I would like to give this company a 0. Their service was as bad as you all have stated. We filed a complained to the Florida Dept. of Agriculture and Consumber Services. You all should do the same. The owner, Jackie Riley did reply to our complaint. Saying their rates follow all state and county rates. Not true! She also said we should have been able to pick up our car on Saturday, since they are open 24/7. Maybe she should let her staff know that. They wouldn't let us have our car until Monday, more money in their pocket. And how about the staff telling us we have to pay cash! That is not legel either. Maybe I should check with the IRS on that issue. Not a happy customer, we were in an accident and the law inforcement on scene, told us we couldn't pick the towing company, the truck was already on the way. And this my friends is not legal either. read more

A long way from home - On Sunday night I just got done visiting my dad for Father's Day around Lake Okeechobee. On the way back, thankfully in St. Pete, my car broke down. Smoking out of the exhaust, rolling hopelessly on the highway for an exit to get to a safe point. The car hesitated and I got to a point where I could coast in neutral to get to the side of the road, blocking a gateway. Luckily, it was about 12:30 am so no one was trying to get in and out of the industrial complex I was next to. I called Geico, I have roadside, I figured they'd be able to help me out and get someone out soon. Nope. ETA was 4am. How could I possibly wait that long on the side of the road? I was already tired, hungry, annoyed that my car broke. Geico welcomed me to call other tow companies and they would reimburse me. Why not? I figured even if someone was able to come out at 3 that was just an hour less that I would be stuck on the side of the road. I called Tri-J towing. I believe from the time the phone call ended to when the tow truck showed up was about 20 minutes. I was met by a friendly man named John, who took pride in his work and demonstrated the characteristics of a true professional. He hops out of the truck, greets me, asks for keys, not to mention apologizes as the normal response time is 15 minutes- nonsense! I was so grateful to not be stuck on the side of the road and he was plenty quick for me. In under 5 minutes the car was on the tow truck and we were on our way back home - another 30 minute drive. I was a bit shook up after breaking down, nerves on edge, adrenaline pumping. John wasn't just a tow truck driver. He was clean, he was an ear, he had stories and wisdom that alone were worth the towing fee. Truly a friendly company, I hope the next time I require their services of towing it will be under better circumstances. read more

This is got to be the shadiest business I've ever met I'm industry standard suggests you have a max non consent fee of 154 The guy hasn't even had my car for more than 8 hours. Scammer, scammer stay away read more

When I went, the man working behind the window didn't greet me say hi or anything. I waited 10 minutes for him to finish a phone call. Zero rush to help me, felt like he's doing things slow on purpose lol. 0/10 read more

tried to literally run into us... couldn't wait 2 seconds for the light to change with other cars in front of us.. honking horn and then gets in a turn lane and doesn't turn and comes into our lane right into us... turn almost hit a pedestrian!! i wouldn't use them for anything. read more

Tri-J - towing - Towing Near Me - St. Petersburg, Florida

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Tri-J towing towed my car after an accident. My insurance company informed me that I needed to go to the tow yard and sign a release. When I arrived, I discovered that my Lexus had been sent to an overflow yard in Clearwater: Select Auto Parts. I decided to go there and remove my items from the trunk of the car. When I found my car, I found that there was additional damage done to the entire left side of my car. When they put my car on their flatbed, my car only had Right front corner and quarter panel damage. Select Auto Parts never moved my car, only Tri-J moved my vehicle. I had to report this additional damage to my insurance company, and I'm asking them to pursue reimbursement from Tri-J. Look up the towing companies that police offer to have tow your vehicle, if you're in an accident. Better yet, use the towing service that comes with your insurance, If you have it. Hindsight.... read more

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Honestly they were really nice and understanding even thought I was incredibly upset at having my car towed one block from my house on a neighborhood road. read more

My rental car was totaled in an accident and towed to Tri-J. in my car was a parking permit for the condo we were staying in while on vacation. The company would not allow me access because I was not the owner. They also would not honor a written or verbal request from Hertz. Instead I had to waste taxpayer dollars and have a policemen go to the lot and accompany me to the car to retrieve the permit which would have cost me $200 if it was not returned. The company was not willing to be flexible to handle this very minor request and exhibited rigid and inflexible thinking. I would never recommend them. read more

Less than 4 mi 185.00 flat fee which was not told before they told me unbelievable never again

After a pretty horrific accident, the staff at Tri-J went above and beyond to help me retrieve all of my belongings from my crumpled car. It meant a lot to me as I initially thought I would have to write those things off as a loss because the trunk would no longer open. The customer service was first rate at a time when I needed it most. read more

