Excellent wait time courteous staff I would highly recommend this office for all your digestive health needs.

Both myself and my spouse have been patients of Dr. Boon. He and his office staff have provided exemplary care and concern each time we have needed their care. Both myself and my spouse highly recommend Tri-Cities Digestive Health Center. read more

Great experience with the doctor and the nurse that prepped me for the surgery. The nurse that did the info for the consult seemed like she was just going through the emotions. Can remember her name but this had only been my 2nd time being put under for a procedure. So when I was very nervous about the words sub conscious sedation for an endoscopy I freaked out. I don't want to watch a scope go down my throat and I surely don't want to be awake. When I told her that she said it would cost me more for the next level of sedation. I lost it! I became very emotional at this point and started calling my insurance company to figure out how much more I would be charged for the next level of sedation. Insurance assured me it was all covered. I felt better after that point. The gal that did the scheduling was also awesome as far as assurance and calming. I returned to this facility for a yearly procedure after this procedure and had a much better experience. read more

Tri-Cities Digestive Health Center - Front of check in - Gastroenterologist Near Me - Kennewick, Washington

The moment I walked into the facility I was warmly greeted by the receptionist. My wait was minimal. When escorted to examination room, again I was treated with the utmost respect and professionalism. When Dr. Boomponmanee (Boon) entered the room he greeted me warmly and made me feel like I was special, not just another patient. My examination was uninvasive, gentle, thorough and completely professional. You can tell he's very educated and knows exactly what he's doing. I felt well cared for by a knowledgeable physician. He recommended I have some blood tests and imaging done prior to my procedure because of past medical history. I have full confidence in Dr. Boon. read more

My husband suggested I go to Dr. Boon after his colonoscopy was completed at Tri-Cities Digestive Health Center. He liked that Dr. Boon is board certified and very experienced. I am glad I listened to my husband. Dr. Boon explained everything and is an excellent doctor. read more

Crystal clear in the instructions, on time, thorough. Excellent patient care. Highly recommend.

I have been a patient of Dr Boons for many years, Dr Lam before him, more than 30 years total. Dr Boon has kept me healthy even with several auto immune disorders of the colon. It is hard to find doctors who are both competent and patient focused. Dr Boon is both. I would not hesitate to trust his judgment and recommend him to my peer group. If you have digestive health issues, he is the go to doctor in the Tri Cities. One thing I would change due to demographic changes in the country. Not everyone can have a driver wait for them at the facility. Not everyone has friends or family that can take a half a day or more off work to sit and wait for the procedure to be done. If I don't preceed my wife I'm not sure how I would accomodate that requirement. I have searched and I can find no service in the area that accomodates waiting at the facility while you have the procedure and recover enough from anesthesia to be taken home. read more

I needed a procedure done & they told me I had to have someone wait for 2 hours while I had the procedure done. I just moved here & have no friends or acquaintances that I could ask to do this for me. They then told me I couldn't have the procedure done even though I said I could do an Uber both ways. They made me feel like a loser because I didn't know anyone. Rules should be made to be adjusted so everyone could benefit from the procedure. As it stands I could very well have cancer & could die because I didn't have this procedure. I will definitely have my children sue them for malpractice. They had all these signs posted everywhere on what a great company they are - I beg to differ. I would not recommend anyone use this facilities! read more

Dr. Boon is great as is the rest of the staff. I was able to get an appointment in less than a week. Dr. Boon gave me excellent advice to my condition and was delicate with his exam. This was one of many visits to his office since 2012 and all have been top notch! read more

Highly recommend, I never have any problems. Staff is great. Dr.Boon is has been doing my endoscopies and colonoscopies for years. I trust him as well as the rest of the staff! read more

The whole staff was professional, know ledgeable, answered our questions and we were able to get in quickly for our procedures. My husband and I were 2 years over due for colonoscopy. so glad we found them and had this important lifesaving screening done. covered By our insurance and half the price as well. I would give them 5 stars! read more

Best Digestive doctored around. Kind, thorough, and always on time. Will be returning for continued care

I have had a colonoscopy and a banding treatment completed by Dr. Boone. I highly recommend his services because the care was outstanding, and I experienced no post treatment complications. The banding treatment is a great alternative compared to surgery because I experienced no pain following each of the three treatments and no physical restrictions were necessary. My understanding is that with surgery, avoidance of heavy physical activity and rest is required for up to 3 weeks post surgery. After each visit I resumed my normal activities other than lifting weights at the gym for a couple of days. No diet restrictions or anything else. Fast, painless, and no complications was an outstanding result. It was more than I expected or hoped. Very pleased with the outcome and strongly recommend Dr. Boone! read more

