Molly Reynolds was a huge help in assisting me in purchasing a necklace for my wife's birthday…read more She was able to show me various necklaces all within the price range I was looking for. Molly was patient and worked with me on the making the right purchase. My wife loved her present. Saxon's Aberdeen is where I go to purchase jewelry and Molly is the one I lean on to help me in choosing the right piece.

I truly can't say enough good things about this establishment. My fiancé and I went in to "just…read morelook" (yeah right, ladies). We had planned on looking around, trying things on, and purchasing something online thinking it would be the cheaper option. Cara was our sales associate and was incredible from the start. We learned SO much. We were able to compare size and clarity of diamonds, find out my CORRECT ring size (we would have ordered way too big), and try on styles that i wasn't even considering. I was a little nervous going in because I'd never really shopped for expensive jewelry before.. I never felt an ounce of pressure from Cara, she made me feel so comfortable and confident in my choices. It was truly like I was just shopping with a friend who actually knew about engagement rings lol. I can't wait to go back and see her and chat about wedding bands. If you're feeling totally clueless about where to start, start at Saxon's in Aberdeen and it'll be your last stop I promise. Thanks again, Cara, you rock!

So excited when I saw this store was re-opened! They had gone out of business at the White Marsh…read moremall location last fall. Apparently they decided to close the Towson store instead I did grab some amazing deals at that time (so I got a jump on buying some of this year's special occasion gifts). The holiday display caught my eye & the prices listed at $3.99 each with engraving. I always get my kids each an ornament engraved & dated for each Christmas. I found several ornaments I liked but when I inquired about the price for engraving they said "1st word/letter=$10 & each letter thereafter was $3-$13 depending upon the word/symbol etc." Needless to say this years ornaments are being bought from a local artist who makes personalized Ches.Bay crab shells hand painted $15/ea and I met her last year & bought 2 and her work was incredible!! I'm going with the local artist for a few reasons 1. Support local business, 2. Her quality,price & professionalism can't be beat! Things Remembered is still my go to store for certain engravable items however the cost of the engraving is beginning to outweigh their convenience, quality & service. I'm planning a trip back there for an after the holidays sale and hope they have a great sale and discount on engraving. If their engraving was a little cheaper, I definitely would have bought extra items for everyone & our oldest child's upcoming wedding next year. Cleanliness 5/5 Variety of items 5/5 Price 3/5(engraving especially $$$$) Friendly staff 3/5 -staff used to greet you when entering & offer to assist you, not my experience this time and store had 1 other customer beside myself Not handicap friendly 1/5 -items are too packed in store for anyone in wheelchair, knee roller or crutches and orthopedic boot like I had to move around comfortably. This should be addressed immediately. I'm going to still give 5 stars for the fact that 1. They have unique items available for personalization. 2. Can sign up online and get sale coupons and alerts for sales. 3. If you find item in store & want large quantity they can order for you and still personalize. 4. Prices range from inexpensive to very expensive (something to fit everyone's price range)

I contacted this location on both 6/29/2022 and 7/12/2022 to place an order. The employee that…read moreworks at this location was so incredibly rude and unhelpful, not only the first time I spoke with her but the SECOND time I spoke with her as well. It was such an unpleasant process, I will never be using this location again. She told me I should have gone to the website instead of placing my order on the phone. Not everyone has the ability to go to a website to order and this company will lose out on a lot of business if they keep treating their customers like this. I have never been treated so poorly.

This watchmaker is a quiet, friendly man and does the work well. He has not been able to put…read morebatteries in all my watches, but has done an excellent job on several of them. Thank you!

I took a cuckoo clock here to get an estimate for repair. The clock worked but would occasionally…read morestop running so it likely just needed to be oiled or adjusted. An older gentleman took the clock and told me to come back in twenty minutes. Exactly twenty minutes later I went back to the store and I asked him what the story was. He took one look at me and the expensive handbag I carry and said "$450." I was shocked. I asked him what was wrong with the clock. He was unable to provide me with an explanation other than "the guts need to be replaced." This is not an antique clock that is a 100 years old. It is a German Hubert Herr clock that was purchased brand new, eight years ago. Anyone that works on clocks that knows what they are doing will be skilled in taking the clock apart and only replacing what is necessary. Because the clock was running and he failed to provide me with any sort of explanation as to what was wrong and why the price was $450, I felt he assessed me as a person who has unlimited means and therefore was likely to pay the $450 without further scrutiny. The clock cost $400 eight years ago, brand new, when I purchased it. For what he wanted to charge me I could purchase a brand new clock from Hubert Herr in Germany! Upon taking the clock back home, I did not see any signs of the dust on the clock top being very disturbed from handling and examination. I question whether this man even opened up the clock at all! He also did not remove the weights from the bags I had put them in, which tells me he did not hang up the clock and test it, either. The bottom line is that I felt this person saw this as an opportunity to take advantage of a woman and there is no way I would take anything to this business for repair!

