This place is great. Very friendly and knowledgeable staff. A wide selection of cool items,…read moreespecially if you want to build your own AR. Definitely recommend this place. A small shop that delivers on customer service.

BUYER BEWARE! Employees are okay. Owner is not. I attempted to make a purchase and apply a small…read morestore credit, in my name, and verified by the store manager. The owner refused. Called me yelling using foul language and wouldn't allow me to talk. I told him to just forget it. He replied, "I am going to forget it. I'm tired of this s#*t" and hung up. This just confirms that conflicts are common and also confirms Tacticool's substandard reputation. Very unprofessional and a bad business. The credit isn't worth the fight. He can have it. Any rebuttal of this statement is simply not the truth. Find someone else. There are plenty of good ones out there.

Very disappointing experience. I approached the counter and was met with an unnecessarily rude and…read moreagitated young Black male employee who was working Saturday. When I calmly asked why he was speaking to me that way, rather than having a professional conversation, he simply told me to leave. In a business involving firearms and public interaction, employees should be able to remain composed and handle disagreements professionally. I don't know if this reflects the company's customer-service standards or just this individual, but either way, the experience was unacceptable.

Good full service indoor range - helpful, friendly staff, great selection of targets, reasonably…read morepriced ammunition and they rent weapons for you to try out! But... they desperately need some sound baffling in the individual ranges. I forgot my ear protectors, and though I purchased foam ear inserts from there, after the first shot, I knew I was in trouble. I've always shot outdoors before, so the level of sound level at an indoor range that does not have ANY sound baffling is beyond anything I've ever experienced. After the 2nd shot, I went to the desk and bought a good pair of sound protectors from them, but the damage to my hearing was done. Three doctor visits and several weeks later, I'm still suffering. Please Superior Guns, install some minimal sound baffling in your ranges. Installing sound foam panels on the walls or just hanging some blankets on the walls would go a long way towards absorbing the reflected sound so your guests won't damage their hearing. I would probably be a frequent customer if you would just do that.

Not the largest bass pro according to my beau but great for all your shooting, hunting, fishing…read moreetc. needs and whims. There's even a fish tank for freshwater fish and target practice ala carnival style. Clean , organized. Checkout staff was nice reminding you to hold the bag handles since plastic bags are thin and flimsy. We got several Items: a duck toy for our baby golden doodle Lulu, and bullets for target shooting.

Megan at checkout was discussing how inconvenient it is for the customer to add rewards number at…read morethe end of the transaction in front of me like I was a a pain. I remarked I don't need my points I don't want to be a pain and she said I'm not the computer is, as a customer spending over $300 I thought the discussion could have taken place after I left, as it was she couldn't find me in the computer by my number anyway so no points for me today.

Smaller operation. Okish prices, the staff is okay but the girls that work there just run there…read moremouths at each other and don't provide good customer service at all like I'm inconveniencing them by asking for them to do the jobs and boy howdy if they are having a bad day they got attitude like a black Labrador in heat.

GREAT RANGE!! I went in today to try out their range for the first time and was more than satisfied…read morewith their service. I was able to meet Curtis, who was the range officer of the day. Curtis showed true professionalism and is very knowledgeable about gun handling safety. During my time at the range, while I was shooting, my red dot flew off! I let Curtis know, and he was able to retrieve it properly and safely. He told me that new red dots should always be installed with new screw glue, which I was not aware of, and he helped me install my red dot back on my gun the right way. I will be shooting and purchasing my firearms here from now on. They offer annual range memberships with military discounts. Overall, I had a great time at this place, and I hope this helps people know more about this place.

While visiting my sister in Newport News, I had one errand of relative importance to take care of…read more She had inherited an Sig Sauer and wanted to gift it to her nephew (my son), who was a responsible gun owner and wanted the transfer to be legal in both Virginia and Pennsylvania. Quartermaster Police Supply knew exactly what to do. After greeting us warmly, and listening to our request, the two young women both got involved and worked as an efficient team. Madison Huber, and her colleague, explained what had to be done and pulled out the paperwork while asking for the required information. They completed it quickly, including to which "ffl" - federal firearms license - facility the 9mm should be shipped. We were advised QPS used UPS for transport and that the package would leave Tuesday and arrive the next day. The deed was accomplished for $40, which seemed reasonable. Madison was second or third generation family of the original owners of Quartermaster, and her knowledge and comfort in the shop was manifest , as was the skill of her partner. Five Gold Badges

All route very helpful. They seem to be able to help people in an orderly fashion, very…read moreconscientious of their job. The fact that they're working with handguns and rifles, personable funny and very knowledgeable. I would highly recommend them to my friends

Unfortunately had a bad experience here with the old hostile cashier Christine, coming from another…read morestate account got flagged, we asked if we can step to the side to confirm we're making this transaction and of course it made her so upset.

The store is generally pretty clean and organized…read more I love the option to order online and be able to pick up curbside or go inside to pick up. No complains here. The staff is pretty helpful if you are looking for something specific. They can definitely point you the right way.

Family owned with knowledgeable owners and staff. Highly flexible in finding what's right for you,…read morenot just what you asked for. Want the most attractive wood stock the distributor has for your $1,800 Weatherby 307 Magnum Adventure? Ask. Don't try that at Bass Pro unless you like being laughed at.

Have never had a problem here. Seem like nice people. Guns and cigarettes makes for a southern…read moreshop. If you don't like the smell of tobacco smoke, don't shop here. Was going to buy a specific type of weapon a few years ago and they could have sold me one, but advised against it due to some perceived problems. Seems an honorable way to run a business. I like little family stores just as much or more than the big places like Bass Pro. You can horse trade. They buy guns too.

Great little shop. No ammo or guns but they have everything else. If they don't have it they have…read morea few other stores that can have it transferred over in a few days.

I'm not sure why the reviews are horrible, the man was straight to the point when I got there…read moreasking if Im going to guns or tackle. Once we entered the store he asked if I needed help and I told him I'm here looking for ammo. I asked him where his selection for the 9mm and .40. He showed me his various selection of ammunition and I left with a couple boxes. Yall should definitely consider going, don't mind the reviews.!!!!!

I went to get some mags for my new Girsan today and honestly I've never in my life been more pissed…read morethan I was after mind you not even going inside he not only had a disrespect and obvious bigoted remarks he very much so didn't bother helping at all and on top of all of this choose to insult the store in which I purchased the firearm cause and I quote it was a pawnshop which I mind you was in reference to superior pawn who no matter which store I went to never and I mean never have I had so bad of a experience and even still go to the one near me for range days honestly worse experience I've ever had and to be honest I hope ppl actually read these reviews cause I sure as hell didn't and now i completely regret it.

Service in this store was great. Had to come to this store with my boyfriend so he could find stuff…read morefor his uniform. Not only did he find what he needed at a great price, but the fact that there was a cute cat here made my day. This made the visit and I will always recommend my boyfriend come here just so I can visit the cat!

Today was the first time I've gone inside a Military Surplus Store, but it won't be my last…read more I entered looking for items related to Vietnam for my book club. My goal was to dress-up a small presentation related to a recently read book called "The Women" about Army nurses serving during the Vietnam War. I had trouble finding items (even at Fort Eustis) and Little GI Joe was my last hope. Luckily, I hit the jackpot! The very helpful saleswoman assisted me in finding patches, MREs, and flags. For the fun of it, I even got dogs tags made. Everything was very reasonably priced. I recommend Little GI Joe's.