If I could give 0 stars I would . Rude , obnoxious , snotty behavior , undereducated aholes that lie thru there unbrushed teeth . They charge outrageous rates , lie about recovery's and how they receive the car then try and charge you 1 million dollars to pull out your vehicle . Customer service is even worse when dealing with them . Tiffany needs to have her personal car towed by another recovery company to feel the wrath of her own bs , and be treated the way she treats people. She needs to be retaught her manners because she doesn't have the faintest idea how to treat people or answer people in a calm manner . Instead she'll mock you when you ask a simple question. On there pricing in how they are trying to bend you over in other words they are the biggest crooks in Tampa and they smile while they f you !! read more

Picked up friends car items missing. Expected as much bc as I was waiting I looked up company and read the reviews. Low and behold they didn't disappoint. read more

I'm not sure who stole my belongings during the brief time my vehicle was impounded, but the fact is that this theft has caused me irrepressible damages, to which I may likely never recover. read more

Tri-J drivers don't understand that there are others in the world besides the one person they are assisting. And from the ratings, their customers are not very satisfied either. There was a little backup getting into and out of the garage since only the entrance was available. The Tri-J truck was needlessly blocking the exit of the parking garage??!! read more

I had a rough 18 months , dealing with my partner having stage 4 cancer . Then losing our place to live and just about everything else . Except what was packed neatly in my trunk . I had bought a car off a guy for cash a few days before the accident . I hadn't transferred the title yet . It was in the glove compartment . I didn't know the registered owners info . Tri J towing being the low lifes they are. Would not let us get even my partners life saving cancer medicine out of the car . Even though it had his name on it . We had nothing but the cloths we had on the day of the accident . Everything was in my car . They lied to me , said the car was there and my things . And my car had sold for scrap. They said I could come get my things out of it . But had to clear it through the owner . It was all a big lie just another stab . These are the people from the movie wrong turn . Please if your car needs towed or worked on . Please think of us , and call someone else . If your car is impounded by police . Demand the officer make an inventory report on it's contents . Those low lifes will take all they can from you . Thanks for reading God Bless read more

If your car gets impounded when driven by another driver, they will not let that person get their house keys, phone, etc - why? because "It's our policy" . They are really so sorry about that - NOT. The towing business is a racket - if you don't have every i dotted and t crossed, they will keep the car another day, and charge storage fees of $20/day. Their customer is the law enforcement entity, not the person whose car is in the lot - you are the enemy. read more

Tried to sign my title over to them and they told me I had to pay 102$ I don't have cash only american express. Now that I can't sign the title over even though my car is worth at least 800$ ... they want me to pay the full fee and let my car go on lean cause I can't pay with cash. So apparently the lady at the front desk said it might be a 150$ extra total to get out of lean its 350$ and I can't sign over title and my name will be on lean when i go to renew my license in 2022. read more

Reckless, aggressive tow truck driver with lights flashing and horn blaring almost caused me crash, ran me out of my lane, good thing there wasn't another car there. Called to report it, and operator mockingly stated they were probably on there way to an accident. I informed the person, this is no excuse for endangering motorists, impersonating emergency first response, i.e., police or fire/emt; with no car on their flatbed, no less. read more

I had no problem with the services of this towing company. They promptly arrived on the scene of my accident and the driver was cordial and professional. I do wish he had been more assertive in assisting me in emptying out my car of personal belongings as I was still a bit shaky and disoriented from my accident and forgot some items. They approved release of the car to the insurance company over the phone which was convenient. When I travelled to their location to retrieve my items they were professional and friendly. I gave 4 stars instead of 5 only because the waiting area is outside in the blistering heat of Florida summer. Ick. I thank the staff for their help on what was an unfortunately bad day for me. read more

Tri-J - Towing Near Me - St. Petersburg, Florida

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My son's car was towed to this location after an accident, thus beginning a total nightmare.... We never did recover the items in the vehicle, as the car was auctioned at an earlier date than we were told. Like many other people in this situation, we ended up owing the company for storing our vehicle and had to hand over the title. This is a very unethical business causing additional suffering and anguish to people at the worst time of their lives. read more

I was involved in an accident early Saturday morning and taken directly to Northside Hospital from the scene. My car was towed to Tri-J Towing. I called the company once I got home to find out if I could gain access to my vehicle to retrieve items I need to complete work for school (I am a graduate student). I was told that I cannot have access to my own vehicle until Monday morning at 8:00 am. When I asked why, I was told, "That's just the rules." When I asked if there was anyone he could contact who could grand me permission, he got very argumentative and hung up on me. I feel that this is extremely unfair and can cause a lot of problems for people, most of whom do not plan on being in accidents and being separated from their belongings. The lack of understanding and willingness to help was completely unprofessional, and I cannot believe that a company which has staff present would deny an accident victim access to materials inside of her own car. This is extremely poor customer service and a terrible example of how to do business. read more

