UNDER NEW OWNERSHIP Great SERVICE…read more New computers Upgraded and great service Quick Location is easy in and out

I give this place one star because I can't give it zero. I've brought my jeans here three times for…read moresimple alterations, and each time I've been told they can't help me. I only need the legs taken in or sleeves shortened. The service is rude. Yesterday, when I walked in with jeans to hem, she cut me off before I could explain what I wanted and said she couldn't help. not only does she seem to not want the business, but it seems like she is rather incapable of doing anything other than selling a hole in a sock.

Excellent dry cleaning. Customer service is great. Reliable and cares about their customers.read more

Cleaning and laundry are good, but I'm giving two stars because I recently discovered that I was…read morecharged twice for my order about 30 days prior. There was no subsequent credit to my account. It is unlikely this was an oversight, because businesses get a daily accounting from credit card services. I did not go back to complain-just don't have the time.

I haven't needed dry cleaning service for quite a while, especially since I retired. So I don't…read moreregularly wear a dress shirt, suit, and tie. Now it's more like two or three times a year for my consulting business. I read the care tag on the shirt and actually thought about washing and drying the shirt at home but that would then require ironing it myself...so, not happening. So I put the shirt in my car and was imagining it being driven around for months before I remembered to finally drop it off at a dry cleaners. So while I was sitting at a red light I happened to look across the intersection and saw Custom Village Cleaners. This was not news to me by as I drive past Custom Village Cleaners two or three times every week on my way to check the PO Box. I just hadn't consciously thought about where to take my shirt. I decided this was a sign so I pulled into the parking lot, grabbed my shirt, and went in. I was greeted immediately and asked how much it would be to have a dress shirt cleaned and was told two dollars...sounded like a deal to me. This was Thursday late afternoon; she asked if there was any hurry for it and I said no. So it would be ready anytime on Saturday. I went back Saturday and was again greeted immediately, I presented my ticket and she retrieved my shirt, clean and bagged and on a hangar. They have a sign if you are in a hurry that says "In by 11 out by 4" that is good to know. And I like to support neighborhood businesses that do a good job so this worked out well.

We've been using Custom Village for years for dry cleaning, shirt laundering and occasional repairs…read moreand alterations. They've always done a great job at a reasonable price.

I was desperate to find a place I could drop off a black suit to be ready for a family funeral. The…read morefuneral would require some unalterable travel, therefore, an exact time existed for which it had to be ready on an upcoming Monday. It was already later on a Saturday afternoon in July 2020 when the virus was rising and affecting businesses differently, making it essential to make real, old-fashioned phone calls. It was my only option, other than driving around everywhere, or depending on oft-erroneous times posted online, to suss out hours of operation during this devastating time. I called four other dry cleaning establishments in the Rochester Hills area before I landed at this GEM of a business. That Saturday, I walked in the Martinizing location, not calling the fifth establishment of the day, because I happened to be running errands right near the place. They had an "open" sign, clearly visible. The woman who greeted me, and I will return to find out her name, made me feel calm and relaxed and cared about. I have no idea how she did it, because I gave her little information to go on, but she took the facts I did give her and from that, made me feel warm. That's the most important part of this, besides that the place was COVID-19 regulation complaint. It was a pleasant surprise after having researched four other places for dry cleaning that afternoon, that they were the first to have regular Sunday hours. Additionally, they were open until 7PM Monday, which was helpful and accommodating to my schedule. The man who assisted me at pick up had a similar professionalism that the woman possessed, and adjusted to my level of friendliness and talkative, or not-so-talkative, nature and moods. Impeccable manners. I noticed and appreciated this. The reason I am writing this review though, and investing my time and energy to do this as a single mom of two teenagers, is because the woman with whom I dropped the suit off on Saturday, responded to my situation with the funeral when I brought up COVID-19, and she opened up with information about losses that other local business people nearby had experienced. She was sensitive to my situation, and simultaneously, not overly emotional. She was genuine and cared about the community in general and the business community around her. Nothing about the exchange was political. She was a good human being. It showed. She had restraint and when I opened up, she did just enough. It shined because she had a heart for this community. I hope she sees this because it's wonderful to have renewed faith in humankind when you come across genuine caring, not just some social media like or dopamine hit off a heart icon. The dry cleaning was perfect. I wish I had photos, but it was for a funeral and so it wasn't that kind of an event. I will exclusively maintain my dry cleaning at this location in Rochester Hills.

Had an invisible zipper installed, these are a real pain to do. The tailor only charged $15.00…read more I checked around. ..that's a good price. Next month a $30.00 bundle is 30% off plus today they gave me a $5.00 off coupon and can be used with the special..yippee. ..

In August 2026, my wife dropped off a new two-piece suit (blazer and matching pants) with an…read moreestimated completion time of two days. Upon returning to collect the items, she was initially told they were not ready and to check back the following day. When she returned two days later, staff informed her that the blazer was missing. Over the next several days, they were unable to locate the item or offer any explanation for its disappearance. Management eventually reimbursed her for the lost blazer, but the lack of tracking and service reliability was unacceptable.

Its a dry cleaners, what can I say. Located in a strip mall with a pizza, Coney and Thai place. My…read morehubby has been coming here for 4 years now and just dropped off stuff last week. They haven't ruined anything , or lost our items. Its not the cheapest, but not the most expensive. Once more, we get our items back. My hubby likes what he likes, and he likes these guys. Elite cleaners has our business.

Quality and great value plus friendly service my former cleaners retired and weren't replaced. So…read moreI'm thrilled to have found a wonderful new spot to take my cleaning.

Outstanding Service!!! The owner, Steve, has such integrity. Another dry cleaner l committed…read moremonths ago to pressing a wedding gown that was being shipped from out-of-state but when the day arrived for the service, they said they no longer had time - with the wedding in five days! HAMLIN CLEANERS and Steve to the rescue! Provided the service and everything was perfect! My go-to cleaners from now on! Thank you!!

We love using Crystal Cleaners because it's family owned, and the staff are always so nice and…read moreattentive. We appreciate the great care they've taken of our clothes the past 5yrs. Thanks all!!

Highly recommend this business! I needed a company that could take good care of my pieces with more…read moreembellishments and was pleasantly surprised. The business was also well very well organized, they give you a ticket that you can bring back when you pick up your items so it made check out very smooth. Like most of the other reviews mention, they don't take credit/debit cards, just cash or checks!

My husband and I come here whenever we need professional alterations done. They do a wonderful job…read moreand we've always been satisfied with the work they do. In fact, this is the the only place my husband wants to take his clothing to if something needs altering. The same goes for their dry cleaning. All of his suits and dress shirts are cleaned here and again the service and quality of work is excellent. I've gotten a couple of jeans shortened and you'd never know that they had to be altered because they do such a great job. To sum things up, we both highly recommend this business to anyone looking for friendly and professional service.

I have been using 153 cleaners for many years, and their service and attention to detail is great…read more Whether it's dry cleaning one item in a rush, or doing an armload of shirts, or repairing something, they deliver with a smile. The owner always keeps her word, and all the employees are very nice ladies.