The hotel is quietly on a side street off Rochester Row and in front of a park close to Westminster…read moreAbbey, The Houses of Parliament and Big Ben. One of the amenities that decided me to book this hotel is that it has a restaurant and bar, and I already took advantage of both locales. Staff is friendly, and the room was clean, and well appointed. It has everything I need for a comfortable stay. The hotel has great service, a set of clothes for laundry were not picked on time and by the time I came back a few hrs later I had the laundry on a garment bag ready on my bed. They store your luggage if you come before check in or at the end of your stay.

Spent roughly a week in this charmer off of Vincent Square…read more My room faced the park. This was lovely, but the public was not allowed inside the park. It's a quiet place, convenient to Westminster and Victoria Station. The English breakfast was quite nice. The whole hotel is like a dollhouse. I found it to be convenient and could see staying there for two weeks or more. The room was large enough for two people, I thought. Plenty of power outlets and space to get ready. My room had a bath tub which was perfect for a soak after so much walking around. The staff were divine. Very helpful and anticipatory.

Hidden little gem. Came here for afternoon tea. Great service and chill ambiance. Food was delish…read moreand well represented. Tea was hot n yummy.

An amazing stay at the Zetter. Service was wonderful and room was very clean and comfortable. The…read moreAC worked very well as it was quite warm in London these last few days - thankful for that! Cheers specifically to Andrea - she was very kind, efficient and so helpful during my stay. I will recommend and return here when visiting London in the future.

Pleasant stay. Nothing fancy but clean and good customer service at a good value. Close to…read moreGlouchester Station and a short walk to stores and restaurants.

Excellent location. Friendly and helpful staff. Room is small but typical compared to other hotels…read more Breakfast is ok, not excellent. Avoid room 92 since it backs up to the hallway, stairs and elevator, and slamming fire doors. Again, excellent neighborhood location. We would stay here again.

Overall a decent hotel. It is in a great location right next to 2 bus stops and the West Brompton…read moretube station where the district line runs through. Only a 5 minute walk here from the hotel. There is a convenience store about a block away too which was nice for snacks and drinks. There is a pub located in the hotel that can be pretty lively at times and they serve a full English breakfast among other things every morning which was included in my stay. It got very busy in the breakfast area so either come super early or be prepared to walk around waiting for a table. HUGE lobby and friendly reception. The room was very average. You're not there to hang out in the hotel room so it's fine. A good amount of surfaces/storage areas. Beds were okay, shower tub was ridiculously tall and the shower curtain was too short to put on the outside so it just stuck to your body the whole time which was annoying. I would stay here again just for the location.

The free (included) breakfast buffet was honestly the best part of our stay in my opinion. I ate so…read moremany hash browns and beans every day. Great selection of food, even vegetarian sausages. Slept in a twin room and the beds weren't very comfortable but it was ok. Overall the hotel was clean and nice, especially for the very fair price. Don't use the earl's court underground station as you may be tempted to do due to the name of the hotel-- West Brompton is a much shorter walk. This hotel is in a cute little up and coming neighborhood and we didn't have trouble getting into city center daily. Perfect.

Welcoming staff-- I had never been to the UK before, let…read morealone Slough, but our experience here was very enjoyable. When we walked in we were warmly welcomed. The staff was very helpful with helping us make transportation plans or finding anything in town that we needed. Alban made us feel very comfortable and ensured that we should not hesitate to ask if we needed anything. Thanks Travelodge Slough for an awesome stay!

I enjoyed my stay here. Friendly staff, clean room and a very comfortable bed. Breakfast was good…read moretoo.

Stayed here with 4 of us total and we were happy with our room. The comfort level was on point and…read morehad plenty of space for us all. We had one room with a loft room which we were thankful for. We especially enjoyed the air conditioning on the hot days! The staff were friendly and we loved eating at the hotel bar/restaurant. The food and service were incredible.

