Excellent service! Reasonable pricing. Beautiful selection…read more Resized rings, repaired gold bracelet and rebuilding my grandmothers ring. Will definitely use them again for all our jewelry needs.

I received my old wedding set (ring/earrings/necklace) the jeweler turned into a broach. It's…read moremagnificent. I left him the set, gave him an idea of what I wanted, and said have fun with it, I trust your artistic ability. It turned out better than I envisioned. One of a kind. looking to have any heirloom jewelry made into a special piece? Look no further, this is the place.

Big, big thanks to the team at Diamond City Jewelers! My guy Robert made magic happen behind the…read morescenes, even with the 4th of July holiday landing damn near mid-week! Great communication, great pricing ...even better customer service. Which is crazy, because I walked out a happy customer to get even more customer service... A-1! Don't hesitate to bring your business here! I'll be back real soon! P.S. Nice touch with with the thank you letter!

Diamond fell out and they said I have to pay to get it fixed I wouldn't recommend them for nothing…read morebad business only had ring 8 months maybe wore it 10 times I had to put 1 star other than that it would be no stars

I was going thru a separation from my husband and needed to liquidate assets. To sell a ring of…read moreparticular value I looked at the popular 'ship to,' auction houses. These were reputable organizations, but I wanted to do business with someone local for transparency. It was a blessing an on-line inquiry led me to JLS Diamonds and Jim Dinse. The auction house companies could only offer me a fraction of what I wanted for my diamond solitaire ring; less their commission, and only if they could sell it. On the contrary, Jim actually found a buyer for my ring before I even met with him; and before my ring left my possession. In fact, Jim paid me exactly what I wanted for my ring via cash transfer on the spot! Jim turned a stormy time in my life into a rainbow with a pot of gold! I could not be more grateful! One Month Later ..... I was so grateful and impressed with Jim's professionalism, honesty and integrity, I returned a month later to sell him a coin collection. I trusted Jim implicitly. Jim paid me TOP DOLLAR for it and I was actually shocked at its value.! I am definitely going to shop with JLS Diamonds and Jim Dinse FIRST for my jewelry needs before shopping retail in the future! If you are looking for a resource in this market don't even think about it; CALL JIM AT JLS DIAMONDS NOW AND MAKE AN APPT! You won't be disappointed!

This is my second time selling gold to JLS and once again I had a wonderful experience. Jim is…read morealways friendly, professional, and makes the entire process easy, smooth, and stress-free. I appreciate his honesty and excellent customer service. I wouldn't hesitate to come back again in the future, I highly recommend JLS LLC to anyone looking for a trustworthy place to sell their gold.

This is an excellent place to sell your gold or jewelry. They give great prices and excellent…read morecustomer service! I will only be using them in the future for any valuables I need to sell. They also know coins very well! I'm looking forward to bringing my coins in. The guys that work there are great!

the service is excellent I recommend you going there if ur…read morelooking to buy good quality jewelery

Sandra at zales is the girl you want to go to! She's so friendly and gives excellent customer…read moreservice! I had a slight issue with rude customer service with this store a week prior, with another team member but Sandra has really put my faith back into the sales team! She deserves a raise!!! Thanks again Sandra!!!!!

Bought a plated ring, and less than one month later, it was completely tarnished and had turned…read moresilver. When I went back they re-dipped it for me and not even one week later the color is gone again. They told me it should be redipped every 6 months- yet it has lost its color within a weeks time. I don't wash my hands or the dishes with my ring, I'm very careful with it and the color has tarnished completely, very easily. Super upsetting.

My fiancée and I went to look at wedding rings & bands, the male salesmen was being very pushy with…read moremy fiancée. He kept telling her she didn't know what she wanted and saying what she wanted was the wrong choice. Not worth stepping foot in there.

Amazing site, staff owners, location and value for quality jewelry, colectables, engraving. Go see…read moreJames, Courtney or Rebbeca on Monday to Saturday as closed Sundays.They open 10am and closes at 6pm Monday to Saturday.

