Both myself and my spouse have been patients of Dr. Boon. He and his office staff have provided…read moreexemplary care and concern each time we have needed their care. Both myself and my spouse highly recommend Tri-Cities Digestive Health Center.

Great experience with the doctor and the nurse that prepped me for the surgery. The nurse that did…read morethe info for the consult seemed like she was just going through the emotions. Can remember her name but this had only been my 2nd time being put under for a procedure. So when I was very nervous about the words sub conscious sedation for an endoscopy I freaked out. I don't want to watch a scope go down my throat and I surely don't want to be awake. When I told her that she said it would cost me more for the next level of sedation. I lost it! I became very emotional at this point and started calling my insurance company to figure out how much more I would be charged for the next level of sedation. Insurance assured me it was all covered. I felt better after that point. The gal that did the scheduling was also awesome as far as assurance and calming. I returned to this facility for a yearly procedure after this procedure and had a much better experience.

Absolutely horrible left me waiting on the phone for 20 minutes and again. As I sat in my car for…read moremy appointment hat was half and hour ago.

By far the worst waiting room I have ever had to wait in. A line of chairs like your waiting for…read moreprincipals office and not comfortable at all. Additionally, the front desk staff does not seem to be welcoming at all and was yelling at driver about opening the door. The front desk person checking people in does not explain things to patience as well. I am not even a patient and was just here for my mom but I don't think I would ever come here for a colonoscopy.

OK--if I had to review this office separately from the Dr, my rating would be a bit different…read more First of all, Dr. Mueller came highly recommended from 2 other doctors of mine and I thought he was an excellent doctor; both his bedside manor and his knowledge. I had my colonoscopy at the KGH medical mall and the staff there was wonderful, I wish they were the ones who worked in his office. Dr. Mueller's rating would be 5 STARS! His office staff on the other hand is another story. Complaints: being rescheduled for EVERY appointment I have ever had in the office, receptionist answering her cell phone (person call) while she was trying to schedule me for my next appointment, being rushed when they scheduled me at the wrong time, wait time longer then usual due to them calling back patient in the wrong order, women nurse RUDE and I question their HIPPA certification. I heard them talk about patients first name, last name, DOB's and medical issue out in the front waiting area for everyone to hear. I know there are times when that will happen, but I felt like I knew more about their patients then they did. I questioned myself if I wanted to continue with this doctor, but proceeded anyway. The only person who I have dealt with who was polite and professional was the male nurse. He knew how upset I was at my last office appointment and I could tell when he was apologizing for the office that I wasn't the first person he had to apologize to. Office staff rating would be zero stars.

I have been ill for many years with stomach and bowel problems. Regular meds didn't work for me,…read moreand he told me to use tumeric tablets. He said it does nothing for some people and like a miracle to others. It was a miracle solution for me. He has also told me other natural remedies, that have worked on issues as well. I love his wonderful bedside manner. He is sweet, extremely knowledgeable and very kind. He does not hurry you, and takes whatever time you need to discuss your problems. I have recommended him to several people. He will be my gastroenterologist as long as I live in the Kennewick area. Excellent, excellent doctor!

Won't accept new referrals for inflammatory bowel disease. It's like they don't even want to work.read more

Dr.Gildmachee made me very sick after a colonoscopy and I was very sick in bed for months basically…read morewasting away, calling him up, crying in excruciating pain and he dumped me terrible and because of him, I can't get any other care of there with any of the other G.I. doctors cause he dismissed me

Doctor sees patients and Will send out two pharmacies prescriptions for people for their pay…read moremanagement but the Tri-Cities is no longer at any pharmacy filling their medicine so it does me no good to go to them anymore So I can't say I get any quality care from them anymore because the quality care at their office is nonexistent when you don't get what you need to help your conditions from them any longer

Dr. Manawadu is amazing and I love his P.A. Rachel. The office staff are friendly and courteous…read more They have always gone above and beyond for me.