I've read the not-so-pleasant comments about the owner of this consignment shop…read more Today, I observed a person with a consignment -the owner was not very pleasant because the customer didn't have their consignment paperwork. Second: I asked for the sticker price tag that was on the crystal vase, she said she already threw it away. I just wanted to write about additional discount on the crystal vase because of the length of time in the consignment. The longer items are at the shop they get discounted before being returned to the customer if not sold Third: I purchased a crystal vase, but the owner put it in a plastic bag. Fourth: I handed the owner my card to pay, and when she gave it back to me, she laid it on the counter instead of putting my card in my hand. There is excellent eco-friendly sustainable value in consignment shopping but today not an outstanding customer service day at Pass It On Consignment Store.

The selection of furniture, lighting, and decorative accessories is often exceptional, with fair…read morepricing and researched descriptions of the finer pieces and the period (antique, mid century, modern). I have shopped there many times over a period of years. The owner consistently treats me in a way that suggests my business is not valued or needed. After my experience there this afternoon, I will never walk in that store again. Consignees, sorry, the purchase of your items has been lost. Take them elsewhere. ​​​​​​

I have been shopping at Purple Turtle for well over 25 years. Most consignment shops come and go,…read morebut the longevity of this one speaks for itself. The selection is fantastic and everything is so organized. You are warmly welcomed when you enter the store and the sales people are so pleasant and helpful when you have questions regarding fashion. The value is second to none for high end brands and much of the merchandise is brand new with tags still on! I am often complimented on the way I dress and it's because I buy clothes at Purple Turtle that I could never afford at retail. Love this place!

Third time I've tried to schedule an appointment over the last year to potentially consign nice…read morename brand items. Previous in store requests were months out. This time, in person, they can't schedule an appointment but I can come back Saturday (tomorrow) & then they can schedule an appointment. All that talk they could have just scheduled & never a thank you for my business. The way I was treated, If I wasn't white, I'd assume they were racist. I guess I don't look the way they want me to look? I heard them schedule an appointment while I was in the store with someone with a typical time frame. Don't waste your time unless maybe they already know you I guess. Maybe why their selection is so sad. Looks like a dodged a really large bullet reading a previous review with unable to get paid for sold items & get back their unsold items.

I love the service the cashier talked to us for a while she was so funny!!!…read more They have a wide variety of whatever you needs, especially rugs and bed covers. Everything is sooooo cheap!!! I got a beach tray with a cute bowl and it was only 3.99. Going back for sure Ps try the fruit drops so yummy Overall most definitely 5 stars

This Home Goods is rearranging all their home goods items. The store seems new with the refreshed…read morelook. Plenty of staff around with the move to answer questions about where an item might now be located. Still a fabulous selection of home goods products it just depends what you are looking for. I always check sale/reduced items area for a bargain.

I love visiting here. It is clean and always has cute items for sale. I want to sell some of the…read morejewelry here, they consign items for you. On this past trip I got a pair of earrings and a cute top for only 14.00. I saw a super cute shirt I didn't buy but haven't stopped thinking about! Maybe I will go back for it!

I placed an online order because of my distance and I am beyond pleased with the order I received…read more They made the experience so enjoyable. The package was colorful and inside the package my clothes were wrapped in tissue paper and a ribbon that was tied in a bow. Well done ladies and thank you for all your efforts to make my purchase one to remember!!

Customer Service is chefs kiss. The ladies who work here are insanely kind and honest but…read moreprofessional. The quality of the clothes is beyond mind blowing. Literal pieces of art. The stitching, fabric, materials...100% incredibly wonderful genuine quality.

I haven't been to this store physically, but purchased something online! It shipped out super…read morequickly, was well packaged, and came with a handwritten note! Would highly recommend shopping with them online and would definitely stop in if I was ever in the area :)

Great selection of vintage clothes, I wish they were in Orlando, resonantly priced. Loved the $5…read morebin in the store. Staff was very friendly. Total thumbs up.

