I always go there for my passport pictures My pictures look…read morenice Service is professional and speedy

No stars. Absolutnie nie polecam. Profesjonalizm jak za komuny. Zwykłe cwaniactwo i żerowanie na…read moreludzkim pośpiechu. W moim przypadku naciągnięcie dodatkowo $90 za nadrukowanie na notarialnym potwierdzeniu prostokatnej ramki, która miała być niezbędna do wydania apostille . Sprawdzilem to w secretary of state i okazalo się, że to wymysł ,,pana rejenta,, Cóż, dałem się naciągnąć na ,,profesjonalizm,, . Poza tym sama atmosfera w tym cuchnącym brudem i stechlizną biurze powinna skłonić do zastanowienia. Jest , jak się okazało wiele miejsc, gdzie można sporządzić wiele dokumentów profesjonalnie i dużo taniej. Jakkolwiek, przestrzegam przed ignorancja i cynizmem cwaniaka z biura polski paszport.

I worked with Paul at swift passport & Visa services and he was prompt, courteous, and helped me…read moreget my visa the day before I left. Thanks again Paul for all the help that you gave me.

Got my China X2 visa in record time. Avoiding the hassle of rountrip visit to LA was more than…read moreworth the cost. Special shout out to Jennifer's excellent customer service via email--I reached out with several questions and one stressful situation on my end, and each time her responses were prompt, informative and friendly. Her TLC throughout this process make me 100% willing to recommend Swift and go straight back to this service if ever needed in the future.

At the moment, going through the process of trying to obtain a Chinese tourist visa. However,…read morealthough there seems to be good reviews regarding Shawn, my experience with him thus far as been very difficult. So far, when I correspond with him by email, he comes across as arrogant, abrupt and rude. He has had my visa application since late December 2025 and up until the week of February 22 through 28, 2026, I did not hear from him regarding next steps in obtaining the Chinese tourist visa. When I finally heard from Shawn, he still did not provide clear procedures to complete the Chinese tourist visa. I've come to learn that an individual can easily procure a Chinese tourist visa directly with the Chinese consulate. However, at this point, since my application has been submitted with Shawn, not sure if I can still take this route since the trip to China will be in April 2026.

Shawn is terrific and world-class. I have worked with him on two separate occasions and he…read moredelivered above and beyond. Whether that be providing thoughtful guidance around the application process to taking the time to review my documents with a fine comb, his team supports you through each step of the way and is readily available. The really daunting task of applying for China Visa (and all the many documents) gets 100% simpler working with this team. Give Shawn & China Visa Solutions team a shout if you're looking for a positive, and smooth experience! cheers -

Had to drive from Indianapolis to Chicago last week to replace my lost passport. I needed it by…read more5/16 so I needed to go to the office to get it replaced the same day. Honestly, I don't know how they do it! From the security staff to the office workers they were all amazing. So efficient and kind at the same time. I hope I never Lose my passport again. so ,in turn, hoping I will never see them again but the entire staff was so amazing.

good, fast service. if you want a passport in one day, set an appointment and listen to…read moreinstructions and bring all required papers and extra because they will deliver if you need them to.

I had to leave the country for an Emergency, but my US passport was expired, and I did not have the…read moreappropriate paperwork to enter the countries of travel. AK and staff were courteous and knowledgeable about the approach and accurately completed the necessary paperwork. The end result was - Getting my US Passport on time and traveling stress-free! Thank you, Chicago Passport & Visa, for all your help!

said they'd have my passport in 2-4 weeks and got it in 10 days. That's a flex. the chubby Mexican…read morefella needs to get out more. Iykyk

They helped me navigate through the whole process and got my new passport to me within a week!…read moreWould highly recommend

A+++ these guys are terrific. They provided a very professional communication style and clear and…read moredirect instructions on the process. If you have urgent passport needs - look no further than this outfit. They were able to turn around my passport in plenty of time for my trip

The service and environment were amazing and professional I was please with the help I rwceivedread more

Ugh. I called the "Chicago" office to try and get help with a visa and clearly the call was handled…read moreby someone overseas. There was a rooster repeatedly crowing in the background which made the speaker difficult to understand and no ability to talk with someone who actually works for them or can give me actual advice. He literally just read back information on the website to me. What a waste of time! I waited on hold for 20 minutes and still didn't get my questions answered or any help.

AVS assisted us in renewing our passports. We had a trip planned in Sept, going to Canada and we…read morehave a world cruise in Dec and we needed 10 empty pages in our passport. We only had 5. Our travel agent recommended AVS so we called last Monday. They said they would get our passports back in 7 to 10 days. With all the horror stories about getting or renewing passports we thought what do we have to lose? Last Tuesday we dropped all the paper work and our passports off at AVS. They were extremely helpful and professional. Today is 8 days later and FedEx dropped our new passports off. The service was well worth the additional fee. Thank you for your fast efficient service.

American Visa Service provided assistance for the renewal process of my Crew Chinese Visa. They…read moreare knowledgeable, efficient and make the process "painless." Their communication is excellent and immediate. I'm very happy that this service is available to crew members for processing assistance. The processing time for my renewal was less than 2 weeks. I highly recommend this five-star service for my fellow crew members!!!

Super efficient and courteous. I went here to get my JR passes. The lady was very thorough and…read moreexplained to me what trains I can take and how the process works. Great service in Chicago.

VERY nice people! I didn't realize that the Japan Rail Pass needed to be mailed to my house, and…read moreas a result, I didn't order in it in time before leaving for Japan. Luckily, our layover at O'Hare was long enough to permit my husband and I to go to their office to purchase the pass - that, and the fact that the woman who helped us processed everything extremely fast (we were in and out in 10 minutes). Also, a gentleman who works there provided us with a taxi company to call to bring us back to the airport - and even checked the status of the traffic on his phone (since we were cutting it close). We apologize for being so rushed, but want to thank you two for being so accommodating and going above and beyond! There was no line at security, so we arrived at our gate with 1.5 hours to spare! :)