I am writing this review on behalf of a friend who recently received assistance through this clinic. I wanted to recognize the outstanding service provided by the Referral Department, particularly Leticia Jimenez Sanchez and RN Sophia Ruvalcaba. They demonstrated exceptional professionalism, compassion, and dedication throughout the referral process. Their willingness to follow up, coordinate care, and help move things along efficiently made a meaningful difference in ensuring my friend was able to get scheduled with a specialist as quickly as possible. In today's healthcare environment, it is refreshing to encounter individuals who genuinely care and take the extra steps necessary to advocate for patients. Leticia and Sophia's commitment to providing excellent service and support did not go unnoticed. Thank you both for going above and beyond. Your hard work, responsiveness, and dedication are greatly appreciated and reflect very positively on your clinic and team. read more

Excellent FQHC providing Primary Care to all. The staff are excellent. All sites offer access to all services.

Adding additional comments for dental. Getting a dental appointment can take months or even up to a year. In all my past 3 yearly cleaning not a single one of the dentists told me I needed to see a periodontist due to gum disease nor did I get any advice on managing it. Didn't even know I had it until I went to an orthodontist consultation! I was planning to get braces and have to delay it because I now have to address a problem that should've been addressed years ago. Unfortunately finding a perio who takes state insurance locally doesn't exist and they're only on the west side. Had I known I had gum disease I would've made appointments during my many visits to the west side. Subpar care and it's a joke that they label themselves as "quality care". read more

This place is the worst! Trying to get any real help for my elderly mother from them is impossible. They simply dont care about their patients. Very very disappointed to the point that it needs to be investigated. read more

Only given 4 stars because it took me a few doctors before I found the right one that actually listened to me. However, Stephanie Wheeler at the Clearwater Ave location in Kennewick is AMAZING. She was my OB-GYN, delivered my son and was willing to set up a scheduled induction to make sure I had her (the week of Christmas), is my sons pediatrician, AND my doctor as well. She makes a personal connection with you and is very down-to-earth and is realistic!! She understands that not only not every baby is the same, but that not everything works for every baby! She also is the only doctor that has been willing to find a birth control that is specific to my needs and one that doesn't affect me negatively. I also want to add that the Med Assistant there are very friendly and remember and care about you! I have been to many different doctors, clinics, and locations and this is by far my favorite. read more

The doctor at the clinic is pretentious jerk. Treats you like your neurotic and sends you with home with "lose weight and excesses more". Then he requires you to return in 3 months. Getting a prescription is a major hassle. It usually takes a week and 2-3 phone calls. My insurance has been requiring pre- authorization of my meds, OMG, I have been waiting 2 weeks and the doctor still has not responded! I have been seeing him for over 2 years, he has failed to control my blood pressure or my diabetes. I really need a new doctor! read more

They care nothing about the patients. They strong arm you into seeing the doctor to get a prescription refill as what they're doing to me. Luckily my medication don't keep me alive but vastly affects my quality of life and I can't get an appt for months. Go somewhere else read more

I have called 3 times for help with my husbands meds. No return call EVER. He had an MRI 3 weeks ago and still no answer what was wrong. The pharmacy will no longer help with his medicine. The dentist part is a complete joke. VERY, VERY disappointed in this worthless place. read more

I made an appointment 3 weeks and 2 days IN ADVANCE. They canceled my appointment TWO HOURS before I had to show up. Horribly unprofessional. The reason? Doctor Alan didn't show up to work. They refused to see me, and my only option was to take the soonest appointment TWO MONTHS LATER. Worst customer service or care I've ever experienced. They all don't give a shit about you, DONT COME HERE. read more

My niece went to see a physician (Nitish Jagpal) due to her feeling incredibly light headed during her indoor gym class were she is required to run the 12 minute mile. My niece has had to go to the office several times because she has felt faint. I spoke to the teacher who persuaded me to get a doctors note in order for her to walk the mile and not fail the class. Well, Mr. Jagpal refused to listen to my niece or my husband who was trying to inform the Dr of the situation. This physician was down right rude and unwilling to hear my nieces concerns. Instead writing her a note informing the school she should be able to drink 64 oz of water and consume 5 meals a day. ‍ I would advise anyone who is considering going to the Richland Tri-Cities Community health to rethink their decision. The entire appointment was futile due to one sub par physician. read more

I was seen by Mary Cope who helped me with some back pain. She was able to get me in fast, her staff communicated well with me, and she helped me get to the root of my problem. read more

The ancillary staff is really nice but the doctors treated us like drug seeking criminals. We moved to town and made doctors appts to establish care. This meant discussing all of our meds. When we mentioned tramadol we were immediately told they don't do anything related to pain and would need to see the pain clinic. We said we know. The doctor said "then why did you come see me?" Because we NEED A REFERRAL. My husband was also bleeding during urination but the doctor was too busy telling him he won't treat him to notice. Hubs had surgery not long after for two very large hernias. Don't waste your time. Go to Lourdes. read more

