I took my Lexus in for a windshield molding which had separated from the cowling below. I noticed it had separated while washing my car. I got right in and the service rep was unsure of the problem so he contacted the service manager who's first comment was I've never seen this happen. He then said I must have replaced the windshield and he looked and said no. He then said it was the non Lexus wiper blades that caused the problem and who put them on. I did and I have never replaced my wiper blades with Lexus blades which I change annually. His last excuse why they would not cover it was something must have crashed on the cowling and broken the clip holding the molding on. No damage anywhere on my car. They would be happy to take it back and see if it could be fixed not under warranty. I pretty much told them what to do with their non warranty repairs. I then called Lexus Customer service with no help from them. So I let it go. But yesterday I finally ran across a windshield replacement company and showed him what had happened and the story. He laughed as he was replacing a Lexus windshield and said he has seen this problem before and it should have been covered. He even showed me how the molding attaches to the cowling and the windshield. Needless to say after speaking with an expert on windshields I decided to write my story. It's funny that the expert on windshield replacement who had nothing to gain gave me the true story while the expert Lexus rep knew nothing but was happy to try and fix it at their hourly shop rate. The glass guy said don't worry about it as it is only cosmetic, Lexus thumbs down! read more

I was in search of a new/different vehicle, and after much searching I decided to call TREASURE COAST LEXUS. 'Gary' took my call and I explained to him what I was looking for. At first, the dealership didn't have a used vehicle that matched what I was looking for... then Gary, thinking 'outside the box' said, "Hold on a minute. We have loaner vehicles that we lend out to our customers having work done on their vehicles. I believe there IS a car that fits what you're looking for, and it's about to become available for sale." The next day, my husband and I made the trip up to TREASURE COAST LEXUS, met Howard - my Salesman, and Gary - who turned out to be the General Manager of the facility. We test drove the car, (LOVED it), and were able to work out a financing deal. Car purchased! But that's not where the story ended... when we came back to pick the vehicle up, we were introduced to Dianne (the Lexus Technology EXPERT) who gave us an in-depth lesson on the vehicle's capabilities. She took her time, answered all of our questions, and assured us that we can reach out to her ANY time. The next few days, I received text messages of "thanks" from Howard, just checking in to see if we were happy with the purchase, and offering his services in the future if we need him. We ALSO received a handwritten thank you note in the mail from Dianne - which was super sweet - thanking us for our business and letting us know SHE was there for us if we need her. ALL-IN-ALL... a fantastic dealership. They kept telling us that we were now 'part of their family' at Treasure Coast Lexus, and I feel it! read more

This Lexus Dealer is the best!! Very professional and you can't beat the perks! Get your car cleaned every day if you want, for any Certified pre-owned Lexus purchased from anywhere! Car buying process is wonderfully friendly and just an enjoyable experience. Free snack, coffee and beverages while you wait to get your car to get cleaned. Along with a quiet room for the kids and a silent office room for work. Gorgeous facility!! A pleasure every time you go. All the sales reps say hello and are very nice, never pushy. I've learned that when buying a car you won't save money buying elsewhere to the advantages provided by their excellent warranty. It's not about what car you buy but what dealership you enjoy going to. I get my car cleaned on a weekly, or more, basis. If you never want to experience the best in the industry all their new cars or certified pre-owned come with a free first tire rotation at 6 months or 5,000 miles and free oil change at 1 year or 10,0000 miles. Who can compete with this service!! You won't be disappointed! read more

I take my 2012 Lexus LS460 in every 5000 miles just had it in for my 55000 my check up I have always had good service when I go in. The only thing I didn't have the dealership replace were the tires because they gave me a quote of over $1100 on 4 new tires I went online and got 4 tires installed at Walmart for $545 when I went to the dealership to find out where the lug nut key was they showed me and wanted to know why I said because I had ordered tires at walmart and they said walmart well for the last 10 years I have been buying tires and batteries at walmart I use to do this at sears but with sears having problems switched to walmart that way if I am traveling can pull into a walmart. Oh I would recommend buying the long term warranty as well as the service preplan because it seems to me when you have these plans there isn't a lot of extra work need done like friends of mine who didn't buy the warranty. read more

I am beyond frustrated with my experience at Treyarchos Lexus. I left a review on their website, hoping someone from management would take the time to address my concerns, but to my disappointment, no one has reached out. Not even a courtesy call from Ana Rodriguez or anyone from the team to apologize or try to resolve the situation. It's clear to me that this dealership doesn't value their customers. The lack of responsibility, communication, and care for the customer experience is unacceptable. It's incredibly frustrating to be ignored like this after the issues I faced. If you're considering doing business here, I strongly suggest looking elsewhere unless you want to deal with a completely irresponsible team that clearly doesn't care about customer satisfaction. I will NEVER be returning to Treyarchos Lexus again, and I'll be sure to warn others about my experience. read more

