My son's saxophone was no longer working and needed to be repaired ASAP. After taking it to two…read morerepair shops and not getting the result, we were looking for we found B&F repairs on Google. I called and took the instrument. I was prepared to leave it there for a few days but she fixed it right there! I asked her how much and she nothing!

I am so happy to have found this little gem of instrument repair services. When my new (for me)…read more20-year-old tenor saxophone was rendered unplayable due to a broken spring they were happy to take it in for repair while I waited, making my 1-hour trek there well worth the effort. My horn now plays better than new. Their professionalism and friendliness are second to none and I highly recommend them for any of your band instrument repairs.

Recently purchased a used mandolin online. Couldn't be more pleased. Nice instrument at a…read morecompetitive price with perfect customer service. I'll be back!

I purchased a very nice Gibson Les Paul for my husband through their online shop and had it shipped…read moreall the way from North Carolina to the West Coast. Communication was outstanding, the packaging job was very top notch and professional and he even got a shop t-shirt and I got a thank you card for the purchase, which really impressed me. Everything about this shop represents the utmost in professionalism and going above and beyond. He loves it and I got a GREAT deal. This is how music shops used to do business. These guys are outstanding and I am very impressed.

We recently purchased a digital piano from Moore Music, and we were very impressed with their…read moreprofessionalism. The gentleman who helped us did not try to sell us the most expensive instrument or equipment. He listened to what we were looking for, made suggestions, and then he told us which options there were for accessories for the piano we chose. I couldn't be more satisfied with our new piano, and it is so wonderful to be able to practice music at home on a FULL size piano without driving to church, school, or some other location. We definitely plan to go back to Moore Music for all the music and accessories that they offer.

We attend the early childhood music classes hosted at Moore Music! Everyone has been so kind & Andy…read moreis a fantastic teacher. If you're looking for early childhood classes like we were, I'd highly recommend checking their class offerings out!

Our church has a long running relationship with SE Systems. They have consistently provided…read moreoutstanding technical support, very competitive pricing, and wonderful recommendations on sound gear.

From the owner: SE Systems, Inc was founded in 1973 as Sound Engineering and later modified to SE Systems to…read moreencompass the many areas of diversification that came with growth. We are independently owned and operated. At our roots is the service and sound reinforcement part of our business that has grown into a nationally acclaimed production company. This gave us the unique ability to add sales to our roster in the mid seventies simply by offering customers audio solutions based on our knowledge and experience. The service side of our business is still deeply engrained in all of us here at SE Systems and today, thanks to our thousands of loyal customers, we have become a leader in pro-audio sales and production services. Stop by and visit our showrooms located in Greensboro and Charlotte, NC. We have huge in stock inventory and can ship from the closest warehouse to you.

While they were shortstaffed for a while the past year or so, they are well staffed now and have an…read moreexcellent technician named Mitch. Mitch is very friendly, resourceful and enjoyable to deal with. He installed a pick up and restrung my guitar for me, which all turned out great. I definitely recommend you going to see him if you have a technical issue or question about your guitar.

The people are friendly and helpful. Anytime I ask a question or one of my kids has questions. They…read moreprovide lots of information and hands-on advice. The store is always clean and organized.

I usually have a good experience at this Guitar Center, but today left me in some doubt about their…read moreability to do business fairly. I came in to buy 2 D'Addario Humidipaks Maintain. They had a hard time finding them, but 9 were supposed to be in stock. Finally found 7, of which 5 had severely crushed boxes. Still full price! Should be marked down because of condition. I also wanted one set of NYXL 1046 electric guitar strings. Full price is $12.99 but the web site for Guitar Center listed them as on sale for $9.99. I asked the sales rep behind the check-out if they were on sale. When he said no, I told him the price on the store's web site. He checked it and I was correct. But he had to get the manager to verify and change the price. I told him that the advertised price was what he was obligated to charge. There were no restrictions at all listed. After he stepped away, another rep told me that only the Balanced Tension were on sale, and oops, they are out. He tried selling me up, but they were out of the Balanced Tension too. Finally the first rep came back and said that I was correct and the price for any NYXL strings was $9.99. He insisted on using his phone to ring this up and that was where the problem happened. So after he arrived at the total, I verified the price.."two Humidipaks for $25.99 each and one set of NYXL strings for $9.99?" He confirmed with, "That's right". On the way home I checked my receipt, and I saw that he charged me $11.99 for the strings plus tax. Too little for me to go back and get my money, but enough to really seriously aggravate me. My advice, check your receipt before leaving the store. And for this particular crew in the store today (12/11/2025) , take a class on customer service!!!

I spent several hours in their acoustic guitar room, on several days, before finally choosing my…read morefirst guitar. She's beautiful. The staff here were super patient and taught me how to tune. It's a really relaxed environment. Highly recommended.