Wonderful addition to the city! Friendly and knowledgeable staff that were very helpful. I have…read morebeen to this store three times and have left with purchases all three times! highly recommend you checking it out!

my experience was less than pleasant. I called a few weeks prior to going in to consign and was…read morenot advised having to call prior to going in. also was not advised of the size of box to use. when I went in I felt anything but welcomed. I clearly was inconveniencing ther person (owner). she did go through my things quickly but I can tell you she passed on items that were in better shape than things on the racks. I will not be consigning again with this establishment due due not feeling welcomed or appreciated. without the consignors there would be no business

Love this shop. Great prices and a great assortment of clothing and home decor. Lovely selection.read more

I am going to go ahead and give this thrift shop 5 stars simply because whenever I am in town, if I…read morecan't get in there I know I'm missing something. This is a thrift shop but does not carry furniture or large items. Most of the store is women's clothing in all sizes from Petite to Plus. There are small children's and men's clothing areas. There are also children's toys, books, purses, jewelry, shoes and some accessories. There are also several small areas with linens, collectibles, small appliances and kitchen wares. One negative is a Keurig I purchased with a tag that it works, but it didn't. It turned on but that was it. I imagine they checked it came on and assumed someone would not donate a non working item. But I paid $15 and consider it a donation to their charitable contributions. OK so the clothes are pretty much exclusively in very good condition or new. They do mark up designer brands and new items with tags. I paid $25 for a Michael Kors dress with tags, and $8 for a new child's outfit. They have easily accessed dressing rooms and a speedy check out process. They offer a frequent buyer card with $10 off when filled. The store is crowded but very well organized. Clothes are hung by type, size and color. So if I am looking for a white long sleeved shirt size small, they are all hung in one place. One positive/negative is their amazing store window displays. They decorate the windows seasonally with the best of what is donated. It is incredibly enticing to see all the wonderful items that might be available inside. The catch is that NOTHING in the window is available for purchase until after the season is over. The Christmas windows items will be available January 9th at 10 am with the line forming early. So if something you have been wanting appears in that window display you will need to be on hand at a very specific date and time, like an estate sale or auction. Because I don't even live in the area, I pretty much don't even look at the windows since I can't buy anything there. I see from other reviews the store windows cause lots of angst for shoppers and for staff apparently. But since I know the deal I just accept it. One review from 2019 talks about a children's play area. I have been shopping here 10 years at least, and there is no children's play area. There is an area of toys for sale. When I was in last week 3 small children were tearing up the toys in there and screaming into a Frozen karaoke machine. When they put it down for a minute I scooped it up and bought it for my granddaughter. Yes, it is an alcove but every toy, book and game is priced so obviously for sale. Who in the world leaves a 2 and 4 year old unsupervised in a thrift shop toy sales area? So consider that if you read it below and wondered about it.

I've been trying to find the time in my hectic schedule to pay this shop a visit which is no easy…read moretask as they keep strange hours and close daily at 3pm. Some unexpected time off from work allowed me the opportunity yesterday, but my visit was disappointing. I honestly was expecting much more from this store especially since other Mennonite run thrift stores in the area are superb. First off let's talk about that parking lot. It's a congested, tight mess. Once you get in IF you find a spot good luck getting out. Don't even attempt it if you're not good with backing up or in a huge vehicle. There is street parking but it's also hard to secure and metered. Secondly I was surprised by the lack of current styles and the high prices on adult clothing. Being that Lititz is one of the coolest small towns in America one would think the donations would be too. Most of the ladies clothes looked like it was donated from nursing homes. Quality was ok but the styles were just plain old. Kids clothing was better but very limited. Overall I felt all of their departments were limited except for books. Toys and kids clothing was priced well for thrift but I felt everything else was high. Than there's the ladies at the counter...bless their hearts because they're probably volunteers but....they don't listen for crap. A long winded customer in front of me was engaged in conversation with the TWO cashiers. I was only half listening but heard her mention no less than three times that her grandchildren were twins. When she whipped out a picture both of them replied "are they twins"?????? Were you listening?!? So when it's my turn to cash out I handed the one an item I didn't want and asked if I could give it to her. She acknowledged that I didn't want it, only to ring me up! Both woman were probably only a decade older than me so you can't blame old age! I did buy a blender which I thought was a decent deal. It had a note that stated that it worked but anyone that buys second hand appliances would want to try for themselves. It's not uncommon for something to "work" but have motor issues (thus the smell) so I asked if I could plug it in somewhere to see. Cashier #1 was like but it works and acted like I asked her for her firstborn child. A second employee had the same reaction. No one was accusing anyone of lying I just asked, politely at that, if I could see for myself. Their reactions, especially surrounded by other customers was embarrassing and unnecessary. Given the lack of things I would want to buy, the size of the store, the prices and style of adult clothing, their inconvenient hours, the hot mess of a parking lot, and overall lack of professionalism in their employees this is one thrift I'm gonna pass.