Buying a car is NEVER easy, nor something most people look forward to doing. But, at Treasure Coast Lexus, the entire team is responsive to the buying experience from first contact through delivery - without the pressures and games that many other dealerships play. I shopped four Lexus dealers in central/eastern Florida and by far, my experience here was at least two stars above one other dealership and three stars above the others. I made contact by email, received a couple prompt and informative responses (not just inquiries to call or visit first), got my questions answered and an order in place before the first phone call! I never even visited the showroom until delivery. That's customer service, my time was actually valued. Thanks TC Lexus, you got it done the right way! read more

Making a same-day appointment for service was easy. Meeting Connie at the check-in desk means instant comfort. Introduction to Robert, my service co-ordinator for this visit was reassuring. He was thorough and efficient. Time for a cup of coffee and visit with Tina. Hello to Gary, Lorraine, Rick (tech), Brian and Carlton. It's such a pleasure to spend time at this dealership. Mark, tech, spent time reviewing features and was very helpful. All of their help gives me confidence in tackling a long trip to Maine and back. See you all when I return. read more

I brought my car in for service today, what a wonderful experience I had with the service dept. Made the appointment online and arrived to very friendly staff. Lounge area was clean and comfortable with plenty of snacks and drink to enjoy. Service writer was very attentive to all my needs pertaining to my vehicle. The mechanic even came out and addressed my concerns to make sure everything was being addressed properly with my alignment issue. Very pleasant visit. read more

This was the best car buying experience I have ever had. No pressure, listened to everything I said. Great offer on my trade. Peter the salesman was very kind and did a great job. I have to really give praise to Tina Kline. Tina went the extra mile to make sure my paper work went through and made my deal happen. Tina, when I win the lottery I will be back to purchase 2 LC 500's from you!!!!! Thanks again for a great car buying experience!! Cynthia Derouen read more

I have purchased/leased many time from Treasure Coast Lexus... this time in particular was an extremely successful experience... not only did i get a good deal but i dealt with some really excellent people.. from Anthony Burruano, Daphne Hecko, Steve in finance and Rick(Robin) in tech support, i felt comfortable every step of the way... thanks guys... see ya soon for coffee and car washed ... !! read more

I have had excellent service on my car from the day I purchased it until present. I am always met with a smile and my car is kept in tip-top condition. My service manager, Mr. Collier always sees that any issues are addressed and taken care of. My family has dealt with both Palm Beach Lexus and Treasure Coast Lexus. We are sticking with Treasure Coast Lexus. Mildred A. read more

Hi my wife and I went to the Lexus dealership in Ft. Pierce with a question and concern about our newly purchased vehicle and we were extremely happy with the immediate attention shown to us! Paul L. and Tina one of the managers there were on top of our issue and it was quickly addressed without question! My wife and I highly recommend Treasure Coast Lexus. Five stars read more

Dealing with Treasure Coast Lexus,Is a breath of fresh air versus many other car dealerships with aloof personalities.Here dealing with Daphne Hecko and Anthony Burruano you feel important and they treat you with courtesy. All were very professional ,although I live far from there I would deal with the same crew again ( Thanks Guys& Gals) read more

They've redefined what a car buying experience can be. The best, smoothest and most pleasurable car jbuying experience I've ever had. Warm, friendly, professional, helpful, thorough and most of all they listened to what I was looking for. There is a reason Treasure is in their name. I came from Miami and it was well worth the drive. read more

Everything about this dealership is first class. I've purchased two vehicles from them. Both sales were reasonable deals and they always throw in a few extras after the handshake. It gives you the confidence that they truly care about their customers. Service is impeccable. Doing business with them is a pleasure. read more

On March 31, 2015 we bought a RX330 with 69,117 miles. Sales person Paul was outstanding and very fair on our trade-in. No high pressure sales. Eileen Powers was exceptional and very efficient with paperwork.. Very friendly and helpfully staff. Would definitely recommend friends to come see you. read more

First thing I noticed when I entered you showroom was smiling faces. Both employees and customers. Must be smiling because there happy to work there, and like the product there selling and for the customers, well they must be happy because they own a Lexus. I know I'm smiling! Patrick Reilly read more

I read these reviews and was disappointed to see some poor ones. I have found any issue that I have had is addressed and resolved to my satisfaction. Everyone from the greeter to Service Director Kathy Register is professional, friendly, customer focused and results driven. read more

Great experience buying a car. My salesman, Bill was helpful and honest. He made the experience pleasant. I am very happy with my new Lexus. I found everyone that I encountered to be professional and very pleasant. There was no hard pressure sales. read more