We have always had great service & products from Lee's. They have been the go to place for awards…read more Everyone loves to be appreciated.

Website says open at 10 am. Sign on door says open at 10 am. Arrived yesterday (1/12/22), they…read moreare not open at 10 am. Knocked loudly and no one answered. Waited til 10:15, no one came. I'd suggest calling them but I tried that too and the phone just kept ringing. If you don't want to run your business properly, may I suggest closing ? Will not return.

I was put off by the empty store, but was greeted fast and my issues fixed in no time. Quick and…read morefriendly service! I would come here to fix my gold pieces again.

Amazing people. Quick fast service.. great stories. Went here to get a necklace fixed. I will be…read moregoing back and recommend anyone in need of service or shopping for a new gift.

They did not fulfill our order for a nonprofit and stole our money - did not give it back to them…read more And then does not return any calls.

I can't say enough good things about Chase Street Accessories and Engraving! I was in a pinch and…read moreneeded something special engraved quickly, and not only was Chase Street was able to it same day, but it also looks absolutely beautiful. I will definitely be using them the next time I need something engraved!

It's hard to review this place after the experience I had. I wanted frames engraved, but we didn't…read morelike the frames they had so they said we could go elsewhere, and we could get metal/glass/plastic . . . they engrave all of that. We finally picked out two we wanted and dropped them off with our wording. It was quite expensive, but what to do? We were told to come back the next day after a certain time. The next day, I went in to pick them up and one frame was botched. The lady said that it was their fault, so they could refund my money I had spent on the frame from the other store, or I could swap it for a frame there and they would redo it, free of cost. I chose the second option and was happy with that. For the second frame, it was engraved but was all dented, apparently because the metal was not thick enough. The other two salespeople had not warned us of this, and we were really upset that we were not getting refunded or anything. We eventually were able to talk the person into giving us a bit of a refund and some other assistance, but it took a lot and it wasn't that employee's fault (the person who approved the frames should have warned us). So, we left with nicely engraved frames, but not the ones we really wanted, and with a whole lot of time wasted. I would not come back here because of the drama.

Mai's Jewelry is another hidden gem on Ft Meade. It's a little shop to the left of the BX and…read moreoutside the food court. They have some jewelry which I've never really paid attention to, along with some plaques and I assume they do engraving. I know you can get blues name tags done here. But I go for the keys. I've tried to get keys made at Home Depot and Lowes only to find that they are crap and don't work right. So I go to Mai's. They'll make you a copy for $2 each and can usually get it done in about 30-40 mins depending on how busy they are that day. I go shopping then come back and the keys they've made for me work great.

Amazing customer service, I have no words! I worked with Mr. Jose Maldonado for awards for our…read moreorganization and he went above and beyond! Superior customer service and patience with us, since we had issues with our credit card. He worked with us diligently, picked up my calls every time, emailed responses back to me for all my inquiries. And the awards look so beautiful and they were done even before the due date I requested. Everyone was so impressed. I would definitely recommend this company! Highly professional, it's exactly what I needed! Thank you for your service and time and your wonderful work!

Quick repair process for my beloved gold monogram necklace!…read more Was repaired perfectly within 24HRs and cleaned to shine like new. I am very happy and found the pricing reasonable. Street parking is very easy to find near here, or if you live in nearby canton/brewers hill/Highlandtown, you can walk! They are fluent in English and Spanish, too.

With hesitation, I left my favorite watch with them because they couldn't do an on site battery…read morechange. They told me it would be ready tomorrow for 3 days. They are not responding to my calls or texts. I went to the store in person 2 days in a row because they told be "tomorrow" I am getting frustrated and worried about my watch. If they would have given me an honest answer to begin with, I would have accepted that and taken my business elsewhere. Now my watch is nowhere to be found and no response. I texted them in English and Spanish. It indicates my text has been "read", but no response or call. I just want my watch back and I don't care if they changed the battery!!!!!!!! Update: watch is ready and they added a new band similar to my old one at no charge. I'll add 2 stars for their effort.