We worked with Chuck and had old flooring torn up and LVP, carpet, and bathroom flooring installed…read morethroughout our home. We can not recommend them enough! Wonderful communication...constantly in touch every step of the way! Answered all our questions (and I am one of those people with A LOT of questions)! Great price...had three estimates, and they beat everyone else by more than a little! Work done when expected! Friendly, professional, reliable, did exactly what we wanted, and great prices!! Can't recommend enough!

Really great experience! They have an excellent showroom with plenty to choose from (we were…read morelooking at luxury vinyl and tile options). The staff are very knowledgeable and helpful and are quick to look up any product you're interested in. They are a business we could trust especially in the age of unpredictable shipping delays. We really appreciated their service and will be back!

Billy is a great facilitator for the business and the installation for both hardwoods and carpet…read morewas friendly, seamless and professional. Great, local Delaware business.

I went with Floor Concepts because they came highly recommended, but unfortunately I did not have a…read moregood experience with them. The flooring itself came in quickly and the install was scheduled. We took a vacation day from work for the installation, only to receive a text from Karly the day before saying they needed to reschedule with no explanation or apology for the late notice. Once the carpet was removed, we were told a subfloor needed to be installed. The subfloor was installed. We rescheduled the install. We specifically scheduled the install for 1:00 PM because we had earlier commitments.  The installers arrived early and immediately complained that they had been "sitting around all morning doing nothing" and asked why we didn't call for them to come sooner. There was a full unopened box and another half open box of flooring left over. While cabinets were going to be installed in part of the area, that information apparently was not relayed to Karly. However, even accounting for the cabinet area, there was clearly still too much flooring left over for such a small space. When I called Floor Concepts to see if we could return the unopen box Karly was extremely rude and insisted she personally measured everything correctly. (even though she missed the kitchen floor being higher than the room we were renovating) Talked to Sean and got nowhere with him. I later went into the store to show them a picture that the installers reused the old transition instead of installing a matching new transition. It looks terrible. Once again, Karly was extremely rude and blamed us, saying we must have installed the wrong thickness of the subfloor. That was not true. The subfloor height matched the powder room floor, which was also being replaced. Karly had personally measured the space and it was obvious even before the carpet was removed -- that the kitchen floor sat higher than the flooring being installed. I called and spoke with Sean and once again got no where with him. He told me there was nothing he could do other than offer to sell me a custom transition piece for another $200-$300. Seriously, for a 2.5' piece of wood? Shouldn't that be included in the price? At that point, I was completely done dealing with Karly's attitude and Sean's unwillingness to help with anything. While the flooring itself looks nice, except for the transition that doesn't match the customer service, communication, scheduling issues, and unwillingness to take responsibility made this a very disappointing experience overall.  I did not feel like a valued customer.  There are plenty of other places to choose from for our next flooring project.

I did not know it was possible to be this happy with a roofer, but I am beyond happy with my choice…read moreto do business with J.R. Walker Roofing. I had a small leak happening so Jesse's team came out and checked it out and decided it needed to be resealed. I have a flat roof, and these things happen. A week or 2 after the work was done, a water spot formed downstairs in my ceiling and I called them right away. They came out as soon as it stopped raining to check it out and fix it. They found out the problem was not my roof, but on my neighbors, so there's nothing they could do, right? Wrong, they worked out a deal to help us get my neighbors roof fixed immediately so that the problem would not get worse over the next 3 days of rain we are expecting I have no patience for dealing with home related problems, and I try to find companies that care about their reputation and the quality of their work for this exact reason. I'm sure I could have had it done cheaper, but no cheap labor is going to care enough to go as far above and beyond as Jesse and his team have. They are now solid on my holiday gift list and the only people I will call for roof problems.

After getting several estimates for a whole, complicated roof on a Victorian home in a historic…read moredistrict, I went with JR Walker and could not have gotten a better result. The jobsite was kept clean, refuse removed daily, and totally examined after completion to make sure there was nothing missed. The quote I received was detailed and specific with materials and I had the option of accepting parts or all, as I deemed needed. The work was done every day until finished except for a few heavy rain days. The work area was tarped if not completely done at the end of the work day. The work took the time estimated and the crew really went out of their way to overcome a lot of challenges. Best roofer I could hire and totally thrilled with a beautiful roof that no longer leaks.

The best in the business. They go above and beyond to give good service. They are well priced,…read morefriendly and efficient. I recommend his company over any other in this business.

Did an outstanding job removing the trash Very personable and friendly. The value and quality of…read morethe service was top notch. will use again