Wow. Love this place. Can spend hours here looking a tools and such. Staff are super helpful and…read moreknowledgeable. Recommended for all your plumbing needs. When the shitter is clogged...I head to Ace Hardware.

Went to pick up a firearm that I ordered through RKGuns. After more than three weeks, I called to…read moresee if it was there because I never got the email that RKGuns said that it would send me when it arrived. The person in that dept said it was there so I went the next day to pick it up. The three young guys there in that dept seemed much more interested in looking at some new pistols that they got in than dealing with my issue. It was like I was a bother. I won't go over the whole ordeal, but I wound up having to go home and come back again in an attempt to get my firearm. When I got there for the second time, the three stooges were attempting to open the safe that my gun was being kept in. They never did, at least while I was there. Again, they had absolutely no interest in me or my issue. Now I still don't have my gun and will have to go back a THIRD time if I wish to retrieve it. If I ever decide to go back there to get my firearm that I have already paid for, it will be the last time I go back.

Went To Rural King today, To management ,wearing the face mask below your nose is like saying (I…read moreonly half give a shit) Turn the AC on so people wearing mask have less trouble breathing, two check out lines open, multiple employees upfront walking aimlessly with hands in pocket. Management needs training. If a new employee can't operate a cash register , HOUSEKEEPING. I will be back

I'm emailing you because I am at wits end on how to deal with this ongoing issue. The only…read moreresolution I can forsee is to quit shopping altogether at any of your stores. If that is your response, my husband and I can arrange that. I am attaching a copy of my answer to the last question on your survey requesting additional information. This has been brought up in my responses on previous surveys but apparently people are asleep at the wheel in your "survey department" or maybe all of them are also busy chitchatting with their collegues and cannot be bothered with us lowly customers because the issues continue. Lowes survey question to "additional comment" Hire friggen cashiers!!!! And actually make your floor associates do their job, ie-pricing items or at least putting prices on the shelves where the item is located, pulling stock from the top shelves to replenish lower shelves that customers can reach and actively offering assistance to customers. It's ridiculous that I or anyone has to friggen hunt down help or climb shelves myself (and this is just a forewarning, if I fall at your store because of your stupidity in not hiring enough associates that WILL work, not just standing around chatting with their collegues, I will sue). I spend more time LOOKING for an associate to "tell" me what aisle the item is located in that I came to purchase than it did to put the item in my cart (provided it is stocked on a shelf I can reach because God forbid should your associate have to hold the conversation with their collegue until they assisted me (or any other customer). This leads to my next rant and this is NOT the first time I've brought this up. Yesterday, yes, I actually slept on this because I didn't want to say things out of anger, my husband and I visited your store on Oak Grove Rd in Evansville. This is the 3rd or 4th time we've been in this store since we've relocated to this area. My disdain has only grown since the first time we went there. I do not feel as though my expectations are outrageous or unreasonable. You, as a provider, charge us for products or services you "make" available to us, the public. My complaint here is that there is an expectation of customer service in the big box store that is GROSSLY missing in yours. Yesterday the only associate that was genuinely doing her best to help us was the young lady who was "manning" your self checkout. I believe her name was Eve or Eva. I have $40 in my Lowes wallet with an expiration date as well as a coupon with an expiration date. When we walked up to the checkouts, I asked her if she could help us with the wallet money and the coupon. She generously offered to check out the items and help me with the coupon and wallet money. Everytime I have tried in the past to access this crap while in your store, it is nothing but a fiasco. Even Eve said she doesn't know what is happening. I was only able to use the coupon that was emailed, we could never access the wallet money. At this point, I just want to tell you and all your corporate gurus to shove your manipulating gimics where the sun don't shine. I could have saved more at Menards. At least their rebates are available to EVERYONE and the rebate card does NOT expire. They also have numerous check outs manned with cashiers. Take note here....I'm pointing out something here that many others have noticed as well. You haven't and are not doing me any favors. Keep in mind, you're only in business because of people like me, who actually spend money in your store. That can most certainly be remedied. There are no laws that say I have to spend a nickel in your store and my husband and I have been doing some rethinking with our shopping choices. I plan on sending this to your corporate office as well. If they are as lazy and negligent as the customer service in this store and whoever receives these receipts, my only other option would be to reach out the Better Business Bureau and leave a negative yelp review. I would like to mention when I've asked store associates why there aren't employees manning cash registers, their response are always "corporate cuts to save money". Why is it that a similar store (Menards) can afford to man their registers AND open more stores???? I seriously believe you and all your penny pinching suits that are greedily snatching profits, need to rethink what you're doing. You can only snatch the money while it's coming in. People get sick of jacking with your screw ups.

Ordered 2 items for next day delivery, driver mixed up my order with another. According to Lowe's…read morecustomer service, it is now my problem not theirs. East side store customer service even called multiple times since they knew the wrong item was dropped off while I was not home. Despite claiming the driver would return with the correct item, after a week no driver showed up. Customer service now says the mixup was responsibility of the delivery service not Lowe's. Where on Lowe's delivery screen does it state Lowe's bears no responsibility for delivery? Never buy anything for delivery from Lowe's, and think twice about doing business with them at all with this attitude.

The Westside Homedepot had great service and a large selection of product! Good place to go if the…read moreDIY needs info on how to do something on a decent budget!

Somebody effed their bathroom up! This isn't even the worst stall. The other one had poop spread…read moreeverywhere. And a pair of underwear on the the floor. Go to Lowes across the road.

No stars for this place! I always try to shop local, but will never shop here again! I tried to…read morereturn something and the cashier was going to but the "manager" was sta ending there and said it was a week past the return policy, this was an item that would have easily sold again. However the only place it states that you have so many days to return something was on the counter countered with items to be sold! No wonder it looks like a ghost town when you go in. If you are going to treat your customers like this I will not recommend you! The only reason I have put any star at all is because you have to in order to post review.

When I went to Ryan's do it best hardware I was greeted with an acceptable smile. I went back the…read morerestroom and the shut the lights of on me. Then I went to customer service and clayton put a lazer in my eye causing temporary blindness. He also offered to show me there haunted upstairs. Other than that I was satisfactorily happy with my experience.

Can't say anything bad about the Evansville Store... But,…read moretheir website system sux! I ordered a saw on their website. a week later, the status shows IN PROCESS. Their website shows "most" orders shipped fedex in 24 hours. So I called to check status... This was today, April 5, 2013. They told me it was back-ordered and would be shipped June 28th.... I cancelled it... going to Menards or Home depot on the way home....

cheap stuff but ok if you are not depending on it. Good selection. If you need unusual try Bud…read morehardware in Mt. Vernon