I have used Tri J Towing several times to tow my 67 Shelby Cobra. Excellent customer service, extremely professional drivers. Tiffany, Tony (driver) & J.R. (Owner) provided exceptional service. I highly recommend this company. read more

My son was a victim in a hit and run accident and was seriously injured. After finding out where the vehicle was and contacting my insurance agent, I gave the company a release for the vehicle. Several days later the insurance company said that Tri J had not gotten a release. I called them again and gave the release. Two days later the insurance company called to say they would not release it. I called them again and gave the release. Same thing. It appears that on my fourth attempt they finally gave the release, but are now claiming $600 dollars in storage fees. I am working with my lawyer to not only get the fees reduced, but to also put some pressure on them. I am also working with the city of St Pete to have them removed as a vendor for these types of accidents. From my perspective they are unethical at best and perhaps even criminal. read more

I am completely dissatisfied with my services with this towing service. I pre-payed for a local tow and when the driver arrived he appeared angry and disgruntled. He wanted me to move my vehicle on a complete flat tire to accommodate his vehicle. I asked if he could just pull around my vehicle which had ample space to do so, and after his half hearted attempts to pull around he wanted an additional vehicle moved also. After I moved the aditional vehicle and my vehicle to the location he wanted to accommodate his truck, he angrily pulled off and left my vehicle behind. After speaking with his dispatch he finally returned and unpleasantly towed my vehicle. He was a very rude and seriously angry person. I never argued with him throughout the service, but he remained completely aggravated. I payed 100.00 for a service that left me and everyone else watching stunned in disbelief of his undeserving attitude. The tow itself was performed without any damages or hiccups. But I will not refer or recommend them to anyone I know or care about. read more

You aren't lying! I am in the middle of the nightmare now. I thought the nightmare was getting the car towed by cops. Only the start. The towing company keeps coming up with reasons to keep the car. I was driving the car. Had title in window, drove 3 blocks to a loading dock to load on semi for transport to Ohio owner. Officer tanner was very rude, non accommodating as one could. E let alone lie about what to do to get car out. I have approx. $500 worth of cordless tools needed to build temp loading ramps to load car. I never imagined a towing company could be so heartless as to try and rob a car from people that are down at their lowest point. The person in Ohio has called cops, towing, previous owner and etc. towing company won't release anything in truck. Why? They say, "... Owner needs to come in to get the vehicle...". The owner of the car is in Ohio. How is that a good business??? I think the "Good Lord" frowns on people like this! Everyone else I hope reads these comments and gets/finds another reputable company to do their towing needs. read more

This company was sent out to clean up a wreck my friend and i were in luckyly we were okay. The driver that came out his name was Aaron was amazing and so nice. He even made sure he got all the pieces of the car off the road way, which was amazing i didnt even know the drivers were responsible for cleaning up the mess wrecks left behind. Aaron definitely helped keep the situation which was already bad get any worse. That was until another driver with the same company showed up he was much older and had another driver with him. I didnt catch his name but he was horrible he was so rude and was even mean to the original driver, which is so uncalled for because you are supposed to remain professional at work so i thought. Aaron did not respond to him and continued to be nice evn though the older driver was just horrendous and even kicked around debris making it harder for the original driver to clean up. I was happy until i saw how the poor man had to be treated by his own co-worker and the verbal abuse he endured but still able to keep a smile, the older man was even talking foul to everyone he spoke too. I wanted to call and thank this young man for being awesome but when i did i found he is no longer with the company, same day as my accident i called, but the older man who is completely mean and should not be in this profession is still there. This is so sad to see a company allow this to go on with their own employees so how could they take care of your things. I would like to find this man he didnt deserve this treatment and then to be let go when he was by far the BEST tow truck driver i have ever experienced in my life. So please think before you choose this company if they cant even do right by the people that works for them how could they ever do right by customers. I will never use this company and will recommend anything but when giving the chance just because no one should have a buisness that treats people in such a horrible way or allow employees to treat others in that manner. This is not a buisness the only good thing about them they threw away. I cannot believe what i experienced and i support tow truck drivers my father drove and ive never seen a driver take so much crap from the people who are supposed to be his tow family shame on this company for making others in the community look that bad. read more