Breakfast was really good. The rooms are clean and comfortable. The staff is really nice and helpfulread more

Black mold everywhere! Absolute worst hotel we have ever stayed in. A danger to your health staying…read morehere! When checking in, we were told we were upgraded. What a joke! I noticed reviews here saying to avoid the basement so when I heard Room 602, I thought "oh good, the 6th floor". Wrong! Rooms starting with "6" are all in the basement. Immediately upon entering the room, the most damp, rotten, and moist smell. Being in the basement, you can't open the single small window. We thought it was coming from the AC so we turned it off and heading out to sight see on our last day in the city. When we came back at around 10pm, the smell was even worse. We narrowed down the smell to originating from the bathroom. I thought it was coming from the drain but soon realized there was black mold growing on the tile grout, the wood on the door, and even the shelves on the wall. How can room service or management not see this? The bathroom fan was broken and probably has not been working in months, which is why so much mold has grown from the shower moisture. These rooms are never properly cleaned and it's shameful they've been neglected this long. It honestly smelled like a house which has been flooded with sewer water. The moldy smell gave us headaches and coughs. Now past 10PM, it wasn't worth us arguing to get another room so we decided we'd just check out at 5AM and just head to the airport early. The room itself was not great either. The bed was rock hard and the security safe did not work. Carpets were stained and artwork/mirrors had layers of dust on them. When checking out, we told the guy at the front desk how atrocious and unsafe the room was with the black mold and smell. He just said he would let management know. That's it! There wasn't a sincere apology or even an offer for partial reimbursement. I doubt him or management will do anything as there are many review with similar experiences here that I wish I had seen prior. He informed us our receipt would be emailed and didn't even say have a good day or anything. Sad! It's now, 2 days since checking out and I noticed 2 charges on my credit card statement from Hotel Indigo as if I stayed 2 nights there. I had to contact them to send my receipt again and finally received it. Now I'm waiting to get this second charge removed and getting over a cough from staying in the room. Do yourself a favor and do not stay here! For over $300 a night, there are many better options in London. Your health matters and this place should be shut down. Do not fall for the "you've been upgraded" junk. I look forward to hearing their canned response to my review here.

Stayed from 13-16 June. Location was good, close to the…read moreTube Station. Room, amenities and cleanliness was good. Excellent Breakfast and staff experience. Big negative and one star review for lack of Air Conditioning. My room was 25°C the entire stay. Outside was identical temperature, so zero reprieve from the heat. They said my room faces the sun, and air is controlled centrally, so nothing they could do. I opened the windows in the evening, however, the cars racing down the High Street, made sleeping impossible until after 0130 in the morning. I averaged about four hours sleep per night, absolutely ruined my trip. Would not recommend this property.

I loved our stay at Bailey's Hotel! We stayed for 5 nights while vacationing in London from the…read moreUSA. We booked the Double Deluxe room, which came with a bathtub as I requested. The room was a good size, clean, and had a king bed -- a nice touch since that's what we're used to in the US. I will say the pillows were a bit flat and the beds weren't super soft or plush, but overall it was cozy and comfortable. The hotel itself is beautiful and literally steps from the Underground, making it very easy to get around the city. Overall, I would definitely stay here again -- a great mix of comfort, convenience, and charm!

I enjoyed a 2-night stay here as a solo traveller in September 2023. A big plus is the location in…read moreSouth Kensington (across from the Gloucester Road tube stop) with nearby stores, restaurants, coffee shops, and supermarkets (Waitrose market is just inside the Gloucester Arcade next to the tube stop). It's also a 10-minute walk to the Victoria & Albert Museum and about a 15 minute walk to Kensington Gardens (a lovely public park). Lots of pluses. 1. First, it's a historic, elegant Victorian hotel built in the 1870s and restored in the 1990s. The nicest part of the hotel is the grand interior staircase. One plus is that an elevator (lift) is available if you're staying on the upper floors. 2. The rooms are clean and tastefully decorated with a small desk. However, the classic double room is quite small. I stayed in Room 137 (overlooking the tube station) and it felt like a studio apartment in New York City). If you don't mind cozy spaces, this is a good option for a short stay. 3. You have a simple temperature control gauge in your room next to the front door. If it's a hot summer day, be sure to turn up the A/C. In London, I noticed folks tend not to use A/C as much as in the United States. There were a few minuses as well. Given the small-sized interior rooms and bathroom (well-designed but tiny), I don't think it's great for families (with kids) or large groups. Also, at check-in, the hotel staff could be clear about the 50 pound deposit for incidentals, and explain that you need to put your key in the slot near your hotel room door to activate all the lights.