1. Tri County Auto Glass

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    Batavia, NY

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    Tri County Auto Glass

    1.0 (1 review)

    Services - Tri County Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Tri County Auto Glass Photos

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    9 years ago

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    Ziebart - Tie down in the bed done the right way.

    Ziebart

    (22 reviews)

    Just had my wife's 2025 Outlander undercoated, and paint protection. They did a phenomenal job, and…read moreaccording to my Wife, communicated wonderfully with her throughout the process. We are extremely happy with the quality, speed professionalism & quality of the work done.

    I went to Ziebart to have a trailer hitch installed without wiring. First the GOOD news: 1. easy…read moreto make an "appointment". I stated that I was going to wait for it; 2. price was as expected; 3. The work done was acceptable; and 4. Service writer, Gia, was very pleasant. More about her, below. Now the BAD news: 1. My 9:30am appointment, according to Ziebart, doesn't mean they will start the work on my vehicle at that time. EVERY mechanic's garage and car dealership I've ever used has made firm appointments for customers that wait for their vehicles. These appointments is the time slotted for the technician to work on the vehicle. On this day, at my 3rd hour of waiting, I inquired as to status. They had not even started. I stated I had a 9:30am appointment. I was told that this time was given just so everyone doesn't show up at the same time in the morning. I made my argument about what an appointment at Ziebart should mean (as mentioned above). I was told (with a touch of attitude) that he had previously worked at car dealerships, and they did exactly what Ziebart does. Knowing that he was just spinning Ziebart's bad policies, I let it go. 2. Service Writer, Gia, overheard the conversation had added that installing the trailer hitch is very time consuming and complicated. I had previously watched the hitch manufacturer's video on how to install it on my particular model. It was NOT complicated and took less than a 1/2 hour. I let this addition spin go; and lastly 3. I was bombarded with multiple attempts by Gia to upsell me on semi-useless and overpriced goods and services. I wasn't a customer, I was a "mark". Never again.

    Tri County Auto Glass - autoglass - Updated September 2026

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