There is a complimentary breakfast every day. The food is decent. The woman working the breakfast is very militant. She yelled at me for using glasses from the room for juice even though it wasn't me. And one time she yelled at me when I was the only one there for leaving a paper plate on the counter waiting for my English muffin to toast. One time a family with kids and a pregnant woman came down five minutes before closing and the lady was so rude to them. I can see if she didn't put out more hot food, but most of the stuff is grab and go anyway. The location is awkward especially with all the construction on I-94, but it's a pretty centrally located spot. The road to get to the hotel is terrible.

    Americas Best Value Inn & Suites Jackson, MI - Filthy and janky light covering

    Americas Best Value Inn & Suites Jackson, MI

    (19 reviews)

    $

    Stay away. Stay away. You've been warned. Absolutely the most disgusting place I've ever seen. No…read moreTV. No AC or heater available that's working. No Wifi. The bathroom looks like something from a "Saw Movie". Gang adjacent graffiti on the back of the bathroom door. Absolutely unacceptable. The dresser that is in the room has one drawer in it. The rest are missing. Only one light in the whole place works.I contacted the front desk (Mike) and he was pretty rude. I spoke with Elijah and after Elijah saw the room he admitted they made a mistake and still refuses to refund me. I have contacted the parent company Sonesta and they are investigating. The photos from the website are deceiving. The "product" they offer is not as advertised. For sure unsanitary and borderline unsafe conditions

    1 star is generous... This has to be the worst motel in all of Michigan. We came down (350 miles)…read morefor a graduation and this place was a joke from the start. The first room we were put in had an inch gap between the door and the wall. The stove didn't work, the fridge was unplugged, TV didn't work, the wifi didn't work, the bathroom light switch had no wall plate, the wires were showing. They sent 2 ladies in to fix the stove and TV.. they couldn't and pretty much just left. So we switched rooms, this room was filthy when we opened the door, the fridge was moldy and had standing water in freezer. The TV was stuck on one channel because there was no remote and no buttons on the TV, no chair at the desk, the buttons on the stove were gone. There were linens and trash on the sidewalk outside of multiple rooms. We asked the front desk to please have someone clean the new room and bring a remote while we were gone to our event. We didn't even take an item of ours into this room. The front desk lady said someone would be right there. We left and were gone for 5 hours. When we returned that room was exactly the way it was when we left. I went back to the front desk and told her I was not staying there and I wanted a full refund. Oh they cannot do that because we booked online, so I call Sonesta where we booked through and it took 30 minutes for them to even find our reservation, only to say we will take your complaint and you will get a response with a resolution with 48 hours. That was at 1030pm on Thursday May 21 2026. It is now 1149 am on Tuesday May 26 2026. And still no communication from this "motel". I called Sonesta again this morning to be told that the motels resolution is that they will not issue a refund but offer me a discounted stay... Umm absolutely not. You couldn't pay me to stay at this hell hole. The people smoking dope on the corner and passed out in lawn should have clued me in that this wasn't the place for us. So now I have to wait another 24 to 48 to see if this place will communicate to the additional complaint that I filed this morning. The only resolution is refunding my money, otherwise I will be contacting the BBB, health department, and anyone else I can think of to bring a wrath of fury on this hell hole. I don't even know how it's legal to operate in this condition. So before booking do yourself a favor and review their nice clean and well put together photos online, then please come look at the photos in these reviews to see what you will really be paying for... I am wishing I had done that.

    Travelodge by Wyndham Jackson - hotels - Updated June 2026

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