I have been a patient with them for a short period of time, but this short period of time I have experience bad service from TCCH. Today I can honestly say I have never been treated like this ever! The Dr didn't even have the audacity to speak to me. I've worked with top doctors and never seen them turn any of their Patients away like they did to me. I thought doctors have integrity when doing there job? I wasn't there asking for medication all I wanted was to speak with the doctor and rule out some concerns I was having. Thanks to doctors like her ppl at times go with untreated disease or don't receive the proper care they need! Worse Doctor ever read more

I only give this place one star because you have to in order to write a review. This place is the most unprofessional group of unprofessionals. My dogs vet takes better care of my dog than this place does of patients. Dr Mascal is a POS. He would not treat me for a UTI unless I made an appointment and couldn't get an appointment for weeks. I called for a reorder on my BP medication and four days later, still not reordered, I'm out of the medication as of tonight. This place needs to be shut down. These Aholes do not give a rats a$$ about people. read more

Several years ago I had a root-canal and filling done here. They did an excellent job! The staff was also very friendly. Best of all, this was the most affordable solution for me. My procedure cost only $75. I will absolutely go back!!! By the way, to those complaining about the Spanish... I'm a white dude and had absolutely no complication here. It should be understood that most of the clientele happens to be Hispanic so this is a no-brainer. The staff was warm and friendly and very professional (and, yes, they speak English too - lol). La Clinica is a great place and I highly recommend their services to anyone!!! read more

Terrific doctors, especially Doctor Mckay, the podiatrist who has really helped my plantar fasciitis. You can tell he cares and knows what he's talking about. Great service all the way around and lots of new facilities. read more

I loved the service ,everyone treated me great and make you fill welcomed and like you are wanted. I will be going back

Very nice clinic, the staff are very generous. My appointment was at 9:30am, i got there 30 min early & called me in right away. Not 10 min passed and i was already inside and got done with my appointment before 10am. I would highly recommend coming here for any doctor appointments read more

4 star staff competent, Dr friendly, floor plan reasonable. Blood lab needs to be bigger as no more storage. Each employee needs a complete identical stations. read more

I made an appointment with an endocrinologist in October. It was a two month lead time to get in so I took the first opening available on Christmas Eve. I showed up on Christmas Eve and was told the doctor retired and handed a flyer dated saying the doctor retired as of 11/7. It was bad enough not seeing any provider but I got the "so what" attitude from the desk staff besides screwing up all my holiday travel plans. I received no notification or call from TCCH telling me any of this. To put it plane and simple, if they can't handle a simple appointment and cancellation with professionalism, I'm certainly not going to trust them with my health needs. I recommend you see a provider that can handle the simple things. read more

Hey there "Dasha G.", did you ever think that the reason they speak Spanish to you first may be due to the fact that 97% or so of the patients being seen there are SPANISH SPEAKING?? If you have such a problem with Hispanics, Spanish speaking, and I'm assuming anyone that is not exactly like you, than you might want to stay out in Finley (or Kennewick or wherever you are that no one speaks Spanish). And as for living in "Great AMERICA", I am betting that in 10-15 years you aren't going to think America is so great when people like you are going to HAVE to learn another language just to get by in day to day life. Open your eyes-diversity (that means the coming together of different cultures and races of people) is THE VERY THING that does make America great. And P.S......As for La Clinica, the doctors, nurses, and staff there were first rate! I easily could have gone back to my old dentist back in Kennewick, but my new dentists @ La Clinica made me feel at ease and did great work! I also love the environment there and being able to brush up on my Spanish in the waiting room. I plan to return soon!! read more

DR. ZOLESSI RUINED MY DELIVERY! If I could give Tricities Community Health zero stars, I would do just that! Their staff is literally the worst I have ever seen. They are lacking in every area of expertise. I went to the clinic for my first pregnancy hoping to get a positive experience all around, my OB was Dr. Zolessi. Let me tell you how this Dr. Betrayed me. He failed to provide me with the results on my anatomy scan, that he signed off on showing birth defects in my child. He failed miserably and instead of being able to prepare myself for the special needs, and surgeries my child would need I found out at my delivery. I spent what was suppose to be the best day of my life, in tears, confused, depressed, TRAUMATIZED it was literally the most heartbreaking situation I've ever found myself in and I have your clinic to owe all my grief and devastation to. Thank you Tricities Community Health for ruining my experience and not preparing me for the rough road ahead. I will carry this memory for the rest of my life.. read more

