Usually my experience with Lowes is good and they are awesome but I just went through an ordeal…read morethat has tainted their reputation in my eyes. I ordered two appliances on sales from their online 4th of July promotion whereby they were offering the special order appliances 50% off! So, I ordered them on July 3rd. I didn't get the range delivered until September 28th and the above-range microwave was not delivered as it was reported as "damaged" by the delivery people. Well, they still charged me for the microwave, didn't order a replacement, and now they are telling me they can't get or order a new one at the price I ordered and paid for even though they still sell the very same model. I talked patiently to their corporate customer service and the best they would do is give me 20% discount on the new priced same item. To make things super awesome, they changed the order to make it look like I picked the item up in-store so they could issue a refund? So now I'm stuck with a range in a special-order color I didn't specifically want to save some money and am expected to either accept the new higher price, choose a different color, or try and fight to get what I paid for.

Ordered 2 items for next day delivery, driver mixed up my order with another. According to Lowe's…read morecustomer service, it is now my problem not theirs. East side store customer service even called multiple times since they knew the wrong item was dropped off while I was not home. Despite claiming the driver would return with the correct item, after a week no driver showed up. Customer service now says the mixup was responsibility of the delivery service not Lowe's. Where on Lowe's delivery screen does it state Lowe's bears no responsibility for delivery? Never buy anything for delivery from Lowe's, and think twice about doing business with them at all with this attitude.

Employees were very helpful!! Will be back for future needs they had a great selection!read more

We had a hydraulic emergency with one of our trucks, these guys really came through for us and…read morefixed us up quickly and at a very reasonable price. The were polite and helpful, I would recommend them to anyone.

Can't say anything bad about the Evansville Store... But,…read moretheir website system sux! I ordered a saw on their website. a week later, the status shows IN PROCESS. Their website shows "most" orders shipped fedex in 24 hours. So I called to check status... This was today, April 5, 2013. They told me it was back-ordered and would be shipped June 28th.... I cancelled it... going to Menards or Home depot on the way home....

cheap stuff but ok if you are not depending on it. Good selection. If you need unusual try Bud…read morehardware in Mt. Vernon

They keep putting a food truck that is blocking access to the two closest handicapped parking…read morespaces. Multiple people have reported this and their management doesn't care. A few people have reported this to corporate as well. They don't care either. Blocking handicapped spaces should get them cited... Yes, even in a "private" parking lot.

Henderson Store is great! Service excellent quick response and go above and beyond to please you.read more