Chase Coillins was my apartment locator. Quit on me after a week…read more He contradicts himself and absolutely not helpful whatsoever. He is always too busy to look for apartments for you and says one things and does another. Kept sending me to apartments that were way out of my budget after we have several conversations. He gives excuses for why this or that and is beyond unprofessional. Please do not use him if you use this company as your apartment locator. He is horrible. Be mindful! After a conservation with the owner and a new apartment locator assigned, I was beyond excited and satisfied with Miss Jennifer Nguyen expertise. She was able to find me apartment, not only approved the same day but in a perfect area and where I needed to be! I recommend using them and asking for Miss Jennifer personally as she was absolutely great. Her professionalism was fantastic and her services were top-tier.

I own a property management and real estate brokerage, so I regularly work with renters and…read morerelocation clients. When we do not have a single family home that fits their needs, One Place Locators is who we refer them to for help finding an apartment or townhome. Michelle is the locator I refer to most often. The feedback I received from my referral clients is that she is thorough and incredibly knowledgeable about the Austin rental market. She takes the time to understand the situation and provides thoughtful guidance. When Michelle is unavailable, Jess and Anna have stepped in and have been just as awesome. Both are also professional, responsive, and know the market well. We are very selective about our referral partners, and its nice to know that anyone we send to One Place Locators will be well taken care of. They are a reliable & knowledgeable team that I am always comfortable recommending. Thanks for taking care of our tenants and referrals One Place Team! On behalf of Ignite Property Services, we appreciate you!

Quality Photos are a must for posting a rental on MLS. Scott delivered! Always quick to respond,…read moreflexible (fast and easy to schedule), and a fare price.

We used Austin Listing Photos to get pictures of our rental property to post for rent on Zillow…read more Scott was responsive and the price was great for the quality and number of photos we received. It was easy to schedule and he was out there within a day to take the pictures. We received the photos the next day (such a fast turnaround). The photos were detailed and thorough and showcased the home in a way that made us feel great about the listing. I highly recommend Austin Listing Photos and Scott for your listing photo needs.

Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

I am the first renter of a new complex. I moved in & my unit had not been cleaned. It's a brand new…read morebuild so there was a lot of dirt on the floors, debris on carpet, sawdust in my drawers. Cleaners came 3 weeks after move in & vacuumed, mopped the floors, cleaned toilets and changed trash. They were there for less than an hour. After move in, they changed my house number. No notice was given, no lease amendment was signed prior to change. I found out when I got back from visiting family. I then was told "It's not a big deal just call the companies to get everything fixed on your bills". it took an entire morning (4+ hours) to get things fixed, with no compensation. I still do not have my mail key and I have been here 3+ weeks. Every time I ask, they tell me to go to USPS & it's not their responsibility. I went to USPS and they did not have the keys which I told were dropped off. Still no mail. Overall, not a great first impression. I am military & move around a lot. I would not recommend this property management to future movers. I love the builder, Maurice. He is very kind & attentive, he's actually assisted more with the utility switches than anyone. The place is great, minus all of the things listed above. Moving across the country starting over again at a new duty station, this has been less than ideal. Very much added stress that could have been avoided. I believe they moved me in way too early. ******** Within an hour of posting this, they did reach out to me and were incredibly professional & attentive to my feedback. I was assured it was taken seriously, so I do believe these issues will be completely resolved for the next tenant.

I toured Flora apartments and Dylan helped me. He was very knowledgeable about Flora as well as…read morethe UT campus. Flora was very clean, has underground garage parking. Nice features.

I love this property! I have been looking at relocating to Austin for a new job. The leasing team…read morewas fantastic! Shout out to Connie for sharing her experience in moving here! Fingers crossed job comes through!!

We have moved a bunch of times and these are the best movers we have ever used. We moved from a…read more3-story townhome to a 2-story single family home nearby in Austin. Sebastian & crew were awesome. They were extremely professional and efficient--they did the whole move in 4 hours, including taking apart and reassembling some difficult pieces of furniture. Based on our estimate we were expecting it to take at least 6 hours, and cost is largely based on how much time it takes, so they saved us hundreds of dollars by being so quick. Communication before the move was also very easy with a virtual walkthrough and lots of details by email. 10/10 would hire again. Thanks y'all!

Another exceptional move! Probably my 4th time using…read moreEinstein after a horrible move with White Glove. Highly recommend.