This isn't relevant to the doctors or the actual medical staff, so much as the apparently incompetent people working at the front desks. I was sent to a collections agency [keep in mind this is supposed to be a clinic to help people who are very, very desperate] for not paying a balance in full. After taking a look at you, they'll tell you that you need to "Pay the balance in full" before you can actually get any work done. My mother was helping me out with this and was there to witness this as well. After we fully paid for everything [I had a tooth cracked, it was an emergency visit] I was told I'd probably need additional work. I was sent a letter that I believed to be a receipt. After being turned into collections I called to ask what on Earth I hadn't paid exactly. I was told they'd had some issues with incompetent staff members. I never found out if the money we gave them was stolen, or if they just completely didn't mention additional costs, as they had said literally to both my mother and I that no work could be done on my tooth until they full balance was paid ahead of time. We paid on the spot. Just wondering--how exactly is it my issue if your staff screws up? You told me to pay you, I agreed to pay that amount. I did pay it. Why am I being sent additional bills for things I never consented to paying? Now that I have a job I am more than happy to pay this off, but the principle remains. An organization that is going to be catering to people without a lot of money should be very upfront about cost. Not everybody could afford this necessarily, I certainly couldn't at the time, and I want it known that if you come here you risk this happening to you as well. Just keep into consideration that while the dentists were friendly, the nurse I had didn't listen to a word I said either and the receptionists working there are apparently deplorably bad at their jobs. If you go in, demand to know everything they are charging you for now and if they're going to randomly bill you in the future for no good fucking reason. Know that the collections agency will not call you back if you ask to file an investigation, well, at least not for two or three months. As it's apparently--quoth them--"Your responsibility" to pay things I never consented or agreed to pay, and above that was never informed I owed in the first place, I'm doing everything I can to have this investigated. read more

I am a 63 year old American. --- (Irish Indian in mix) My grand father on my Dad's side was Irish. My Grandmother, Native American. They had 8 children. America back then had large but very poor families. No shoes for example. Pants held up with a rope. That grand-father left my grandmother to marry other women (2) in fact. Producing many more children. Welfare was not in existence then. Nor was it is existence when I grew up. (6 kids) in my family. Divorce was impossible to get. Until I was 21. Then they may a law for (no-fault) divorce law. Until that time, divorce was only allowed on grounds of adultery. . (still no welfare then.) that was in 1970. My mother finally have 20 years of a bad marriage, got her GED and became an RPN. There was only one child left at home by then. and welfare was very limited. Just beginning. My mother was not given an income, house voucher, food stamps, nor did she have a boyfriend with a new car. Nor, did she continue to have many more children. making the state even more indebted to her. ************************************************************************************** All! my life I have not been able to get any! medical attention. I was in the Air Force for a short time. That is where I first had any medical or dental attention. Unfortunately I left there, as my morals were so much higher than the Men there...that I did not feel comfortable there. I was single till age 35. Being A (Real) Christian, I did not sleep around. I did not date, as the men in my Church were few and I found none to fall in love with. II wanted children. But, first it was shameful to have children, in Gods eyes and in this society at that time. So really I waited and did not marry till 35. I had 2 miscarriages and did not have children. Being Married now for almost 30 years, we still never had the Insurance to go to Doctors or go to Dentists. We just live as best we can. We are the class of people which O'bama Care will penalize and make us pay a fine, for not having Insurance. So now, You can actually be an illegial alien, from Mexico. Have many illegitimate children, live undercover with your husband, or (many) boyfriends of your many children and call yourself proudly a "Single Mother" And get all benefits. Medical and dental. So this is called the American way. Actually that is not the American way. He is on Medicare, but has never had to. use it, But dental...he never has done. All his teeth are broken, but he has no pain. I however have many broken teeth and am in constant pain. I see many very young women pregnant (Hispanic). and no one in that community wearing wedding rings? Even though there is alot of couples (Hispanic) who are together in that way. I also see a few white women with children without a wedding ring with children. But, the ratio is about 1 to a million. That is just here locally. I believe that most are anchor children and the parents live together, under cover. The welfare gives 24 hours notice for the single mothers to show they are not living with any man. But, mysteriously ??? she keeps having more Children. Now, why is not there a law that all children be put in a school to learn english so that there would be only the Language of our Country. Instead of making it the best job base in the world, for bi-linguals are needed and many jobs now require that you speak Spanish to get a job. So yes! I am sure they are all happy, in this welfare state America has created for her self. Can we just please rename the Country to Mexicana. Now I shall be called "RACIST" for speaking truth. Now this is not your typical post. And I supect the person reading this will delete it without reading much! Now! that is (RACIST) I say all this to say, I cannot get any medical or dental help...and I am Poor. But to really get help ??? you simply get on welfare and get it all. Why do you think the Single Mother is in such great hourdes? It pays! to make Uncle Sam your "Baby Daddy" ...what ever those silly, words mean! --- I feel sorry for the children, if they don't have a father. --- this Country will not flourish forever under these Conditions. And, God is not smiling on America. She has become Immoral. And I just grieve all the more. read more

Horribly dirty place!!!!!! Dont speak English to you....Spanish for some reason is always first, but last time i checked we lived in Great AMERICA !!!!!! dont go there! read more

Worst care ever. Rude, unknowledgeable doctors and staff, DR's show up (I literally mean arrive late to the building) 30 late for appointments knowing they would cancel you if you showed up 30 mins late, falsify records, and are very argumentative if you have any kind of opinion. I wouldn't even recommend this place to an enemy (if I had any). read more