Dr. Wong has been the kindest most understanding Doctor ever. She is professional and personable. The clinic staff have been nothing but polite and helpful. If you need help with anything involving digestive health this is the best place in Tri cities. read more

Great staff. This was my first Colonoscopy and endoscopy. I was pretty nervous but everything was explained and went quickly. Great experience. read more

From beginning to end I experienced top quality care. From the receptionists to the doctor, I was treated with respect and compassion. I was cared about, informed, made comfortable, had all my questions answered with genuine kindness and professionalism. I experienced a problem with my prep not working before my colonoscopy and the staff was more then accomadating by getting me different formulas and rescheduling me with out delay. I will definately refer and revisit Tre-Cities Digestive Health Center. read more

I was referred to Tri-Cities Digestive Health Center for a screening colonoscopy, and met them for an initial appointment. The procedure was scheduled for a week after, then a day later I was called for a reminder. At that time they first mentioned their policy on having a driver sit at the facility during the whole procedure, and to take you home afterward. As somebody who is both single and recently returned to Tri-Cities, I don't know anyone to get a ride home with, my coworkers work during the week, and my family is on the west side of the state. Tri-Cities Digestive Health Center basically told me that they would cancel the appointment, and refused to provide any accommodation for my situation (e.g. signing a waiver, or by letting me stay at the facility and reading for a few hours until the sedatives wear off, then getting an Uber ride home). Essentially I would have been forced to ask my 78-year old mother to drive 7+ hours across the state to be there for the procedure. If you're single, live alone, or are new to the area, I'd strongly suggest going someplace else that is willing to provide some modicum of accommodation for patient needs. read more

Dr. Boon and his staff at Digestive Health Center have always been kind, respectful and efficient. Due to family history I have had three colonscopies at the Center. They have identified pre-cancerous tissues twice. They are good at what they do and don't treat you like a number. read more

Taking a friend for a procedure here? Be aware: this clinic is pretty unfriendly to "drivers", as they call you. So what can you expect if you accompany a patient? The waiting area is cold and drafty, and the chairs are NOT designed for comfort--or long occupancy. Between the chatter from folks at the front desk, multiple blowing fans, and two blaring televisions, it's a noisy and unpleasant place. I wasn't the only "driver" who changed seats a few times, trying to find a reasonably comfortable place to sit. No, you can't take a stroll. Just TRY to walk out for a bit of quiet or fresh air, and you'll hear calls of "Drivers Can't Leave!" yelled at your back. Hungry? Thirsty? Too darn bad. There's not so much as a snack machine available, much less a cup of coffee. The sole concession to driver comfort is a drinking fountain with tiny Dixie cups. If I have to help one of this clinic's patients again, I'll be prepared. At a minimum, I recommend a comfortable seat cushion, sweater, snacks and a water bottle--and some noise-cancelling headphones. read more

I agree with the previous review 100%. We had an appt. We arrived on time. The Dr. could not make it on time. They rescheduled for later in the afternoon. Two hours later we got a call and they cancelled our appt. We need to reschedule. Well, because of the time of year and deductibles, this will now cost us hundreds of dollars. This is not even considering the day off without pay. Yes we will reschedule, but not with you. If we cancelled like that they would charge us. We are required to give forty eight hours notice. We will tell our referring physician about this. I highly recommend not using this place of business if at all possible. As the previous reviewer stated, I gave him one star only because you can't rate a zero star. I guess I will give them a one out of ten. read more

What a JOKE!!! Saw the nurse after I paid $40. All they want is your money!!! They will not adjust to patient needs. Office staff are controlling and rude. I have no idea what the doctor looks like. Some lady comes in and try's to diagnose what's wrong with me without really looking at me. I would make the drive to Seattle before I go here. read more

If i could review with zero stars i would. Dr. Boon at this facility is not the physician that you would think by reading reviews on his website. They have obviously been written by his family members or himself. Dr. Boonponomanee may be very intelligent, however, you never get to speak with him at the first consultation, after the procedure, or the final phone call with the results - which in my case came from the receptionist. I had many questions regarding the medical terminology which she could not answer as she simply reads a report. This is not the kind of patient care you want from a GI doctor. read more

My colonoscopy was quick with no complications, however, I was lied to about the level of sedation I would receive. At my initial office visit, I specifically asked the nurse if I would be awake or asleep during the procedure - her response was an emphatic "yes, the Dr. doesn't want you to be awake". However, at the actual procedure, they only administered "conscious sedation", where I was very drowsy but still fully conscious of what was going on. This is not an acceptable level of service from a professional medical establishment. read more