Beware! Cheap jewelry and no accountability at this store. I got married this year and we bought a…read moretotal of three rings at this outlet. We spent thousands of dollars. My wedding band had tiny diamonds lined up across the front and I loved it. However, less than six months from purchasing it, a diamond fell out. We brought it back and used our warranty to get it replaced. Two weeks after getting my ring back, another diamond fell out. I want to wear my wedding ring, and I can't because the poor quality of this ring can't keep the diamonds in place! I asked my husband to ask them to exchange it for a plain gold band so I do not have to go back every two weeks to get the diamonds replaced and they said no! They want me to keep wearing their cheap jewelry and keep going back to the store for them to fix their trash. Do not buy rings from them. They do not care about the customer and after all of this. They wanted to charge $5 for a plastic piece to keep my two rings from sliding to the side. Cheap cheap cheap. There's other jewelry stores that take pride in their product. We will never purchase from Kay jewelers again and hopefully you do not either.

My family and I have been shopping at the Kay Jewelers Outlet in Vacaville, CA for over a decade,…read morealways using the same store account and never once had an issue until now. In 2023, we made two purchases assuming they would be processed under the same standard credit terms we've always used. Months later, our monthly payments nearly doubled, and our account balance jumped from around $4,000 to over $7,000. After looking into it, we discovered that the store had placed both purchases on a promotional financing plan which is something we were never offered, explained, or agreed to in any way. The store employee admitted the error and even provided a written statement acknowledging the mistake. Since then, we've spent months trying to get this resolved. Unfortunately, the financing bank they use refuses to help, and Kay Jewelers has given us the runaround at every level from the store employee and manager all the way to corporate supervisors. Calls go unanswered, follow-ups are ignored, and no one has offered a real solution. We've always paid on time and now we're stuck with unfair interest charges caused entirely by a store error that no one is willing to take responsibility for. This experience has completely shattered our trust in Kay Jewelers, and we will never do business with them again. If you value transparency, honesty, and basic customer service, take your business elsewhere. What started as a simple billing mistake has turned into a long, frustrating ordeal and if it happened to us, it could happen to others too.

Made an appt here to sell some coins. The staff were so incredibly friendly. They were…read moreknowledgeable, transparent, and their offers matched what we had researched earlier. They even took some extra time to ask questions about my family members and the story behind some of the coins. They have such a unique collection of pieces for sale, so much to look at. Highly recommend stopping in and checking it out.

Excellent selection of eclectic goods, jewelry and coins. Staff is courteous and friendly,…read moreknowledgeable and takes time when assessing items. Make an appointment if you're looking to sell anything, they DO get busy, and it keeps the 'flow' smooth for everyone...

I had a VERY bad experience here. I love to shop and support local and I'm Chamorro from the…read moreSacramento area so when I heard about island Stylez , I thought it would be nice to get my mom a bamboo bangle for Christmas because she's always wanted one and none were passed down to her. I finally got time to go all the way up there and check them out so I walk in and it kinda has the same vibe as a cigarette shop. It's not very well organized at all. But who am I to critique? My room is a mess so I moved past that and I ask about the bangles. The man mentions an adjustable bangle, but I say that I want the solid bangle in size 7 1/2 to 8. He shows me the bangle tells me it's $125 and I say that's perfect because it's sterling silver and that's worth it!! I ask what their return policy is and he tells me 14 days at this point it's December 9th so I asked if they have any holiday promotions because it's going to be a Christmas gift for my mother. The man tells me no and to check back next week. I think that's kind of odd because normally holiday promotions begin after Thanksgiving but it's a small business, maybe they do things differently, I understand. I called back the next week like he says and I ask if they're doing the holiday promotion and he says still not doing it. Check back next week. At this point, it's December 14th or 15th checking back next week is just grabbing it right before Christmas. So I asked him if he can write down my phone number and call me when it begins. The night of the 15th I get a text message saying that holiday return policy began November 27. That's a little annoying, but whatever so I sent my fiancé out to go buy it. To our surprise, they said the price is now $175. $50 is a pretty big jump. So they say that $125 is the price for the small adjustable one WHICH I DIDN'T LOOK AT. We ended up purchasing because my mother has wanted one for her entire life, but I don't think I will ever come back here again. To anybody looking for a less expensive alternative I found Rosa Marina's I haven't ordered from them yet, so I can't vouch but I'll come back and let you know if I do. EDIT: The response that I received by the owner claims that we were offered a discount but it was a military discount... even putting the more expensive price off aside I found this rather unprofessional given my multiple time calling for the holiday exchange and the improper quote. I'm not one to write many bad reviews and a positive for this is my mom loves her bangle.

If you're looking for island wear this is the place to be. Wide selection every ting. I promise…read moreshe won't walk away with nothing.