Outstanding experience with Miller Well Drilling again today. Problems with cell phone coverage…read morerequired that we resort to texting, and we were able to get technicians out on a Saturday, despite snow covered roads. The two technicians arrived within the time frame promised and quickly assessed and fixed the problem. We gladly paid the weekend rate to get our water restored, but Miller warned us in advance of the rate and gave us the option of delaying until Monday. so, no surprises. All in all very responsive and got our water running quickly. I highly recommend this company - excellent service and very reliable.

This group is great at billing and overcharging you but horrible customer service, not reliable and…read morebasically poor business owners. I was charged 4 times outrageously expensive trip fees and my water filter wasn't even repaired or running. I asked for an owner to call me to discuss the unfair charges and it took 2 months to get a phone call. Then she still didn't offer to make the situation right. I was a long time customer who always paid and was very patient with their excuses. No more Call Murphy or Blue Ridge for help, do not use these rip off artists

I hired this company to remove my vanity and toilet so new tilework could be installed in my…read morebathroom. I also had them repair an outdoor hose bib that was damaged by frost. We had confirmed a specific time for their arrival, and I had carpenters standing by so they could close up the wall after the plumbing repair. Unfortunately, the plumbers were running late. I kept getting told they were "on their way," so my carpenters waited around for hours. In the end, they showed up nearly 4 hours late, and my carpenters had already left. Because of that delay, the carpenters had to improvise and return on another day, which affected the quality of the siding repair -- it didn't turn out as clean as it could have if the plumbers had arrived on time and worked with my carpenters. During the hose bib repair, Jimmy suggested that I install a bleeder valves for my outdoor shower line, which I agreed to -- but it was never done. I paid them in full to return and reinstall the vanity and toilet after the tilework was finished. When they completed that job, I discovered the toilet wasn't properly secured to the flange and moved when used. I texted Jimmy, who said he would come back to fix it, but after asking a second time and being ignored, I ended up purchasing a tool and tightening it myself. After spending $800, I was expecting better service. This is a vacation home, so I wasn't there in person and had to rely on their professionalism -- which, unfortunately, was lacking. While I've had worse experiences with contractors in the area, this one certainly didn't make my good list. I would not hire them again.

They put in a drainage system and left it open. I called and texted them every day for three weeks…read more They would lie and say they were coming out but never showed up. As of today 07/09/24. I'm having to pay someone else to take care of there left over unfinished work!!!! So hire them at your risk!!!!

Was having concerns about our well and attached water softener system…read more They came out quickly. Gave an estimate and were out the next day with parts and repairs. Changed out our reverse osmosis filters under the sink the same day. And replaced a motor and salt tank under the house the next. Found a small leak that I knew was there but couldn't locate. Pricing seemed high but everything is now.

Awesome customer service. Both Colton And Dylan the service techs were of the ute most…read moreprofessional. This company services what they sell to the highest of customers expectations. Can't say enough of how good they are but would highly recommend without hesitation. Awesome products and service.

Take your business elsewhere. American Water just wants your money. In less than 4 years with…read moreyearly maintenance my $4k system was ruined. I had another filter specialist come out test our system and install a new system. American Water only tested our water for Iron. The new filter specialist that conducted the test said the iron was not the major issue, but manganese was the issue which explains why the system they sold me didn't work as advertised. American Water also charges by the mile for service calls which they don't tell you when you buy the filter system. None of the techs ever checked the medium in the tank on their visits. I regret ever doing business with the company and will do everything I can to make sure others don't make the same mistake.

Outstanding first experience with a checkup on our Generac 16kw. Nathan was the embodiment of…read moreprofessionalism and "going the extra mile" to ensure total customer satisfaction. A++++

When they told me they would clean up my water I was skeptical. New well, lots of sand- just ugly…read morewater. I tried all kinds of filters and spent hundreds trying to do it myself. Then they came in promised me that I would be a happy customer, and when they were done - I was thrilled! Water is absolutely clear, tastes fantastic and is everything they promised. Just amazing, thanks West Carolina Water Treatment you have thrilled your customer!

I contacted WCWT with an issue I was having with my whole-home water filter system looking for…read moreadvice. I'm not in their service area, but that didn't stop Dennis from looking at my issue and discussing possible solutions. I was blown away by how responsive, articulate, and thorough he was. You simply don't see this level of service these days.

Russell, the owner, does not follow through in a timely fashion at all. He claims he's going to…read moregive me specific information regarding my now inoperable Rainsoft system. He doesn't return calls, and neither does Melissa. Neither of them are reachable this afternoon. I've left multiple messages and have heard nothing from them. Anytime I call, it goes straight to voicemail. Russell's phone number won't even work for me unless he turns on iMessage. This company is not at all what it used to be when I first got the equipment. I think Russell may be putting me off indefinitely so the warranty on my system runs out. This company seems to be quite shifty and the people are possibly conniving to not have to devote any additional funds or time to me as a loyal customer. It was a much better organization when Jack Ervin worked for them; but, unfortunately, he retired. This is a deplorable state of affairs they've put me in. My only recourse may be to take legal action against them.

I like to do business with people that are great. I can say without a hesitation, Russell and his…read moreteam were fantastic from start to finish. I started my relationship with them in a friend's recommendation. I am glad I listened. I got a reverse osmosis sink faucet and was pleased with the entire process the 7 months later upgraded to the whole house system. Nothing but rave reviews about the quality, professionalism, customer service and overall great experience. Without hesitation, I can recommend this business. My next project is installing rain barrels on the down spouts on the house, and I looked no further than Russell and his team.