I've lived here since the building opened in 2024. Towards a certain point, car burglaries have…read morebecome the norm and are expected. I go to sleep stressed out about my car, smashed below where my head lays. My car has been broken into twice now and Midtown Highline has not done anything about it. It's been a 6-month frame and no meaningful actions have been taken. They claimed to have hired new security but as a resident active at all times of day, I have not seen a single one. Can you really claim you have security if they do not provide security? Can you claim you have deterrents if they do not deter anything? I don't feel safe here knowing there's an assailant trolling through the garage, looking into cars and breaking windows. I'm trapped in my own personal nightmare. Condolences are cheap and don't bring back my lost money. My car has cost over a projected $14,000 to repair before insurance. To address these burglaries and break-ins, Midtown Highline tried holding this silly little town hall style forum where community officers and liaisons showed up. There was 3 of them attending and 2 residents including me. This was on a Tuesday at 5:30PM (5/20/2025). They sent the greenest leasing agent to represent them. Why? Get this: our Community Manager Trent Dodson was on vacation. For a RESCHEDULED MEETING. Our forum was already rescheduled and this is their best foot forward??? The new girl barely knows what's going on. When asked why these things were happening, she took a moment to blame it on us being affordable housing... As if someone's income reflects the morality of their character. Perhaps she's elitist, perhaps she's right that our neighbors are conducting an inside job as some of my fellow residents have mused. She left 30 minutes into the meeting while I was speaking to an insurance agent outside about my vehicle. Oh, I guess the leasing office does close at 6PM, how silly of me! Do you (reader) see what an absolute mess this is? Does it feel like they care? To be quite frank, I don't care if the Holy Grail itself was on my dashboard. No stranger should be touching my car in a gated garage. I met with a regional manager to demand recompense for their obvious negligence. They dodged me left and right, with the whole spiel about how they care about me as a resident. None of it fixes my car or brings me back any money I've spent. I must say that the maintenance crew is decent. If you're thinking about leasing here, I now strongly advise against it if you're trying to keep your car safe. For the final cherry on top and a reward for reading, I'll serve you all the juicy pictures of my car being desecrated, twice. Driver side two days before Christmas. Passenger side on a random Sunday. There was nothing 'inviting' in my car. 12/23/2024 and 05/18/2025. By the way they deleted their Google Reviews page since 05/22/25 to reset all their bad reviews. Horrid, dishonest business practice. I will be monitoring closely.

I toured Midtown Highline back in July, and was thoroughly impressed from the moment I arrived. The…read moreleasing staff, Leah and Trent, was incredibly welcoming and knowledgeable. They answered all my questions with ease and made me feel right at home. The property itself is beautifully maintained, clean, and has a modern, comfortable feel throughout. The location is super convenient, making it easy to get to and from wherever I need to go. Move-in day was just as smooth and positive as my initial visit. Raya was the one who helped get me all squared away, and she was amazing! Even though she was working by herself and managing several other move-ins at the same time, she still took great care of me, and I'm sure everyone else, too. She made the process easy and welcoming, which I really appreciated. I also want to shout out the team for following up in the days after my move. They checked in to make sure I was settling in well and quickly addressed a couple of small concerns I had. That level of service goes a long way and made me feel truly valued as a resident. I'm so excited to be part of the Midtown Highline community and truly feel like I've found a great place to call home! I'm looking forward to interacting with my neighbors and others here. :)

Estela was amazing throughout the entire process. She was there every step of the way for my…read moreclients. They needed more one-on-one help with submitting documents, and she was always available to answer questions. It didn't matter what time it was--she always picked up the phone for me and for my clients. It truly matters who you have handling the loan process if you want to make it all the way to closing smoothly, and Estela delivered top-notch service. I highly recommend her to anyone looking for a great and reliable loan officer.

Estela really cares for her customers. Most people are in it for the money however I see and hear…read moreher strong desire to really help people.

Welcome Home Leasing has been a great company to work with. They are very prompt with repair…read moreissues, and have been kind and sympathetic in regard to the owner raising my rent 33% (I have nothing nice to say about the owners, which really highlights how great the leasing company is in comparison to the people who actually own this property). I appreciate their casual demeanor and openness when dealing with the vagaries of being the in-between person/company (perhaps the other reviewer doesn't understand that they still have to check with the owner regarding what is being done to his own property--that the owner can dictate those terms?). I've dealt with so many owners and property management companies over the years in Austin and in Boston, and Welcome Home Leasing is by far the easiest, professional-yet-relaxed group I've had the pleasure of working with. Since I'm in the process of moving out, I cannot address the deposit, but will append this review if there are any problems with receiving it.

We HIGHLY recommend leasing a home through Welcome Home Leasing. We Have been leasing with them for…read moreover 4 years, and Laura and Sara are fantastic!! They aren't some faceless firm who treat you like a number, and we have had great communication with them. They work with you to find out your budget, needs, desired area, and will do their best to find the right property for you. If they don't have anything at the time that checks all of your boxes, they don't try to "hard sell" you like other leasing agencies. They are very responsive, and have had someone out within hours any time we've needed maintenance. Their rents are fair, and we've never felt they were trying to squeeze us for unreasonable increases. We've had a very positive experience overall.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!