The Allstate office of Jon Pantone has always been a pleasure to work with... I have been a…read morecustomer for several years now. When I have called the office even at odd hours, they have always got back to me in a very reasonable amount of time.... I have had multiple policies to include my classic cars, and multiple homes that other companies would not touch... Jon said, it would not be a problem... Every year I receive a call approximately 2 times a year from either Jon or his assistant, to see if there are any other ways that my coverage can be improved, on several occasions lowered my rates... Prior to working with Allstate, I worked with 2 other companies that I won't name but, I thought were reasonable, or so I thought, When I received a ticket for a burnt out tail light which for some reason showed up on my record as running a light... they wanted to almost triple my Rates...I then spoke with Allstate who offered me a rate even lower than I had even had before the incident... This year I have had to file my first 2 claims, Jon and his assistant has made the ordeal very painless, It's like working with a friend instead of an agent... you are in good hands with the Jon Pantone Agency...

Ever since transferring to this agency, my wife and I have had communication problems with them…read more Whenever we would email or call them, it would take them days to respond (in the off-chance they DID respond). When it came time for renewal of our policy, we naturally shopped around and found that this agency was charging us about 50% more than most other providers for the same coverage. When I contacted the agent to see if we could work on pricing, he curtly replied that the only way to do so would be to get lesser coverage. Accordingly, my wife and I decided to switch to another provider and, upon informing the agent of our intention to switch and request that he cancel our auto-payments and let us know what all we would need to do, he dropped all contact with us. Like, seriously, I'm pretty sure he just fell off the face of the earth. The agency would no longer return our phone calls, wouldn't respond to our emails, and was uncontactable through the app. The only way I knew they were still in business was that we still got their stupid advertisement emails on an almost daily basis. I eventually had to contact Allstate's corporate office (which took me about an hour to find a way to do, because they want you to work through your agent) in order to get everything taken care of. DO NOT choose this agency. They are unprofessional and rude and really need to work on not getting butt hurt when you decide to switch companies due to their ridiculous prices.

In the past year I have had a roof claim and vehicle accident claim. In both instances I received…read morequick responses and assistance on next steps. I really appreciate that I'm working with a real person that values my business and takes the time to answer all my questions.

When I applied for insurance on may 26 2022 I was given a quote for 140 a month for the next 5…read moremonths and the down payment was 130 which was supposed to be the first month. We discussed my prior accidents and they were even in the quote itself about 2 days later I get a "quote adjustment" for 47$ they claim they (found) more point on my license and another day later I got the next months bill already and I can clearly see it says it needs to be paid by June 12th otherwise it's canceled. I called yesterday and the du@$:):8!3ss says in other words it's not their fault ya da ya da. I'm wait for a call still a day later from management to discuss why I was "misquoted" when I know I wasn't because I only have had 2 accidents and they are saying that the 2 tickets with those accidents WENT seen I'm very furious to say the least while they are still the cheapest in my case even if those 2 are counted for a total of 189/mon it's not bad BUT THERES NO EXCUSE for any o this to slip!! Check my original quote out as you can see both accidents are infact on there and they are wanting to charge MORE please share, Thanks I hope you have a better day then I do!!

The lowest premiums and the best service!…read more Several years ago, I decided it was time to check around to see if we could get lower rates on our homeowners and auto insurance. I contacted two independent agents and one brand-name insurance company. I was shocked at the price range for the same coverage. Jason Brofford at Detweiller-Brofford Insurance checked with different companies to get us the best deal, and the insurance he found for us was $1000 cheaper. We accepted pretty quickly! Every year when it's time to renew, Jason again looks around to find us the lowest price for coverage. This year, our policies are with Erie Insurance, top-rated for homeowners Insurance in the August 2017 issue of Consumer Reports magazine. In addition to saving us money big time, we've been happy with Detweiller's customer service. Emails are answered promptly and a human being picks up the phone. Jason, Zach -- everyone in the office -- is professional and super nice.

Jason has been courteous, prompt and very patient. I just changed companies after 20+ years with…read moreanother "local" agency, and he has been more helpful in the past month than the other company was the entire time I was a client! Very fair prices for more coverage.

Very professional agency with a friendly staff. They treat you like you are a good friend. They…read morehave a couple companies that they work with, so you can get a good rate and you can choose a lot of coverage options. My home policy had a 2% wind deductible and they gave me a quote from Erie with the same deductible as the other coverages. That 2% would be over $5000 and my normal deductible is $1000. Also they had a better car replacement coverage on my car. If my car gets totalled, I get a car 2 years newer. They explained a lot of coverage that noone ever took the time to explain.

From the owner: As an Independent Agent located in Central Ohio, We offer Auto,Home,Life, and Business…read more Representing, Erie, Grange, Progressive, Titan and others

Matthew Linn at American Family Insurance is the best agent anywhere. If you are looking for…read morepersonal touch being able to talk to an agent instead of a machine you will love it! The prices are great I saved over 120 dallars from my last insurance company. The people are warm and friendly location is convenient and service is above and beyond. Try them you won't go back!

From the owner: As your local American Family Insurance agency in Reynoldsburg,OH, we'll work with you to inspire…read moreand protect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

I got to telemarketing call out of the blue for insurance from AAA a month after signing up for…read moreAAA. When I told the guy I was happy with my current insurance He continued to push. After telling him two more times that I wasn't interested I told him that I would be more interested in speaking about canceling my membership to AAA. He made it very clear that he didn't care whether or not I canceled my membership or not. There are so many telemarketing calls you never track down who it was that called. This one I did. Do you want calls like this?

When I came in to get pictures for an international drivers permit, they said that they couldn't…read moretake my picture because their camera and printer doesn't work. So I leave go to CVS get my pictures come back 15 mins later to find out "oh, we fixed it". Then this guy proceeded to greet to greet me with "what can I help you with" followed by "yea I'm from anther building I can't actually do anything useful here." So I wait an additional 20 Mins for the apparently the only person of three people who can help me. Then the woman who did help me nearly charged me for pictures Before I asked what all the charges were about! The audacity and incompetence!

I initially called to get a 6 month policy for our business. After a few months into the policy, we…read moredecided we no longer needed the policy, and stopped payment. This agent called to ask why payment had been stopped, and we stated we no longer needed the policy, and to please cancel it. The agent proceeded to become very angry, and vulgar, cussing, yelling, and making threats to send it to collections and blacklist our business. A year later we're battling collections for obscene amounts to no end in sight. DO NOT USE STATE FARM EVER AGAIN, AND DEFINITELY NOT THIS AGENT!!!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: OH-590450