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    Tredup's

    3.3 (19 reviews)
    Closed Closed

    Services - Tredup's

    Bumper repair

    Auto frame testing

    Rear-end damage

    Auto steering and suspension repair

    Tredup's Photos

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    4 years ago

    Called for an estimate and the lady answering the phone hung up on me. Very rude. Won't call them back ever.

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    Ask the Community - Tredup's

    Review Highlights - Tredup's

    Marie who answers the phone is extremely pleasant and easy to work with.

    Mentioned in 3 reviews

    Read more highlights

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    People searched for Body Shops 1,521 times last month within 15 miles of this business.

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    TOTAL Collision & PDR Hail Repair

    TOTAL Collision & PDR Hail Repair

    (11 reviews)

    WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.

    I would highly recommend Total Collision. Unfortunately, I've needed to use their services twice…read morein the past year. Both times they offered quality work and exceptional customer service. They saved me money and went above and beyond to get my car back on the road.

    Gerber Collision & Glass

    Gerber Collision & Glass

    (13 reviews)

    Stopped in to get an estimate to repair few scratches on a bumper. Two ladies in the office barely…read moreacknowledged me walking in. When I asked if I could get an estimate, I was told that it cannot be done because she is too busy and is in a middle of something, and she has next appointment at 11AM (it is 10:10AM Thursday, not one single other customer around, empty parking lot). Then she says that I have to make an appointment for sometimes next week! You got to be kidding. Customer service at its "best". And she is acting like she was doing me a favor by even talking to me. I went to different body shop which I used few years back located in St Charles. Day and Night experience. Busy place humming with activity. I got an estimate within 15 minutes and planning to set up an appt for doing the repairs soon. If you are looking for even a minimal level of customer service, business where they treat you as a customer, not nuisance, then Gerber Collision in South Elgin is definitely not the place you should even consider. There are many other good, family owned (not franchise or corporate owned) body shops around which will value your business.

    My experience with Gerber in South Elgin was excellent from start to finish. After being in a…read moresomewhat minor but uniquely frustrating car accident with my brand new car where every single person I had to engage with along the way was either incompetent, indifferent, or both, it was a huge relief to come to Gerber for the final leg of the whole ordeal. Selena and Maria were both so friendly and made the entire process really simple- from getting the initial quote to dropping my car off and getting the rental car to keeping me updated on my car's repair status to the final pickup. I really appreciated how communicative Selena was with the twice-weekly updates on the status of my car. I also greatly appreciated how easy the rental car process was. They took care of everything through the rental car company for me, and the rental car company picked me up promptly after I dropped my car off. That whole process was really seamless. Also, most importantly, my car looks as good as new!

    Tredup's - bodyshops - Updated May 2026

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